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LogMeIn Pro by GoTo

LogMeIn Pro by GoTo

Overview

Recent Reviews

TrustRadius Insights

LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have …
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LogMeIn Pro- Review

8 out of 10
January 12, 2023
Incentivized
LogMeIn Pro is used by my IT Team to provide remote support to users. From a security stand-point, all users in my organsation do not have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (15)
    9.1
    91%
  • Screen sharing (14)
    8.9
    89%
  • File transfer (14)
    7.7
    77%
  • Access to sleeping/powered-off computers (14)
    6.9
    69%

Reviewer Pros & Cons

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Pricing

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Individuals

$30.00

On Premise
per month

Power Users

$70.00

On Premise
per month

Small Businesses

$129.00

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Logmein Pro Review - Get 14 Day Logmein Free Trial Here

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.5
Avg 8.2
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Product Details

What is LogMeIn Pro by GoTo?

LogMeIn Pro by GoTo Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(124)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have benefited from the ability to log into their work computers remotely, enabling them to access servers, print documents, and retrieve files and programs without the need for a VPN setup or physical presence in the office. The software has also been utilized by technicians and IT teams to connect to client computers, install software/hardware, resolve issues, and troubleshoot software services on clients' servers.

Furthermore, LogMeIn Pro has been a valuable resource for individuals who frequently travel or work from different locations, providing them with secure access to their files from any device. It has also been used as a backup solution for the primary Remote Monitoring and Management system. The software's ease of use and secure connection have made it an ideal choice for various scenarios, such as supporting and training users in specific software applications, performing administrative tasks via remote screen sharing, and conducting remote troubleshooting and product demonstrations for clients. Additionally, LogMeIn Pro has addressed vulnerabilities and security issues associated with other remote tools, making it a trusted option for those concerned about data protection.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use this software for unattended remote access to two iMacs at a satellite location of ours. It is a fairly inexpensive and easy to use solution for unattended remote access. Good performance, super easy to implement, auto-renewal feature.
  • Good performance - renders remote computer with very little latency
  • Was very easy to implement on both guest and host computers
  • Subscription is fairly reasonable for this type of software
  • One thing that is sometimes difficult is the setup of LogMeIn on Macs after an update - I know it is for security, but sometimes after a LogMeIn update, I will have to walk the end-user through "allowing" LogMeIn to access a few services on the Mac
  • Possibly a discounted subscription rate after certain timeframe would be cool
  • Other than these two items, not much else - LogMeIn works very well for what it's supposed to do
Definitely works well for small business, with just a handful of devices that require unattended access. Probably would not recommend for Macs, as described, sometimes after a LogMeIn update, I will have to walk an end-user through "allowing" services on the Mac before I can gain access view and control the remote computer
Remote Administration (14)
48.57142857142857%
4.9
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
N/A
N/A
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
80%
8.0
  • not sure on a measurable ROI, but LogMeIn has definitely been a useful tool for our one satellite office where there are two devices that require unattended remote access
  • only negative I can think of, cost-wise, is that the cost of ALL remote access software jumped a number of years back where suddenly there were no longer any free options
LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
Only giving a 9 rather than 10 due to the occasional issue after LogMeIn runs updates, and sometimes I have to walk end-user (on Macs) through "allowing" access to services - have not encountered that on PCs
  • gaining remote access
  • signing into the site
  • file transfers
  • after an update to LogMeIn, sometimes difficult on Macs to walk end-users through allowing services so LogMeIn will work again
Yes
I have never had to use it, but I imagine it works fine, similar to GoToMyPC mobile version
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