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Freshstatus

Freshstatus

Overview

What is Freshstatus?

Freshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Freshstatus?

Freshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is OpsGenie?

OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.

What is Squadcast?

Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

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Product Demos

Freshstatus: A demo

YouTube
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Product Details

What is Freshstatus?

Freshstatus Video

Better Statuspage, in 1-Click, FREE FOREVER!

Freshstatus Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

Companies can't remove reviews or game the system. Here's why
(1-3 of 3)

Simple & Effective

Rating: 9 out of 10
January 28, 2022
FM
Vetted Review
Verified User
Freshstatus
1 year of experience
This platform provided us with methods to displays our system uptime to our entire base as well as allow our clients to subscribe to the status page where we can decide if we want to notify everyone when there is a change to our system uptime. Super customizable and easy to implement
  • Presentation of the various metrics that you monitor
  • Easy to setup
  • Easy to maintain
Cons
  • Allow more subscribers
  • Better SSL implementation
  • More auto connected services
If you are a software company using various cloud services to ensure the functioning of your application and if you need to communicate any changes that affect these services and hence customer experience, then this is a great product to use
  • Subscribers
  • Presentation
  • Easy of use
  • Fewer cancellations as clients are made aware of problems before discovering them themselves
  • Improves perception of our product
Statuspage is great if you use their full product stack. Freshstatus can easily run independently

A fresh view!

Rating: 9 out of 10
January 28, 2022
Vetted Review
Verified User
Freshstatus
1 year of experience
There wasn't a dashboard or information platform to inform our community about work being done or status of our applications. I found the need of this platform.
  • User Interface
  • Ease to set up alerts.
  • Customization
Cons
  • Fetch status from known services such as Google Workspace, Zoom, etc.
I believe the interface and ease of the platform make it super likable and bring me back to continue its use.
  • Interface
  • Ease of use
  • Quick notification platform.
  • Positive impact as a way of communication with faculty.

Decent option for a free status page

Rating: 5 out of 10
February 04, 2022
Vetted Review
Verified User
Freshstatus
2 years of experience
We use Freshstatus to maintain a status page for our website availability and to keep users updated on service outages. We use it to keep track of scheduled maintenance and maintain a single resource to share with customers when there is an issue with any of our background services and infrastructure.
  • Clean UI
  • Automated email notifications
  • Upcoming maintenance scheduling
Cons
  • Hard to integrate with other systems
  • Maintenance issues are not automatically resolved
  • No integration with the rest of Freshworks
Freshstatus is good for creating a simple status page that you have to update manually. It's not a good fit for automatic monitoring because it doesn't integrate well with other services. We have to manually update the status when any of our infrastructure is degraded or becomes inaccessible to end users.
  • Status page
  • Scheduled Maintenance
  • Email Notifications
  • One place to keep track of scheduled maintenance
  • Ability to keep customers notified of status updated
  • Self-service solution for customers
We evaluated a few different options for creating a public status page, the main other one being Statuspage from Atlassian. We ended up choosing Freshstatus because it meets most of our needs and is a free offering. We also use other Freshworks products and thought that they would all integrate together.
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