SevOne, now part of the Concert platform

Score8.2 out of 10

45 Reviews and Ratings

What is SevOne, now part of the Concert platform?

IBM SevOne’s app-centric, hybrid network observability empowers NetOps teams with ML-driven insights, enabling proactive issue prevention and resolution. With a single source of truth for network performance, it delivers visibility to optimize operations and support agility in complex, multi-cloud environments.

Categories & Use Cases

Media

Screenshot of hybrid cloud network monitoring. This view helps achieve application-centric observability in hybrid cloud environments for maintaining optimal performance across infrastructure.

Screenshot of MSP network monitoring. This provides comprehensive network monitoring and observability that empower MSPs to support enterprise clients on their hybrid multicloud journeys.

Screenshot of SD-WAN monitoring. This helps mitigate the transitional risk of moving from traditional WANs to fast and dynamic SD-WAN links.

Screenshot of SDN monitoring. This helps maximize the performance and value of Cisco ACI infrastructure with built-in support for monitoring Cisco ACI-based software-defined networks (SDNs).

Screenshot of Enterprise wifi monitoring. This creates visibility across wifi infrastructures to assure consistent high-quality services with modern wifi monitoring and management capabilities.

Screenshot of a view of the default machine learning analytics and visualizations that aid in troubleshooting, anomaly detection, and forecasting. This allows for proactive identification and troubleshooting of issues before they impact end-users.

Screenshot of app performance insights. Flow traffic analysis from IBM SevOne offers real-time, intelligent insights to monitor, manage and optimize a network for continuous performance. These insights can be used to improve customer experience, optimize infrastructure for performance and cost, and reduce time taken to identify, troubleshoot, and resolve network issues.

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Screenshot of hybrid cloud network monitoring. This view helps achieve application-centric observability in hybrid cloud environments for maintaining optimal performance across infrastructure.

Hardware health monitoring
Ability to monitor key hardware metrics including temperature, fan speed, and power supply
Category average: 9.2
Automated network device discovery
Automated network device discovery allows all devices in the environment to be found and tracked
Category average: 8.7
Customizable reports
Ability to schedule, generate, and deliver custom performance and availability reports
Category average: 7.9

Network monitoring
Monitoring network device availability and performance indicators like bandwidth, packet loss, CPU, WAN links, etc.
Category average: 9.4
Baseline threshold calculation
Calculation of baseline thresholds so to establish warning thresholds
Category average: 8.4
Alerts
Alerts warning of critical infrastructure component failure can be sent via email or SMS or other channel
Category average: 8.7

Marcelle Galinari

Network Infrustructure Engineer in Information Technology at Calif Technologies (51-200 employees employees)

Use Cases and Deployment Scope

I am a network infrastructure engineer and my work is to ensure optimum network performance in our organisation. I use IBM SevOne software to monitor performance and general health of our IT systems, detect performance issues across-the-board our network infrastructures and prevent down times which may lead to interruption of services. The software makes it so easy for me to identify root causes of anomalies and enhance repairs. Use of the product has also ensured real-time visibility into our network performance and eliminated network management repetitive tasks and processes.

Pros

The software ensures real-time alerts on network performance issues and has very effective anomaly detection capabilities.
IBM SevOne software ensures comprehensive security and compliance.
It is well suited in active performance monitoring both on premises and cloud.

Cons

IBM SevOne deployment and implementation process is not easy. The product has a steep learning curve that favours only IT professionals.
The software only supports English language which is a major limitation.

Return on Investment

Use IBM SevOne has ensured better performance of our systems by timely identifying issues and dealing with the on time.
The software has enabled automation and proper management complex and time consuming network tasks.
Since IBM SevOne was introduced in our organisation we have not had down times due to systems failure. The software is able to dect network interruptions and offers warnings in time.

Other Software Used

Action Network, IBM Verify, LogicMonitor

Yves Rohart

IT Infrastructure Manager in Marketing at CONDISUD (11-50 employees employees)

Use Cases and Deployment Scope

We use IBM SevOne for real-time analysis, monitoring performance in SD-WAN infrastructures and complex hybrid IT environments, and detecting problems early before they become serious. This platform integrates well with the other software we use, helping us automate processes. In addition, this platform provides real-time insights into network health and improves uptime.

Pros

Hybrid IT environments and infrastructure monitoring.
Dashboards are very customizable to our needs.
Insights on network health.
Alerts on problems.

Cons

It's difficult to set up.
High learning curve which is time consuming.
Complex to use for first-time users.

Return on Investment

This platform has helped us detect problems which increase up time.
IBM SevOne has allowed us to monitor our infrastructure and network performance.

Other Software Used

Miro, Webex Webinars, ClickUp

Rakesh Rana

Design Executive Head in Professional Services at Dorto Design Studio (201-500 employees employees)

Use Cases and Deployment Scope

IBM Sevone is one of the most advanced platforms that helps us understand our networks and challenges related to them better. It also tracks devices, such as routers and switches, that are involved in the server infrastructure of our website. The software helps us in understanding whether there is any issue in the network.

Pros

Real time network monitoring.
All the errors can be easily controlled through one dashboard.
Make the work of our IT team much easier.

Cons

The software is very expensive and compatible will different APIs at all.
Requires detailed training, which will take more than 30 days before anyone can begin working on it.
Software integration with third party applications are also limited.

Return on Investment

The software has minimal downtime, which helps us connect with our customers quickly and resolve their issues.
Automated networks reports that it gives saves a lot of time and resources.
Setting up and completing the configuration will take more than three months, which is a significant expense at the outset.

Other Software Used

F5 on IBM Cloud

Jim McDonough

President in Corporate at DataHub (11-50 employees employees)

Use Cases and Deployment Scope

As an IBM Business Partner, DataHub is asked to provide network performance monitoring and show insights into the network elements that can help clients deliver applications at scale.

Pros

Network Observation
Automate Infrastuture Delivery
ConnectApplications Across clouds

Cons

More Integration with other vendors

Return on Investment

Time savings for automated network discovery
Insights into the network. Planning and configuring for future updates/deployments

Alternatives Considered

Dynatrace

Other Software Used

IBM watsonx.data, IBM Guardium, IBM SPSS Modeler

Verified User

Employee in Finance and Accounting (10,001+ employees employees)

Use Cases and Deployment Scope

IBM SevOne is our go-to tool for monitoring network health very closely. It provides us with real-time information, helps us reduce downtime, and increases our customer service. The tool tracks network performance, detects problems and prevents them from occurring across our different branches.

Pros

Network performance monitoring
Cloud and hybrid setup
Issue detection
Custom dashboards

Cons

Nevertheless, we still need training in order to utilize all of its features.
Customizing reports can sometimes be challenging.

Return on Investment

Automated monitoring takes over the manual task and reduces the workload of the staff.
Fast identification of issues ensures uninterrupted service.
It is support for audit and regulatory requirements.

Alternatives Considered

Datadog

Other Software Used

SolarWinds Network Performance Monitor (NPM)

OpenText Network Node Manager i (NNMi)

SolarWinds Network Performance Monitor (NPM)

Broadcom DX NetOps

SevOne, now part of the Concert platform

What is SevOne, now part of the Concert platform?

Categories & Use Cases

Media

Key Features

Top Performing Features

Hardware health monitoring

Automated network device discovery

Customizable reports

Areas for Improvement

Network monitoring

Baseline threshold calculation

Alerts

Reviews

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Other Software Used

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Other Software Used

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Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

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