Overview
What is Goldstar?
Goldstar Events headquartered in Pasadena offers their online event ticketing and marketing platform.
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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Product Details
- About
- Tech Details
What is Goldstar?
Goldstar Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Pros
- Cons
Easy-to-use System: Users have consistently praised GoldStar for its easy-to-use system for tracking vehicles. The interface is simple and intuitive, making it very convenient to monitor their vehicles. Multiple reviewers mentioned the ease of installation and discreetness of the GPS devices as a bonus.
Reliable Customer Service: The prompt shipping and rarely any downtime on malfunctioning devices provided by GoldStar has been appreciated by many users. According to multiple reviewers, the company regularly checks in with them to see how things are going and if they need anything. They also appreciate helpful and knowledgeable customer service representatives who quickly provide fixes when issues arise.
Mobile App Accessibility: Reviewers love that GoldStar offers a mobile app which makes the system easily accessible, allowing them to track vehicles in real-time. The map view feature showing location, address, and pin along with a history feature makes it even easier for users to keep track of their units.
Difficult vehicle location: Some users have reported difficulty locating their vehicles using Goldstar as the exact spot is not given, and they must pay attention to the marker and not the address provided.
Confusing history access: The process of accessing history on Goldstar is confusing for some users, and it does not show as many details as it did with the old Position Plus unit.
No customer service help: Nearly 30 units were unable to locate after Goldstar took over, but there was no customer service help available to resolve this issue.