HCL Digital ExperienceFormerly IBM WebSphere Portal & Web Content Manager
Overview
What is HCL Digital Experience?
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences…
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Digital Experience contributes to reducing and maintaining …
IBM Web Content Manager - Innovative, Robust and Evolving with market trends
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A proven web content management product to build content driven websites
IBM WCM from authoring system designer perspective
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Popular Features
- Role-based user permissions (5)5.050%
- Code quality / cleanliness (5)3.131%
- Admin section (5)3.131%
- Page templates (5)1.111%
Pricing
What is HCL Digital Experience?
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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What is Umbraco CMS?
Umbraco is an open-source .NET Core CMS with over 700,000 active installs worldwide and with more than 200,000 active community members. It was first released on February 16th, 2005, and is still to this day an open-source project backed by a commercial company. To ensure Umbraco is always running…
Product Demos
Learn What's New in HCL Digital Experience
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Features
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 5Role-based user permissions(5) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 4.1API(4) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 4.1Internationalization / multi-language(5) Ratings
The software supports multiple languages, countries, currencies, etc.
Web Content Creation
Features that support the creation of website content.
- 7WYSIWYG editor(4) Ratings
What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.
- 3.1Code quality / cleanliness(5) Ratings
Code generated by WYSIWYG editor is clean and validates according to W3C standards.
- 3.1Admin section(5) Ratings
The admin page is easy to navigate and use.
- 1.1Page templates(5) Ratings
The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.
- 1.1Library of website themes(5) Ratings
A library of website frameworks or themes is available as a starting point for building a website.
- 4Mobile optimization / responsive design(4) Ratings
The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.
- 1.1Publishing workflow(4) Ratings
The software allows users to set up a custom workflow for updating the website, including approval processes.
- 3Form generator(2) Ratings
Users can build website forms for visitors to fill out.
Web Content Management
Features for managing website content
- 1.1Content taxonomy(5) Ratings
Users can create multiple levels and types of content categories including tags.
- 2.1SEO support(5) Ratings
The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
- 2.1Bulk management(3) Ratings
Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.
- 2.1Availability / breadth of extensions(4) Ratings
There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.
- 2.1Community / comment management(3) Ratings
Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is HCL Digital Experience?
HCL Digital Experience Competitors
- Amaxus CMS (discontinued)
- Microsoft SharePoint
- Oracle WebCenter Content
- Oracle WebCenter Sites
- Sitecore Experience Manager
- Ektron Web Content Management System (Discontinued)
HCL Digital Experience Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(35)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
IBM Web Content Manager has been widely utilized by Enterprise Content Management departments to implement customized digital solutions for clients in various industries, such as Health, Insurance, and Telecommunication. This versatile platform has proven instrumental in addressing a range of business challenges and requirements. With its latest releases, the platform has significantly improved usability, making it more user-friendly and accessible even for non-technical users.
One of the standout use cases involves a client with a global presence in over 35 countries. Each country had its own unique business activities and requirements. The client needed a robust and multi-language CMS that could be easily managed by their marketing teams, without extensive IT knowledge. IBM Web Content Manager seamlessly met these demands, empowering content authors while ensuring consistency across multiple regions.
The product has also been recommended for its capabilities in customizing workflows, delivering personalized content, fostering interactive and collaborative features, and enabling syndication of libraries. Furthermore, IBM Web Content Manager has played a crucial role in the development and revitalization of Banco Itaú Chile's public site. Through gradual adoption in version 7, the technology helped transform their online presence.
Organizations have leveraged this product for enterprise-level content management across Intranet and Internet applications. It has facilitated federating Java applications onto a single support node for streamlined promotion and contributed to maintaining a global approach to federation with regards to document usage, versioning, and publishing. In addition, IBM Web Content Manager has proven effective in addressing user interface problems through implementing UI in JSR286.
Moreover, the platform has successfully driven corporate customer websites while integrating marketing and eCommerce sites to provide users with a consolidated experience. Clients have utilized IBM Web Content Manager to build content-driven websites or web portals comprising various components such as sites, site areas, web content objects, and library resources.
An insurance client found value in using IBM Web Content Manager to publish marketing materials like brochures, publications, news, and articles. Additionally, the tool has been employed for website content management and providing support to other companies utilizing different versions of IBM WCM.
Furthermore, IBM Web Content Manager has played a pivotal role in the installation of IBM WebSphere Portal systems and IBM Connections Systems while offering technical assistance to customers.
Overall, IBM Web Content Manager offers a comprehensive suite of features and functionalities that cater to diverse use cases across industries. Its recent usability improvements have made it more accessible to non-technical users, empowering marketers to take control of content creation and management.
Helpful Preview Environments: Many users have found the different preview environments in IBM Web Content Manager to be helpful in visualizing how the page will look once the information is published. This feature has been praised by multiple reviewers for its ability to provide a clear understanding of the final user experience.
Out-of-the-Box Content Syndication: The out-of-the-box content syndication feature in IBM Web Content Manager has been appreciated by several reviewers. This feature allows contributors to publish multiple content and pages simultaneously, improving efficiency and streamlining the publishing process.
Personalized Role Management: Reviewers have highlighted personalized role management as a strong tool in IBM Web Content Manager. This feature enables users to manage custom content actions, such as viewing, editing, deleting, and publishing or expiring contents. Its flexibility and effectiveness have been commended by multiple users.
Difficult and lengthy task to apply multiple changes to an authoring template: Several users have found it challenging and time-consuming to make multiple modifications to an authoring template in IBM WCM.
Struggles with outdated content: Some reviewers have experienced issues when dealing with content that has not been updated for a long period of time, causing the tool to struggle in managing it effectively.
Complex set-up, configuration, and integration: Many users have expressed frustration over the lengthy process required for setting up, configuring, and integrating IBM WCM. They have mentioned that tasks like installing a new node or deploying tasks were not straightforward despite the availability of well-documented steps.
Users have provided several recommendations for improving the product. They suggest enhancing the samples and guides for developers, providing certification programs, and offering training tutorials to enhance the user experience. Users also appreciate the great user support provided by the product. Furthermore, users note that the product's longevity in the market has allowed it to outlast competitors in the Horizontal Portal and Digital Experience Platform categories. They highly recommend the product to other users and banking clients.
Attribute Ratings
Reviews
(1-1 of 1)IBM WCM from authoring system designer perspective
- Blending workflow perfectly with every component, item or content in system, thus maintaining accuracy of content
- Keeping versions and history of all changes made, while providing details on when, and by whom it was changed. In this way, restore is easy and straightforward
- Large set of components provided out of the box to ease building the authoring environment
- Integration between portal pages and WCM is still not optimal, although the introduction of managed pages is a huge improvement. But adding all the changes on page and WCM in one project and one workflow is still not easy
- Linking portal pages to site area only, and requiring a site area for each content isn't liked by customers
- Some features like, number of views, adding comments, etc. should be out of the box
- Some features that depend a lot on theme libraries, especially Dojo libraries, like tagging and ratting should be enhanced
- WYSIWYG editor
- 60%6.0
- Code quality / cleanliness
- 80%8.0
- Admin section
- 70%7.0
- Page templates
- 90%9.0
- Library of website themes
- 80%8.0
- Mobile optimization / responsive design
- 90%9.0
- Publishing workflow
- 100%10.0
- Form generator
- 30%3.0
- Content taxonomy
- 80%8.0
- SEO support
- 70%7.0
- Bulk management
- 80%8.0
- Availability / breadth of extensions
- 50%5.0
- Community / comment management
- 90%9.0
- API
- 80%8.0
- Internationalization / multi-language
- 80%8.0
- Role-based user permissions
- 100%10.0
- Being a system designer, not user, I try to design a system as efficiently as possible to increase employee efficiency by using the skill set effectively
- Vendor implemented
- IA
- in place editing
- rating and tagging
- forms
- comments on content