Epicor Eclipse Review
- It's very easy to use. I have used more complex accounting software and this is so simple.
- It has some powerful reporting tools.
- It can be used at a sales counter to handle walk-in customers.
Cons
- The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
- Their Tier 1 level tech support leaves a little to be desired.
- It would be nice to switch between open windows/screens.
- I'm fairly certain the return on investment has been tremendous, having used the system for so long now and it requires less effort than their previous methods.
- I believe the inventory accuracy has improved significantly as well.
- I believe that there has also been a positive impact on the customer billing and accounts receivable functions.
- SAP and Great Plains
- Probably the most important would be Inventory management.
- Second would have to be Sales functionality.
- Third would be the accounting aspect, in this scenario I am including Accounts Receivable and Payable in the same use case.
- Our organization hasn't really been innovative in their use of the system. They know how it works and that's how they use it.
- One way they could use it in the future would be to add on an E-commerce module.
- Maybe in the future they can utilize the cycle count features.
- Price
- Product Features
- Third-party Reviews
- Vendor implemented
- I don't know I wasn't here when that happened.
- Online training
- In-person training
- Self-taught
- General ledger journal entries are very easy.
- Cash applications are very easy
- vendor and customer ledger review is very easy
- Report writer is somewhat difficult to master
- inventory look ups are not clearly identifiable in the menu
- none
- None
- We had current available processes
- Any bugs from prior upgrades were worked out
- I really don't know what to expect, we just had one in December and there were really no noticeable differences based on our particular set up.