Overview
What is Motus?
Motus provides solutions for businesses with mobile-enabled workforces. The Motus platform is designed to simplify mileage, mobile device and remote work reimbursement with proprietary software that calculates personalized and compliant reimbursements for each employee, while improving employee productivity and reducing…
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Product Details
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What is Motus?
Motus Features
- Supported: Customizable Vehicle Reimbursement
- Supported: Remote Work Reimbursements
- Supported: Automated Mileage Tracking and Compliant Mileage Logs
- Supported: Living Cost Data
- Supported: Driver Safety Trainings & Assessments
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Motus Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | United States, Canada |
Supported Languages | English, French |
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Motus is a highly useful tool for service companies, simplifying the process of tracking and recording work mileage for reimbursement. Users have found Motus to be incredibly handy and easy to use, allowing them to accurately monitor their travel. The app saves users time by automating mileage and expense reporting, eliminating the need for manual logging. Customers also appreciate the excellent customer service provided by Motus and find the software to be user-friendly. It is considered a significant upgrade from previous methods of mileage tracking, offering a more efficient and streamlined interface. Users are satisfied with the product's reliability and effectiveness in tracking and recording mileage. Motus has helped them stay organized and simplified the process of submitting mileage reports for reimbursement. Additionally, the software makes it easy to calculate and track business mileage on a monthly or yearly basis. Users appreciate the convenience of not having to manually track mileage to and from their destinations, as Motus handles it automatically. This solves the problem of accurately counting mileage and ensures fair reimbursement for wear and tear on vehicles. Overall, Motus has been praised as a reliable, efficient, and stress-free solution for tracking mileage in service industries.
Efficiency: Many users have praised the software's efficiency, stating that it has greatly improved their productivity. They appreciate how quickly tasks can be completed and how smoothly the software operates, allowing them to work more efficiently.
User-Friendly Interface: Numerous reviewers have commended the user-friendly interface of the software. They find it intuitive and easy to navigate, which makes it simple for both new and experienced users to get started with minimal effort.
Customer Support: Several customers have expressed satisfaction with the prompt and helpful customer support provided by the company. Whenever they encounter any issues or need assistance, they receive timely responses from knowledgeable support representatives who are able to effectively resolve their concerns.
GPS tracking issues: Users have reported inaccuracies in location detection and occasional failure to track mileage, causing frustration for some users. Some users find it difficult to start and stop tracking, especially when they have personal trips to delete from the records.
Battery drain: The app's draining of phone battery, particularly when using the auto-tracking feature, has been a common complaint among users. This issue has caused inconvenience for many users and has led to suggestions for improvements such as limiting tracking to working hours and automatic on/off functionality.
Privacy concerns: Complaints have been raised about the app constantly running in the background and tracking users 24/7, leading to concerns about invasion of privacy. Some users have also expressed dissatisfaction with the app's failure to activate the autostart feature based on cell service and difficulties in shutting off the constant tracking.
Some users have expressed concern about the app's constant tracking functionality, particularly for women. They recommend providing more control options to allow users to customize the tracking settings according to their comfort levels.
Several reviewers suggest implementing stronger privacy measures to address the invasive nature of the app's tracking features. Users feel that enhancing the privacy settings and ensuring transparent data handling would help alleviate their concerns.
Many customers recommend improving communication and transparency regarding how the tracked data is utilized and shared. They suggest providing clear information and obtaining explicit consent from users to build trust and ensure a more transparent user experience.
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