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Miro Reviews & Insights

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9,720 Reviews and Ratings

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Based on 8,873 HG Insights installations.

Community Insights for Miro

Synthesised from 380 verified reviews.


Synthesised from 380 reviews


Miro serves as a versatile visual workspace, primarily addressing fragmented communication, inefficient ideation, and the need for enhanced team alignment across various organizational roles. In TrustRadius reviews, users leverage it extensively for brainstorming, workshops, project planning, and process mapping, often for remote or distributed teams. Its collaborative capabilities are a dominant strength, noted by 49% of reviewers, alongside its extensive template library and intuitive interface.

Emerging positives include the platform's evolving AI features, which contribute to productivity gains in summarization and diagram generation, and its potential for automation and prototyping. While Miro effectively reduces tool overload by consolidating functions, some reviewers desire deeper integration with core "source of truth" systems and note it may not fully supplant highly specialized documentation tools. Overall, reviewers express strong satisfaction with Miro's ability to enhance visual collaboration and drive efficiency.


  • Facilitates real-time and asynchronous collaboration for distributed teams
  • Offers an extensive library of templates for structured workflows and quick project starts
  • Provides an intuitive and easy-to-use interface accessible to diverse users
  • Enhances productivity and efficiency through streamlined workflows and faster decision-making
  • Reduces tool overload by consolidating multiple ideation and planning functions
  • AI features are still evolving and may not fully meet all advanced summarization or generation needs
  • Deeper integration with core "source of truth" systems is desired by some users for a more unified tech stack
  • May not entirely replace highly specialized or formal documentation tools, often complementing rather than supplanting them
What other products like Miro have you used or evaluated?

From 380 reviews

Reviewers frequently identify a diverse set of tools that they have used or evaluated in comparison to, or alongside, Miro, indicating a competitive and complementary landscape for collaborative and design-focused software. The most commonly cited alternatives or related products include Figma, mentioned by 7% of reviewers, and Mural, cited by 6% of reviewers. Atlassian Confluence also appeared in 6% of responses, highlighting its role in documentation and knowledge management within collaborative workflows. FigJam, a direct competitor in the whiteboarding space, was noted by 5% of reviewers, while draw.io, a diagramming tool, was mentioned by 4% of reviewers. This suggests that users often evaluate Miro against a range of products spanning design, visual collaboration, project management, and documentation, reflecting Miro's broad utility in various professional contexts. The mentions generally indicate that these tools serve similar functions or integrate into a larger ecosystem of tools used for design, ideation, and project execution.

Google Jamboard

Google Jamboard, Google Sheets and Figma

draw.io

Excalidraw+ and draw.io

FigJam

Whiteboard Fox, Mural and FigJam

What are the 3-5 most important use cases for this product in your organization?

From 380 reviews

Reviewers frequently identify several key use cases for the product within their organizations, highlighting its versatility across different stages of project and organizational development. A primary application, cited by 3% of reviewers, involves facilitating workshops and brainstorming sessions, particularly for ideation and team-based problem-solving. Beyond initial concept generation, the product is valued for its role in structuring operational activities, with 2% of reviewers noting its utility in process and workflow design, including process mapping and engineering. Furthermore, the platform serves as a critical tool for visual communication and record-keeping. Reviewers, representing 1% of the sample, utilize it for creating detailed diagrams, such as deployment architecture, and for capturing comprehensive design documentation in an interactive format. This capability extends to higher-level organizational planning, as 1% of reviewers leverage the product for strategic planning, roadmapping, and achieving organizational alignment. Finally, the product's ability to support distributed teams is also highlighted, with 1% of reviewers valuing it specifically for remote collaboration and teamwork. These applications collectively demonstrate the product's versatility in supporting various stages of ideation, planning, and execution within an organizational context.

Collaboration

Remote teamwork and planning.

Diagramming and Documentation

Draw deployment architecture diagrams for on-prem software systems.

Process and Workflow Design

Process design

Which factors were most important in your decision to purchase Miro?

From 380 reviews

Among the factors identified by reviewers influencing their decision to purchase Miro, ease of use emerged as the most frequently cited consideration, mentioned by 2% of reviewers. This accessibility was often complemented by the platform's cloud-based nature, which 1% of reviewers noted as a key advantage for collaborative work and remote access. Further enhancing Miro's appeal, reviewers also considered its ability to integrate with other systems, a factor highlighted by 1% of the reviews. The platform's scalability, also cited by 1% of reviewers, provided assurance that the tool could adapt to growing team or project needs. These aspects collectively contributed to Miro's perceived value as a versatile and user-friendly solution for various professional applications.

Integration with Other Systems

Integration with Other Systems

Scalability

Scalability

Cloud Solutions

Cloud Solutions

What functions are particularly difficult or cumbersome to perform using Miro?

From 503 reviews

Reviewers infrequently reported difficulties with specific functions in Miro. A very small number of reviewers identified challenges related to board management, particularly when dealing with large or complex boards where navigation became less intuitive, or when attempting to maintain strict structure across numerous teams and boards. Similarly, a few reviewers experienced cumbersome issues with search and retrieval, citing limited advanced search capabilities and difficulty locating older files, especially those initiated by external organizations. Integration with third-party tools, such as Jira, and general embedding functionalities were also mentioned by a small fraction of the user base as areas of difficulty. Finally, a limited number of reviewers found diagramming and data-related tasks, such as detailed data analysis or connecting widgets with lines, to be cumbersome. These observations represent minority perspectives within the large review sample.

Integration and Embedding

Jira integration

Board Management

Managing very large or highly complex boards, where navigation becomes slow and less intuitive

Search and Retrieval

Finding old Miro files sometimes I lost them especially if they have been started by people Outside our Organisation

What functions are particularly easy or elegant to perform using Miro?

From 503 reviews

Reviewers infrequently highlighted specific functions within Miro as particularly easy or elegant to perform, with only a very small fraction of the 503 reviews mentioning these aspects. The most frequently cited areas, though still by a limited number of users, revolved around the platform's utility for collaborative activities and its use of templates. A small percentage of reviewers, 1%, found Miro's collaboration and sharing capabilities to be a strength, enabling real-time interaction. Similarly, another 1% of reviewers appreciated the availability and utility of templates, noting their contribution to quickly initiating projects and workshops. These observations suggest that while some users value these features, they are not broadly emphasized across the larger review sample as standout easy or elegant functions.

Collaboration and sharing

Real-time collaboration and brainstorming

Templates and ease of use

ease of creating workshops

What are some additional ways that your organization might be able to use Miro in the future?

From 380 reviews

Reviewers anticipate several potential future applications for Miro within their organizations, though these ideas represent a small fraction of the 380 reviews analyzed. The integration of AI features is a notable area of interest, with 1% of reviewers suggesting its use for project implementation plans, learning design, and prototyping. Another 1% of reviewers foresee Miro being utilized for prototyping and design, specifically for webpages and quick mock-ups. Additionally, a small segment of reviewers (1%) identified opportunities for automation, including driving spec-driven development and converting boards into feature files. Finally, 1% of reviewers also mentioned future uses for documentation and master planning.

AI Features Integration

To use AI for projects implementations plans

Prototyping and Design

To use prototype for webpages design

Automation and Agents

automations

What are some unexpected or innovative ways that your organization has been able to use Miro?

From 380 reviews

Miro is being utilized by organizations in a variety of innovative ways that extend beyond its primary collaborative whiteboard functions. A notable application, cited by 1% of reviewers, involves its use for detailed design and prototyping tasks, ranging from customer journey mapping to architectural floor plans and leveraging integrated AI features. Similarly, 1% of reviewers highlight its effectiveness in planning and organization, where it aids in structuring information for diverse purposes such as creating organizational charts, summarizing research, and developing structured timelines for roadmaps. Furthermore, Miro enhances interactive workshops and collaboration, with 1% of reviewers noting its ability to foster high engagement and creativity, closely mimicking in-person interactions. Strategic applications also emerge, as 1% of reviewers employ Miro for scenario planning and simulation, including student journey analyses and crisis preparedness. Finally, 1% of reviewers leverage the platform for research and insights, using it to gather and visualize data through diagrams and for comprehensive research analysis. These diverse applications underscore Miro's versatility as a dynamic tool for visual collaboration and strategic operations.

Research and Insights

to gather insights through diagrams

Teambuilding and Fun

For teambuilding

Scenario Planning and Simulation

Student journey simulations

Miro’s online whiteboard helps unite teams with remote workers or multiple locations. How has Miro impacted your organization’s ability to collaborate on new projects?

From 380 reviews

A small number of reviewers highlighted Miro's positive impact on organizational collaboration for new projects. Specifically, 2% of reviewers noted enhanced real-time collaboration, particularly benefiting remote or geographically dispersed teams. This functionality was praised for creating a shared virtual space that mimics in-person whiteboard sessions, thereby speeding up alignment and facilitating simultaneous contributions across different locations. Additionally, 1% of reviewers indicated that Miro improved project planning and ideation, with the platform enabling more structured approaches to designing and implementing projects. Reviewers found that the visual tools, such as sticky notes and online whiteboards, fostered creative thinking and allowed teams to break down problems from multiple perspectives, leading to better project outcomes. These observations suggest that while not a widespread theme across the entire review sample, Miro provides tangible benefits for specific aspects of project collaboration and planning for a subset of users.

Real-time collaboration

Our entire team is remote, so the opportunity to whiteboard in real time in a program like Miro allows us to collaborate and achieve our roadmap goals.

Improved project planning and ideation

Miro allowed me to plan, design, and implement the testing of a learning platform that required 350 testers across Canada. Mission accomplished - Thanks to Miro!

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