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Litmos Reviews & Insights

Score7.5 out of 10

288 Reviews and Ratings

Top industries

Based on 790 HG Insights installations.

Community Insights for Litmos

Synthesised from 11 verified reviews.


Synthesised from 11 reviews


In TrustRadius reviews, organizations widely deploy Litmos as a learning management system to manage mandatory compliance and staff development training, often extending to new hire onboarding and external customer education. Reviewers frequently commend its user-friendly interface and intuitive content authoring tools, which simplify course creation and learner engagement, alongside robust reporting and tracking capabilities.

Automation features for course assignments and responsive customer support are also noted as beneficial. However, a significant concern for all reviewers is the reporting engine's specificity and user-friendliness, alongside calls for more robust search functionality and improved content creation options. Despite these areas for improvement, reviewers generally find Litmos effective for achieving compliance and reducing training costs.


  • User-friendly interface and straightforward navigation for learners and administrators
  • Intuitive content authoring capabilities for creating training materials
  • Robust reporting and tracking features for course completion and learner progress
  • Automation features for assigning courses by job role or annual requirements
  • Responsive customer support, including dedicated Customer Success Managers
  • Reporting engine lacks specificity, detail, and user-friendliness, especially for custom fields
  • Customer support response times and accessibility can be inconsistent
  • Search functionality needs improvement for keyword-oriented content filtering
  • Content creator tool offers limited creative options and can contain outdated content
  • eSignature feature cannot be locked upon completion, impacting compliance and security
What other products like Litmos have you used or evaluated?

From 11 reviews

Among the 11 product reviews analyzed for alternative learning management systems, Absorb LMS was the sole product mentioned by reviewers, cited by 2 of 11 respondents. These mentions consistently carried a positive sentiment, indicating that users consider Absorb LMS a recognized and potentially favorable solution within the LMS market. While the limited number of mentions prevents drawing broad conclusions, the direct references suggest that Absorb LMS is a system frequently evaluated or utilized in contexts similar to Litmos. Reviewers did not elaborate on specific features or functionalities, but the context of the question implies its standing as a direct competitor or a system users have experience with in the same product category.

Absorb LMS

Absorb LMS

What positive or negative impact (i.e. Return on Investment or ROI) has Litmos had on your overall business objectives?

From 11 reviews

Litmos has largely contributed positively to business objectives by enhancing operational efficiency and improving compliance, as reported by the majority of reviewers. A significant number of users, 7 out of 11, specifically noted an improvement in compliance rates, attributing this to increased visibility and ease of tracking mandatory training. Concurrently, 6 out of 11 reviewers highlighted substantial reductions in training time and associated costs, often achieved by transitioning from live sessions to more efficient e-learning modules. The platform's reporting capabilities were also frequently praised, with 5 out of 11 reviewers finding them simplified and effective for tracking progress and continuing education. Furthermore, Litmos appears to foster greater engagement, with 4 out of 11 reviewers observing increased learner engagement, and 3 out of 11 noting improved employee engagement. However, a smaller segment of the review sample, 2 of 11 reviewers, indicated challenges with achieving high compliance rates, suggesting that while the tool offers capabilities, successful implementation may require additional organizational effort or training.

Improved Compliance Rates

Increased compliance rates given increased visibility and ease of reporting function

Reduced Training Time/Costs

We've significantly reduced onboarding training time by converting live training into micro-learning delivered via Litmos.

Simplified/Improved Reporting

Simplified reporting available in different formats

Besides Litmos, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 11 reviews

Several software tools are regularly used by reviewers in conjunction with Litmos, indicating their integration into existing workflows. Articulate 360 is the most frequently cited, mentioned by 9 of 11 reviewers, reflecting its widespread adoption and positive perception among users. Other tools, including Vyond, Camtasia, and Microsoft 365, are also noted by multiple reviewers for their utility in various tasks. Each of these supplementary software applications consistently receives positive sentiment from users, suggesting they are valued components of their respective toolkits and likely to be recommended.

Articulate 360

Articulate 360

Vyond

Vyond

Camtasia

Camtasia

Describe how you use Litmos in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 11 reviews

Litmos is primarily utilized by organizations as a learning management system to address critical training and compliance needs. The most prevalent use case, cited by all 11 reviewers, is the delivery and tracking of mandatory compliance training across various employee groups, including remote staff and external providers. This directly solves the business problem of ensuring consistent training and meeting regulatory requirements. A significant majority of reviewers, 9 of 11, also leverage Litmos for its robust reporting and tracking capabilities, which are essential for monitoring user progress, managing deadlines, and linking training completion to performance metrics. Beyond compliance, the platform supports key human resources functions; 4 of 11 reviewers integrate Litmos into their onboarding processes for new hires, facilitating initial training and ongoing development. Additionally, a notable portion of organizations, 3 of 11, extend their use of Litmos to deliver training content directly to external customers, enabling them to provide self-paced education and track customer engagement. The product's scope often encompasses a wide range of internal staff development, from new hire induction to specialized role-based and tool-specific training.

Compliance Training Delivery

We use Litmos to deliver and track training compliance across our organization.

Reporting and Tracking

We can customize learning tracks and report user completions and outcomes to the supervisor through individualized, automated reports.

Onboarding and New Hires

It is a critical part of our onboarding process as well.

Please provide some detailed examples of areas where Litmos has room for improvement.

From 11 reviews

Reviewers of Litmos frequently identified several areas where the platform could be enhanced to better meet user needs. The most prominent concern, cited by all 11 reviewers, revolved around the Reporting Engine, with users desiring more specific, detailed, and user-friendly reporting capabilities, particularly regarding custom fields and hierarchical structures. Beyond reporting, customer support response times and accessibility were noted as areas for improvement by 5 of 11 reviewers. The platform's Search Functionality also received attention, with 4 of 11 reviewers suggesting a need for a more robust, keyword-oriented search that can filter courses based on content. Additionally, the Content Creator Tool was described as lacking creative options and having outdated or incomplete content by 3 of 11 reviewers. Finally, 2 of 11 reviewers pointed out limitations in the eSignature Feature, specifically the inability to lock it upon completion, which impacts compliance and security. These observations, drawn from a small review sample, highlight opportunities for targeted development to refine the user experience.

Reporting Engine

I would like to see more specific reporting capabilities from the reporting engine.

Customer Support

Customer support - we have experienced struggles getting them to join us on a call.

Search Functionality

Users, especially those looking to complete their compliance courses should not have to guess where to go to complete them.

Please provide some detailed examples of things that Litmos does particularly well.

From 11 reviews

Litmos is frequently recognized for its user-friendly interface and straightforward navigation, a sentiment expressed by 10 of 11 reviewers. This ease of use extends to both learners and administrators, facilitating engagement and efficient management of the platform. The platform's content authoring capabilities also stand out, with 7 reviewers highlighting the intuitive tools available for creating engaging training materials, particularly beneficial for organizations with budget constraints for external tools. Furthermore, the system's robust reporting and tracking features are appreciated by 6 reviewers, enabling detailed oversight of course completion and learner progress. Automation features, such as assigning courses by job role or for annual requirements, are noted by 5 reviewers as contributing to operational efficiency. Finally, 5 reviewers commend the responsive and helpful customer support, including dedicated Customer Success Managers, which enhances the overall user experience. These aspects collectively contribute to a positive perception of Litmos as an accessible and effective learning management system.

Ease of Use and Navigation

The look and feel of the platform is slick and easy to navigate, the branding is consistent and makes it enjoyable to engage with.

Content Authoring and Creation

It has an internal course authoring tool.

Reporting and Tracking

Gives us access to reporting to show what courses have been completed and which ones still need done

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