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MemberClicks

Score7.9 out of 10

10 Reviews and Ratings

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What is MemberClicks?

MemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.

Categories & Use Cases

Reviews

What users are saying about MemberClicks.
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Loyal Customer Departure for what I think is Plummeting Service, Functionality, Relationship

Elizabeth WoodcockView profile
Founder in Corporate at Patient Access Collaborative (1-10 employees employees)

Use Cases and Deployment Scope

MemberClicks serves as our association management software - database, events, and listserv.

Pros

  • Our members loved the listserv function, although searchability was limited

Cons

  • Terms, conditions and pricing changed with limited notice
  • Customer service was untimely
  • No client relationship, despite purporting to have one

Most Important Features

  • Membership database
  • Repository of resources
  • Listserv

Return on Investment

  • Return on investment has been negative ($6,500 in additional, unexpected expenses) during final year

Increase your member engagement 2x with MemberClicks

Incentivized
Verified User
Manager in Product Management (51-200 employees employees)

Use Cases and Deployment Scope

We used MemberClicks in one of our public speaking groups to help ease out membership management and plan our events in a more effective manner. Certainly the tool stood tall to it's promise and we've conducted many events with this tool. It can even manage payments seamlessly removing all the hassle of traditional options.

Pros

  • Membership renewal
  • Event ticketing
  • Payments

Cons

  • UI could be improved
  • Not all payment methods are supported
  • Cross-sharing of tickets can be improved

Most Important Features

  • Auto renewal of membership
  • Event invoicing
  • Payments

Return on Investment

  • Achieve higher renewal rates
  • Reduce the hassle of payment collection
  • Standardization of ticketing process

Alternatives Considered

Google Drive

Other Software Used

Google Drive, WhatsApp Business, DocSend, from Dropbox

MemberClicks is Great for Associations

Incentivized
Elaine TruesdaleView profile
Founder in Corporate at Association of Natural Hair Care Professionals (1-10 employees employees)

Pros

  • MemberClicks does an excellent job at managing our memberships. It collects payments, sends out reminders, updates member status based on payments.
  • We also use MemberClicks for invoicing for special services. Through Memberclicks we can produce, track, and receive payments for invoices.
  • Our MemberClicks website is easy to manage. We can add pages, blogs, events, and announcements easily.
  • The contact center works well for contacting individuals or groups via email.

Cons

  • Memberclick would be better with email sequencing capabilities
  • SMS messaging would also be a nice addition to the platform
  • Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.

Return on Investment

  • We were able to increase sales by nearly 100% in one year, more than covering our investment.

Alternatives Considered

Wild Apricot and HubSpot

Other Software Used

Eventbrite, PayPal Payments, MailChimp, QuickBooks Self-Employed, 1&1

Usability