Skip to main content
TrustRadius
Google Tag Manager

Google Tag Manager

Overview

What is Google Tag Manager?

From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps, thus gaining the benefits of data standardization and speed of deployment. Google touts an agency friendly system…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Event tracking (61)
    9.9
    99%
  • Rules-driven tag execution (58)
    8.3
    83%
  • Tag library (59)
    7.7
    77%
  • Ease of writing custom tags (63)
    7.5
    75%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Google Tag Manager?

From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps, thus gaining the benefits of data standardization and speed of deployment. Google touts an agency friendly system with multiple user access,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

26 people also want pricing

Alternatives Pricing

What is Falcon?

Falcon is a web analytics tag auditing tool which gives insights on missing and incorrectly configured analytic tags, marketing pixels, and tag management tools on a website. It supports monitoring a critical path for future discrepancy and alerts in case of any errors caused due to changes. Falcon…

Return to navigation

Product Demos

Aori Tutorial Demo Full Google Ads SKAG Setup

YouTube

Server-Side Tagging in Google Tag Manager (First Look & Demo)

YouTube

How to Setup Google Tag Manager for Clickfunnels: Step by Step

YouTube

Codeless Insight Tags Using Google Tag Manager

YouTube

A/B testing with Google Tag Manager - demo of gtmtesting.com

YouTube

Track Add to Cart in Google Tag Manager

YouTube
Return to navigation

Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.8
Avg 8.6

Tag Management

Features related to tag management

8.1
Avg 8.0

Data Management & Integrity

Features related to data management and integrity

9
Avg 8.3
Return to navigation

Product Details

What is Google Tag Manager?

Google Tag Manager Integrations

Google Tag Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps, thus gaining the benefits of data standardization and speed of deployment. Google touts an agency friendly system with multiple user access, and tools to improve tags performance like debugging, and rules, macros or automated tag firing. The Google Tag Manager also integrates with Google product DoubleClick. Moreover, Google Tag Manager is free.

Reviewers rate Event tracking highest, with a score of 9.9.

The most common users of Google Tag Manager are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(233)

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a consultancy and as such, have advised and helped several clients implement and properly use Google Tag Manager to simplify their digital analytics solutions into one streamlined platform. Most of our clients have multiple analytics tools and third-party vendors that all require tracking of identical information to properly function. Google Tag Manager simplifies this by reducing the number of calls made on each web page. For example, if you have 10 different tools that need to track similar information, you now can reduce it to 1.
  • Easy to acquire and implement.
  • User-friendly interface and an adequate amount of self-help information available online.
  • Can't ignore it's free. Makes it easy to test and try before going out and purchasing a more costly solution.
  • Since it is free, there is little to no personalized support from Google.
  • While it's getting better, the number of pre-configured solutions for third-party vendors is still limited compared to the top paid solutions.
Great first tag management solution, also great for smaller organizations and those with limited budget.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We manage a portfolio of 50+ independent websites and utilize Google Analytics (GA) as our primary web analytics tool. Due to the large number of sites and already being a GA user, we decided to implement Google Tag Manager as our tag management solution so that we could better integrate with GA and have a free tag management solution that wouldn't cripple us financially.
Google Tag Manager solves our needs of managing marketing tags and reducing IT needs around deployments for tracking snippets, and it's free!
  • Google Tag Manager integrates with other Google tools (Analytics, Ads) very easily.
  • Google Tag Manager meets the standard requirements of tag management software, and while it isn't the most feature-rich option out there, it really does get the job done!
  • Google Tag Manager is great for less sophisticated tagging/rules, such as for websites that are smaller and less complex (which most of ours are).
  • Google Tag Manager doesn't offer a very streamlined interface for organizing and categorizing tags.
  • It can be difficult (or inefficient) when managing many sites in the same Google Tag Manager account, since it isn't easy to copy tags to other accounts.
  • Google Tag Manager isn't as full-featured or robust as other tag management software, so I'd be somewhat concerned using it for more complex tagging and management.
Google Tag Manager is a great tool for marketing and analytics teams, which empowers them to implement and manage a wide variety of tracking scripts. It also removes the need for IT support for deployments (as any tag management software should help do).
Google Tag Manager is great for basic and moderate level tagging, but I would caution against using for more complex tagging, and would consider looking at a paid provider instead.
Meredith Walter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Google Tag Manager is used by our company for Data Layer activity management, marketing pixel management/placement, and other pixel or event activities.
  • GTM has fantastic governance for users with even an approval option
  • GTM is extremely user friend with fantastic UX that is easy to pick up on
  • GTM is extremely easy to "install" and use
  • GTM works fantastic with GA
  • I'd love to see more ways to keep the container "clean" - i.e. a way to see which pixels haven't fired recently or maybe the date the last time a pixel fired.
  • Easier way to view tags in the container - maybe a filter button on tag type?
  • Easier account organization, where if needed, we could move one container from one account to another.
I think GTM is well suited for anyone using Google Analytics. That goes for large corporations all the way to small businesses. It's a fantastic tool to easily place/remove marketing pixels, create GA events, etc.
Score 9 out of 10
Vetted Review
Verified User
We use Google Tag Manager to track everything from floodlight tags, events, exclusions and so on. I regularly review our site content to look for opportunities to add additional tags for improved reporting to our search, marketing, and social teams. When requested by those team I'll add tagging to new content sections or existing sections that are lacking the tracking they want to help answer business questions and enhance user experience.
  • Ease of use!
  • No need to involve IT so we can add and update tags in a timely fashion.
  • Since it's part of the Google Suite, it's very reliable.
  • It can be used for variety of tagging options.
  • The learning curve for beginners can be steep.
  • Anyone with access to your GTM account can make changes so you have to be diligent about who has access and the type of access they have.
  • It helps to have an understanding of the data layer and what it represents to better understand how you use GTM.
Google Tag Manager basically takes all the tags that are normally put within the page source and pools them all in one central place and then deploys them according to rules. Think of Google Tag Manager (GTM) as a taxi dispatcher; where the taxi(es) are the tags and the destinations are the various platforms. So as a user’s request goes in, GTM sends the taxi(es) to the various destinations (platforms) including Google Analytics, AdWords, Linkedin, or even other third-party tags. GTM (Taxi Dispatcher) knows where the destinations (Platforms) are and has all the info it needs to get each taxi (tag) to fire and what driver to send to that location (Platform).
Ellen Evans | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Add tags without a dev team! What a dream for small e-commerce teams. Though this is a very powerful tool, which can sometimes be dangerous, I love that Google has an easy way for Analytics users to tag their sites. Though some technical knowledge is required (knowing what the DOM is, about what the data layer is, and how triggers, tags & variables work together), this is a very easy, straight-forward interface for tag implementation.
  • Tags custom events with ease, tracking clicks and form submissions.
  • VERSIONING! Yes, thank you very much! The ability to revert if something breaks once pushed to prod.
  • Collaboration between teams, and adding users and permissions, is easy.
  • The debugger tool could be improved.
  • Bring back the classes/certification! Google removed this from the academy last year.
  • More hand-holding for custom variables and tracking. I've hit a few roadblocks since I don't know Javascript.
For small eCommerce teams that don't have a full dev team for support, this product is your friend. Stop waiting on the dev team to tag something or implement a pixel, use GTM! I am such a fan after understanding the capabilities and the red tape it eliminates. Get your work done faster, just invest the time to learn this product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Tag Manager for Google Analytics implementation across all our domains. We aim to have all third party scripts, that do not need to be implemented in the source, added through GTM Custom HTML tag. Adding scripts through the Custom HTML tag is easy - you can publish any additions, changes or removals out of regular release cycle. Another big use-case for our company is Enhanced Ecommerce implementation, which is done 100% via GTM.
  • User roles - users can tinker around, but live publish requires admin approval
  • Version history - If users fill out the easy to use log when publishing, then version history is easy to understand and explanatory
  • Reverting changes - Easy to see the actual changes made, when the version was published and by who. Just two clicks to revert to an older version
  • Preview mode - very helpful debug mode that works on the live webpage
  • Custom HTML tags could be easier to use for not so code-savvy users. Error messages are sometimes hard to understand.
  • Integration with SPA's
Google Tag Manager is an excellent tool for adding third-party scripts. When something goes wrong with them or when they need a quick change - you don't need to wait for your next release date. Just get the fix done, check that it's working correctly with the preview mode, and publish.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have a bunch of different websites under our organization's umbrella, and we have Google Tag Manager installed on all of them. As marketers, we really enjoy the freedom that Google Tag Manager allows us to be able to implement or make changes to existing javascript tags and pixels, without needing to get our dev team involved. The preview mode that Google Tag Manager has, allows us to see how various tags will affect our site before they are published live.
  • Google Tag Manager is a great container to keep all of your various .js tags and conversion pixels organized, and in one place, which keeps your code clean on your website.
  • Google Tag Manager has a very robust and accurate firing trigger system, allowing you to quickly and easily set filters on when you would like certain tags to fire, and on which pages. You can even set the order in which tags fire, in case one tag requires the data of another.
  • I really enjoy the Preview Mode, which allows you to see how your tags will interact with your website in a staging environment. It even spits out a URL that you can send to stakeholders who do not have GTM accounts, which lets them see the preview experience as well.
  • We had some issues with "page flicker" when we would use GTM to implement our A/B testing software. According to the testing software knowledge base, they said it was due to Google Tag Manager supporting synchronous loading.
Google Tag Manager is an ideal solution for teams who would like to get new javascript tags loaded on to their website, or edit existing tags without having to wait for a dev cycle. In some dev sprints, it could take weeks just to make a small change to a tag. Google Tag Manager would probably not be needed for a small personal website or blog in which it was managed by one person.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Google Tag Manager (GTM) for tagging of our website. Events tracked in GTM are then used in Google Analytics for the creation of goals. GTM is used by the marketing team. It's a great tool for tagging the whole website to monitor usage trends, issues, volumes etc.
  • Allows our team to be mostly independent from IT - all we needed IT to do was to insert a piece of code into website and we were ready to go.
  • Easy to start - GTM provides a few helpful ready tags that don't need much setting up and will get you started with tracking of the general web actions.
  • Lots of help is available - whether its own Google material or information available online, if you get stuck, it's never too hard to find a solution.
  • I'm still a bit confused about the data layer and how it can be used for more advanced tags. I have a feeling I'm not using GTM's full capability because I'm struggling to understand this area.
  • The preview pane recently stopped displaying so that's delaying my progress. Don't know if it's to do with GTM itself or anything to do with our IT but I've not been able to load it for a while.
  • Once you get started, going from the basic level of usage to the interesting parts takes a bit of learning and a whole lot of confusion if you are new to tagging. But I guess GTM is not alone in this.
GTM is really good for monitoring usage of the entire website to see what parts perhaps need testing or to understand visitor behaviours.
Chris Lenhart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google tag manager (GTM) is a great way to handle all of the code snippets you need without having to bug your devs. It is also great for tracking custom interactions, again without needing to bug your developers to implement something and deploy. If you can write the JavaScript to find it on the page, GTM lets you measure it. It even allows you to set local and session storage variables to help you understand more complex user behavior.
  • Measuring custom interactions. If you know a bit of javascript, you can set yourself up to measure anything that happens client side on your site, no matter how complex the sequence.
  • Out of the Box triggers. Even if you aren't great at javascript, you can set up interactions pretty easily.
  • Independent deployment. You can create, manage, and deploy your tags yourself without waiting for your developers to deploy.
  • No retroactive measurements. If you haven't set up a measurement, there's no way to go back in time to find it.
  • Finicky javascript syntax. It can be picky about how it accepts scripts.
  • Interface changes a lot. It's usually an improvement, but it can make learning difficult because old tutorials quickly become obsolete.
You should use Google tag manager if you have someone on your staff who has analytics and development chops, and you are interested in measuring interactions that go beyond simply what page was viewed or what button was clicked. If you need to handle retargeting ads specific to a particular interaction, or you want to measure interactions in a particular sequence over the course of a session, google tag manager is great.

If your organization lacks someone with these skills, look into a solution like Heap if you are small enough.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Tag Manager is used by all clients who have tools outside of the Adobe suite (Adobe has its own TMS which comes free with the Web Analytics platform). GTM is simple, easy to use, has enterprise level features (such as multitasking), has its own debugging panel and the best part is that GTM documentation is public and abundant which is untrue for any other TMS.
  • Ability to add custom tags which do not have templates.
  • Easy integration with other tools that are part of the Google Suite.
  • User friendly interface and help section.
  • To publish a tag, the entire container needs to be published or a new workspace needs to be created. Some TMSs have the functionality to activate a tag without having to publish an entire container version.
  • It does not support advanced inbuilt functions such as cookie storage. But, custom scripts can be written.
Less appropriate if the organization has multiple websites/departments who want their own profile. In this case, if a tag has to be configured for more than one website, it will have to be configured equal number of times. A TMS like Tealium has the functionality to add script libraries where the tag will work for multiple properties even though configured just once.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Tag Manager is implemented as a container for all third-party scripts that have to run on our website. This includes analytics, UX and advertising tags, making it possible to fire tags only on the pages they're required on without development, and making the overall site more nimble.
  • Variables that enable you to tune your firing rules and manipulate data layer values.
  • Good selection of built-in tags that work especially well if you use Google services.
  • Inexpensive (i.e. free) compared to competitors.
  • Preview mode works really well, and I haven't seen this feature elsewhere.
  • Supports non-script browsers by using iframes.
  • Maintaining tags across multiple properties is still awkward.
  • Can't build custom tags that can be reused and manipulated from single point (although neither can competitors).
  • Tag position on the page is awkward, loading after the body tag.
Having used Google Tag Manager on multiple high traffic websites, I can say it is great in most situations, especially when Google tools (Analytics or DoubleClick) are used. It scales well and has been updated to be a competent solution as time has gone on. There are also great support options since it's widely used - something I haven't found for other tools.
Return to navigation