Greenlight Guru

Greenlight Guru definitely has the better/more easily understood UI. I've tried several other training systems and haven't bumped into any of the issues I've faced before, like my training being completed by another person or glitches within the system. Greenlight Guru is a program that doesn't take too long to learn to use and get used to using.

Greenlight is far superior in terms of Design Controls and Risk Management. It is more modern and easier to use. Greenlight is more expensive than GAS. The customization in GAS is nice and the ability to add custom impacts to any module has helped significantly with ensuring proper impact assessment when making changes. Greenlight Guru offers a task module that is very custom, but it relies too much on the human creation of tasks as opposed to more auto-generated tasks from Change Management or potential other uses like Supplier Management and Equipment Management. Given Greenlight has implemented so many positive changes in the last three years we have been using it, I am confident these will be addressed soon. The Design Control module made up for the flaws listed above.

Qualio did not appear to be as robust a solution as Greenlight Guru, and in particular, did not have as strong of design control and risk management capabilities for medical devices. MasterControl was too involved and expensive, and the extra benefits that MasterControl provides were not relevant to us as a startup.

Paradigm 3 Document Management Software is a less user-friendly version compared to Greenlight Guru. There is no change order process, and there are many "settings" required for one person to view, edit and print documents.

Ensur Document Management System is more user-friendly than Paradigm, but the change order process is not as streamlined.

The interface and usability of Greenlight Guru seemed better, and the ability to make and control changes was easier.

Greenlight Guru was a cloud-based software specifically geared toward medical device companies. The software was easy to use and the price was a good value for the product.

If you are looking for a medical device specific eQMS that you do not need to customize, Greenlight Guru is for you. With most of the other eQMS solutions out there, they are not industry specific, so you have to customize it to meet your needs. They also have built in regulatory intelligence, as the standards change, they update their solution to meet the standards (think ISO 14971).

Greenlight Guru was specific for medical devices, easy to use and great customer service is what made us choose them.

I have not used or evaluated other platforms before.

We evaluated all 3 companies at the same time when we were "shopping" for an electronic quality management system solution. We spoke with other users about their experiences and received extremely positive feedback from 2 current Greenlight Guru clients. The clients highlighted the fact that they used Greenlight Guru in their audits, even with the FDA, and it went well. Greenlight Guru had comparatively more in-depth resources for SOPs, forms, and Work Instructions. Additionally, they have already made a name for themselves as general educators on Regulatory/Quality matters, as they run one of the few podcasts for the industry that are available. On the contrary, we had a very poor experience with the salesperson from Qualio, and had the impression that all documents would need to be manually created (couldn't just be uploaded), and there was a significant amount of work required to implement. (Conversely, the GG users said that implementation was quick, and only took a few months to get it up and running in a compliant manner.) For QT9, a current user gave a very poor review, and emphasized that it was not customizable, alerts could not be turned off, and that design controls were not part of the program. Since we required design controls as part of our QMS, we eliminated this product from our consideration.