Overview
What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
OpenText automated and streamlined our Accounts Payable , a process that was highly manual and error prone
EMC Documentum Review
Antiquated and Cumbersome Document Management Solution
Documentum is not dead.
EMC Documentum - What's in it..
Robust solution comes with a Price Tag
EMC Documentum ECM product suite overview
Why Documentum?
Is Documentum investment worth?
Popular Features
- Content capture & imaging (7)10.0100%
- File sync, storage & archiving (7)9.090%
- Document management (7)9.090%
- Records management (7)9.090%
Pricing
What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
116 people also want pricing
Alternatives Pricing
What is Dashpivot - By Sitemate?
The Dashpivot Systems Cloud is an integrated management system designed for built world companies - replacing paper forms, spreadsheets, word docs, PDFs, static folders and clunky apps with a single no code software platform.Via the Dashpivot Systems Cloud, processes and procedures across critical…
What is Curata?
Curata's content marketing platform (Curata CMP) enables more efficient content creation with greater impact on pipeline. According to the vendor, this solution enables users to: Analyze marketing and sales pipeline impact: Instantly access content metrics such as leads generated/touched and sales…
Product Demos
Documentum Demo
Features
Enterprise Content Management
Features related to managing business content and transactional content for enterprises.
- 10Content capture & imaging(7) Ratings
The system supports the digitization of content.
- 9File sync, storage & archiving(7) Ratings
Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.
- 9Document management(7) Ratings
Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.
- 9Records management(7) Ratings
Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
- 9Content search & retrieval(7) Ratings
Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
- 9Enterprise content collaboration(7) Ratings
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
- 9Content publishing & creation(7) Ratings
Supports the publishing of content to web pages or other avenues leading out of the enterprise.
- 10Security, risk management & information governance(7) Ratings
Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.
- 9Contract lifecycle management(7) Ratings
ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.
- 9Automated workflows(3) Ratings
Automated workflows include contract management, invoice processing, etc.
- 9Artificial intelligence(3) Ratings
Artificial intelligence and natural language processing help automate document classification
- 9Mobile support(3) Ratings
Repository access from mobile devices
- 10Integration(3) Ratings
Integration with 3rd-party systems like ERP, SCM, or CRM
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is OpenText Documentum?
OpenText Documentum Video
OpenText Documentum Competitors
- Amaxus CMS (discontinued)
- OnBase
- Microsoft SharePoint
- Oracle WebCenter Content
- IBM FileNet Content Manager
- OpenText Content Suite Platform
- Laserfiche
- Rocket Mobius
- Alfresco
- Perceptive Content
- Micro Focus Content Manager (formerly HP Records Manager)
OpenText Documentum Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | , |
Mobile Application | , |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(17)Community Insights
- Recommendations
Users of the Open Text web app have made several recommendations based on their experiences. The three most common recommendations are:
-
Stay true to document management standards before creating a system: Users recommend ensuring that the system adheres to established document management standards in order to maintain accuracy and efficiency.
-
Explore other options before choosing Documentum: While some users find Documentum to be a good repository for saving documents and data, they suggest considering other interfaces that may offer more efficient solutions.
-
Consider PLM tools as an alternative: Users suggest that Agile and Arena, among other PLM tools, may be better than Documentum for managing documents. However, if a PLM tool is not an option, Documentum is considered the best out-of-the-box tool available.
It is important to note that while some users recommend Documentum for its record management and documentation capabilities, others caution about high maintenance costs and the need for skilled labor. Additionally, users suggest negotiating pricing and packages, having experienced implementors and administrators, evaluating flexibility in accommodating changes, and considering long-term vision and investment. Some users even recommend using Documentum in specific browsers or replacing it with a more robust platform for web content management.
Attribute Ratings
Reviews
(1-10 of 10)OpenText Documentum features and reason to use
- Compliance is one of aspect where OpenText Documentum helps really well.
- Security is one of the key aspect and OpenText Documentum works really well as presence of documents are across globe so this works really well.
- We have used Core DMS as well which has many features like Administration, Content Transformation Services, etc.
- Performance is one of the area where improvement is required.
- Faster search and uploading files.
- UI design can be upgraded.
OpenText automated and streamlined our Accounts Payable , a process that was highly manual and error prone
- It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
- Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
- Highly configurable.
- Very fast searching capabilities.
- Highly scalable.
- Better market penetration and streamlined licensing.
- Better documentation and training offerings.
EMC Documentum Review
- Role-based security.
- Imaging, publishing and file sync & share.
- Version control.
- Sometimes its cumbersome to integrate with MS products like Outlook etc.
- Can use better documentation and help menus.
- Add ons.
- Uniform document repository
- Document types accepted
- Inbound and outbound integrations
- Outdated system architecture
- Productized supplemental products (AP Xcelerator)
Documentum is not dead.
- Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
- Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
- Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
- Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
- Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
- Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
EMC Documentum - What's in it..
There are two instances of the Documentum:
1. One for the content management acting as Enterprise Content management across IT, where users store the documents, content for daily usage.
2. Another instance was used as a Web Content Management, where users create the site pages and publish the pages to the external corporate web site.
Multiple other content management systems got migrated to EMC Documentum because it solved the below business problems:
1. Security - Documentum provides tight security with granular level of maintaining the permissions on the content assets
2. Archival and Content Disposition: Content Disposal or archival is easy with Documentum
3. Records management: Legal and InfoSec documents maintenance is easy with Documentum using Records features.
4. Workflow management and Audit
- Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
- Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
- Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
- Dependency on the java on browser for documentum clients is sometimes painful
- Documentation and support site search is not user friendly
This product is very scalable compare to others.
Not suitable for small companies because of cost and number of installations.
Robust solution comes with a Price Tag
- Robust Architecture
- Highly Scalable
- Compliant
- Security
- Customizable
- Performance Issues
- Upgrades and testing upgrades are a major effort
- Setting up, building, configuring and maintaining is a struggle
EMC Documentum ECM product suite overview
- For transaction based content management, xCP product from Documentum product suite works excellent, supporting easy and fast development, huge throughput and integration with other products, like scanners etc.
- Documentum Content Server is probably the most robust and most advanced in the ECM field, which does an excellent job out of the box but provides much of extensions to be developed for specific client needs. Yet, for companies that don't require so many features, there are definitely cheaper solutions that gets the basic ECM work done.
- Newly changed interface approach for xCP and D2 products are quite appealing to customers and very fast, when in comparison with web based applications. Yet, with Documentum 7, even wdk is faster and more robust.
- WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
- EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Why Documentum?
- Documentum's backend repository engine is probably one of the most robust, best-designed repository's currently available. While other vendors seem to constantly release new "implementations", Documentum's design has remained virtually unchanged since it was first released, yet it continues to address the content management needs of users.
- Although there are many document and content management platforms available today, Documentum probably has the largest collection of modules to address varying functional needs.
- Recent releases of Documentum have provided significant improvements in user-friendly development and configuration tools, making it easier to rapidly configure and deploy applications based on the Documentum platform
- Documentum provides a large number of interfaces and APIs for managing the application as well as for building custom solutions/add-ons. This makes it an extremely flexible platform that can be used to build most any kind of application
- Documentum's support infrastructure and the general online community is well established and broad
- In the past some of Documentum's add-ons have been very difficult to use (e.g. Documentum for Outlook) and difficult to configure (e.g. ADTS and MTS).
- Due to the inherent complexity of some of the add-on modules, it was likely (at least in early releases of some of these modules) that they contained difficult to isolate bugs and other anomalies. The good news is that EMC's Support Teams provide relatively good and rapid service to assist with the resolution of such issues
- Documentation is probably Documentum's weakest feature. Although significant amounts of documentation are available for all components, and there are very few items/aspects that are NOT documented, the organization of the documentation sometimes makes it difficult to find what you are looking for at times.
- In the past, as new add-ons were created and released, some of these ended up being short-lived (either due to users not adopting them or if it was found that the implementation was questionable). Depending on the solution, it may be advisable not to be a "first-adopter" and wait to see what happens to it before deploying it.
Is Documentum investment worth?
- Security management is very good
- Very robust product
- No performance issues with enormous data
- User Interface improvement
- Ease of Use or user adoption
- Robust integration with other applications