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Ellucian Banner

Ellucian Banner

Overview

What is Ellucian Banner?

Ellucian offers Banner educational ERP, including its student management system emphasizing control and reporting of process-oriented facets of education such as grading and attendance.

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Learn from top reviewers

Solid foundation for my organization's data management, but we are shopping around for a new product

Rating: 7 out of 10
June 29, 2023
IncentivizedVetted ReviewVerified User
I have used Ellucian Banner here at my organization for nearly 12 years, working in our Advancement Office. Banner is the fundamental platform that houses all of our data - al...
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Verified user
Professional
Ellucian Banner11 years of experience

Ellucian Banner - Great for educational institutions

Rating: 7 out of 10
May 10, 2023
IncentivizedVetted ReviewVerified User
Ellucian Banner is an integrated ERP system that was used for financial reporting, accounts payable, and human resources at my organization. The product provides a large amoun...
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Verified user
Analyst
Ellucian Banner1 year of experience

A Bittersweet User Experience

Rating: 5 out of 10
April 14, 2022
IncentivizedVetted ReviewVerified User
We use Ellucian Banner as our SIS (student information system) to manage student functions like registration, but also to manage personnel, administer financial aid, and manag...
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Sarah Daggett
Administrator - Other
Systems Manager
Pacific Lutheran University
Ellucian Banner18 years of experience

Banner Could Stand Improvement.

Rating: 6 out of 10
April 11, 2022
IncentivizedVetted ReviewVerified User
We use Banner for our student management information system; we use it for class searches, and purchase information. Students use it to register for classes. We can run report...
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Lois McWhorter
Professional - Finance and Accounting
Chair
University of the Cumberlands
Ellucian Banner2 years of experience

Banner Student Review

Rating: 8 out of 10
November 22, 2021
IncentivizedVetted ReviewVerified User
Banner Student is being used across campus. We create programs for banner with our databases. One of the problems is banner the upgrade plan of banner. The banner upgrade proc...
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Ken Turner
Employee - Information Technology
Oracle Database Administrator
Auburn University
Ellucian Banner3 years of experience
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Pricing

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Ellucian Banner

Ellucian Banner

N/A
Unavailable

What is Ellucian Banner?

Ellucian offers Banner educational ERP, including its student management system emphasizing control and reporting of process-oriented facets of education such as grading and attendance.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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80 people also want pricing

Alternatives Pricing

iGradePlus

iGradePlus

Free
What is iGradePlus?

iGradePlus is a web-based gradebook and school management system offering a wide array of features for individual teachers, schools and districts. Features include student, class, and grade management, attendance and behavior tracking, custom report generation, and extensive student and parent…

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Features

Student and Faculty Administration

Aspects of student management that entail faculty or administration's management of student data and related regulatory requirements.

8.5
Avg 8.3
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Product Details

What is Ellucian Banner?

Ellucian banner is an ERP tool used for school management, at the K-12 and college levels.

Ellucian Banner Student: Manage critical student information and deliver services to keep them on track. Student can register on their own device and get a comprehensive view to help them, as well as their advisors, stay on top of attendance and grading.

Ellucian Banner Human Resources: A self-service platform that manages employee experience including employment, benefits, and leave plans. Also enables building out talent management and succession planning strategies

Ellucian Banner Finance: Institutional financial management that supports operations, budgeting, procurement, accounts payable, researching, and accounting. Ellucian Banner Finance can make actionable insights from real-time updates on data, and find efficiencies or cost savings when procuring goods and service across your institution.

Ellucian Banner Financial Aid:Institutional financial management for automation of financial aid processes. Funds are distributed accurately and data can be shared with students and staff.

Ellucian Banner Features

  • Supported: Ellucian Banner Student
  • Supported: Ellucian Banner Human Resources
  • Supported: Ellucian Banner Financial Aid
  • Supported: Ellucian Banner Finance

Ellucian Banner Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Ellucian offers Banner educational ERP, including its student management system emphasizing control and reporting of process-oriented facets of education such as grading and attendance.

Reviewers rate State and National-level Reporting highest, with a score of 9.2.

The most common users of Ellucian Banner are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why

Banner Student Review

Rating: 8 out of 10
Incentivized
November 22, 2021
KT
Ken Turner
Oracle Database Administrator
Auburn University (Higher Education, 5001-10,000 employees)
Vetted Review
Verified User
Ellucian Banner
3 years of experience
View profile
Use Cases and Deployment Scope
Banner Student is being used across campus. We create programs for banner with our databases. One of the problems is banner the upgrade plan of banner. The banner upgrade process is to frequent. It seems like we are upgrading monthly. Banner is a good product for higher education, simply because of the format the data is in and the ease of pulling data from banner.
Pros
  • Ease of querying data from the Oracle database.
  • Allows users to get data fast and effective.
  • Also, is a very good source of data for the student to pull his or her information.
Cons
  • Definitely, upgrading frequency.
  • Also, better documentation on the Ellucian website.
  • I would say also, addressing bugs within the program instead of doing a full upgrade.
Likelihood to Recommend
Banner allows students easy access to their information. The interface of banner has gotten better since I started using it but still needs work. It could use some improvement in upgrading frequency and improvement of documentation on the website. The overall performance has gotten better from years past.
Most Important Features
  • Banner Student
  • API for scheduling
  • Banner 9 now allowing cloud versatility
Ellucian Banner Feature Ratings
Student Data (4)
85%
8.5
Grade Book Management
90%
9.0
Student Background Records
90%
9.0
Student and Parent Portal
80%
8.0
Transcript Management
80%
8.0
Student and Faculty Administration (5)
76%
7.6
Integrations with 3rd-Party Education Technology
70%
7.0
Online Registration Management
70%
7.0
Student Data Security
90%
9.0
Class Scheduling
80%
8.0
State and National-level Reporting
70%
7.0
Return on Investment
  • Definitely, both positive and negatively.
  • Positive would be the ease at which the student can access data and also the developers that use the data.
  • Negative - Upgrade frequency and poor documentation.
  • Overall, Banner Student is a good product and I would recommend it to another school.
Alternatives Considered
Banner Student is better than most of the other products that we have used in the past. It's ease of use tops all the other products that we have purchased in the past. We have never user another product other than Ellucian Banner since I have been there.
Other Software Used
Users and Roles
500
basically all over campus impacting most business functions.
Support Headcount Required
Need to have very good customer service skills and patience with the customer as well as knowledge on the subject.
Business Processes Supported
  • Registration
  • Degree Works
  • Scheduling
Innovative Uses
  • Scheduling
  • Banner Student
  • API's for students and advisors
Future Planned Uses
  • cloud banner
Likelihood to Renew
9
Banner has become prevalent throughout our University and is widely used everyday, we for that most part can't function without it.
Products Replaced
Not Sure
Key Differentiators
  • Product Features
  • Product Usability
Just my opinion but I think banner allows students, faculty, advisors, and staff make their job easier by using banner on a daily basis.
Evaluation Lessons Learned
Don't have any bearing on the selection of the software process.
Implementation Details / Implementation Partner
  • Implemented in-house
  • Third-party professional services
Ellucain
Change Management Lessons
Change management was a major issue with the implementation
This was a major concern basically because people don't like change and the whole look and feel changed in the previous updates.
Implementation Issues
  • end user push back
  • training
Implementation Rating
8
very satisfied, along with the IT staff and ellucian support the upgrades do very well and have minimum down time.
Training Types Used
  • no training
Ease of Ellucian Banner Training
We had some in house training which made it easier
Product Configurability
8
A little complex but with support is not that bad.
Configuration Lessons
I think just using ellucian support is the best practice we did.
UI Customization
Yes - we have customized the interface extensively
pretty easy, did some new interfacing for luminis.
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
No
Support Rating
8
I give this rating an 8 because of the ease of use for students and developers and the ease of access to data.
Premium Support
We purchase our support straight from ellucian. The support has been very good since I have been there and especially with the application that I'm responsible for.
Bug Resolution
Yes
Most are resolved in a timely manner, however some are resolved in the next version or upgrade.
Exceptional Examples of Ellucian Banner Support
when we had a problem they specifically sent us some code to run so that we could debug the problem and figure out what was going on.
Usability
8
Ease of use and knowledge it gives the end user.
Easy Tasks
  • banner forms
  • banner student
  • API's for banner once setup correctly
Difficult Tasks
  • I would just think not knowing your way around
Mobile Interface Availability and Impressions
Yes
Have not used it yet.
Scalability
8
being able to scale with hardware was easy and not cumbersome. We were allowed to user virtual machines which made things very scalable.
Reliability and Availability
9
It's pretty much up all the time.
Performance
9
Has gotten much better due to new hardware.
Systems Integrated With
  • Degree Works
  • Workflow
Both had a learning curve for sure, but overall with support were not that bad.
Future Integration Plans
I work mostly with degree works and integrate with this application mostly.
Types of Integration
  • File import/export
  • API (e.g. SOAP or REST)
  • ETL tools
Ease of Integration
8
The tools given are easy to use and support is always there if you need them.
Integration Lessons Learned
use ellucian support as much as possible.
Pre-Sale Experience
9
They were willing to help in any way possbile
Post-Sale Experience
9
Good, and we continue to have good relationship.
Key Negotiation Points
I didn't.
Dealing with Ellucian
Make sure you update your tickets and keep them flowing
Upgrade Process
Yes
Smoothly, for the most part there was some downtime but was able to get it online and functioning pretty quickly after the new release.
Upgrade Benefits
  • campus wide was able to use it and benefit from the new features
Anticipated Benefits from Future Upgrades
  • cloud
  • new look and feel
Future Edition Upgrade Plans
Yes
Considering banner 9

The learning curve is steep, but the benefits are excellent!

Rating: 7 out of 10
Incentivized
November 15, 2021
Verified User
Administrator in Other
Higher Education Company, 501-1000 employees
Vetted Review
Verified User
Ellucian Banner
6 years of experience
Use Cases and Deployment Scope
Ellucian Banner is a student information software system that allows for the tracking of student educational, financial, and personal information for colleges and universities. We utilize it for the purpose of enrollment, registration for classes, financial aid review and awarding, bill pay, and degree progress auditing/graduation verification. The entire school utilizes Banner because it is the way to affect the changes students request on their record. Changes made in one department affect the processes of another department, so it is the main software for our School. It is collaborative and ensures compliance with all educational privacy, financial aid, and other various regulations in Higher Education.
Pros
  • Banner does a good job creating snapshots of students' current, future, and career-based educational history. It applies coursework to pre-built educational audits to assist students in tracking progress toward a degree.
  • Banner is good at being up-to-date with policies for educational privacy, financial aid awards, and other areas of regulation on the industry of higher education.
  • Banner is highly collaborative. Changes made to a student's schedule that affect a student's full-time status will update the student's billing and financial aid eligibility in real-time.
Cons
  • Banner is term-based, which means that an inexperienced user could have issues navigating the data. It works largely on an SQL framework, storing data in tables, and reporting it out with a GUI that builds the queries with clicks instead of defining terms and composing SQL code, but being in the wrong academic term could return an outdated educational program or coursework that is not reflective of the student's current goals.
  • Banner's administrative platform, Internet-Native Banner, is far clunkier than the more slick, student-facing front end - Self-Service banner. INB speaks directly to the tables where data is stored but does not have a robust assistance feature. Without good training, the learning curve is fairly steep toward becoming a casually effective user.
  • Banner's reporting tools are lacking. It is good at recording and storing data, but there are very few prefabricated reports that are able to provide a level of customization via the user-defined parameters that can return valuable data to be used for analysis. A user should be well versed in basic SQL and a reporting tool such as Argos or Access to query the data contained within Banner's tables.
Likelihood to Recommend
If a school is working with a student information software system that is highly buggy or not providing them with a baseline level of support or is looking for seamless integration with Ellucian's other suite of tools, such as Degree Works, Banner is a solid piece of software. Having technological support and a knowledgeable team for writing SQL queries to utilize the data in Banner's tables, as well as help with onboarding and familiarization for new users, is an important piece to Banner, as it can feel very different than other SIS software, such as PeopleSoft.
Most Important Features
  • Banner maintains all of our current and legacy student academic data
  • Banner is secure and provides enhanced FERPA protections
  • Banner works seamlessly with DegreeWorks, our degree auditing software
Ellucian Banner Feature Ratings
Student Data (6)
55%
5.5
Student Attendance Tracking
N/A
N/A
Student Health Information
N/A
N/A
Grade Book Management
80%
8.0
Student Background Records
80%
8.0
Student and Parent Portal
90%
9.0
Transcript Management
80%
8.0
Student and Faculty Administration (12)
64.16666666666667%
6.4
Integrations with 3rd-Party Education Technology
70%
7.0
Online Registration Management
90%
9.0
District Communications, such as messaging and alerting
N/A
N/A
Roster Management
80%
8.0
Platform Customization
50%
5.0
Teacher Self-Service
70%
7.0
Student Data Security
90%
9.0
Community Support
70%
7.0
Class Scheduling
80%
8.0
State and National-level Reporting
80%
8.0
Compliance Support
90%
9.0
Teacher and Parent Mobile Application
N/A
N/A
Return on Investment
  • Banner was already in place when I arrived at my current school, but the centrality of Banner and its constituent applications contained therein has been far more integrated into the common business practices of the various disparate offices and their charges on campus. A hodgepodge of software that incongruously fits together by force of will or lack of other options seemed to rule the day for most other schools I've worked at. It was often someone's job to migrate data manually from one area to another just to get everything to work.
  • I think Banner's limitations extend from its ubiquity, utility, and centrality. At this point, moving from Banner to an entirely different Student Information System would be like tearing out all of the water pipes in your house. We're an Ellucian school, and by hook or by crook, they're going to be a part of the student, faculty, and staff experience for some time.
  • from what I know about the previous system used, it was an outdated system, based on very old software. Updating to Banner over 10 years ago meant that the school was able to accomplish far more with far less. This is not unique to Banner, but it is something that Banner is responsible for in our instance.
Alternatives Considered
PeopleSoft had far more robust reporting tools and a shorter learning curve, but the navigability felt overwhelming. Where Banner provides several menus to click through (which, to be fair, can be frustrating when you just want to get to the application buried behind six menus) PeopleSoft provided expandable options from one giant list that could wind up feeling overwhelming when you're not sure which application or function you need.
Other Software Used
Microsoft 365 (formerly Office 365), Google Drive
Users and Roles
Financial Aid, Human Resources, Payroll, Academic Advising, Faculty, Academic Record keeping, Degree auditing and program progress.
Support Headcount Required
For the most part, it is end-user experience folks who can do some light troubleshooting of glitches in releases. Ellucian Web Services handles the larger, deeper things like scheduling patches, system upgrades, and bigger functional failures. We just recently outsourced our information technology to Ellucian, as they are the company behind the majority of our student information software.
Business Processes Supported
  • Faculty grading/record keeping
  • Student Registration and information record keeping
  • Academic program completion/degree awarding and record keeping.
Innovative Uses
  • We use Banner to determine course offerings based on student need
  • Banner helps us with important HR/employee reminders like leave reports and time sheets.
Future Planned Uses
  • utilizing workflows to create data loops to report out student milestones and needs.
  • adding in more ellucian products into the fold
Likelihood to Renew
10
We have no reason not to renew with Ellucian - we are in deep with the ecosystem, and have Ellucian providing us with information technology support. If anything, should the opportunity arise, we'd probably consider adding a different ellucian tools into the suite of applications we already have on board.
Products Replaced
Yes
I'm unsure, as the switch predated my tenure at the institution, but it was a non graphical user interface program that stored student data and mapped progress toward degrees, in addition to providing academic advising help. The opportunity, as it was explained to me, to switch to Ellucian Banner was made to have a more user-friendly experience.
Key Differentiators
  • Product Features
  • Product Usability
  • Product Reputation
At the time, as it was explained to me (since the switch predates me), there wasn't great functionality or a graphical user interface on the old Student Information System, which was difficult to represent steps to degree completion or provide other in-depth advising assistance above a traditional pen and paper checklist method.
Support Rating
5
This is a tough one, because my thoughts on customer support are tied to the fact that we don't have much customer support from Banner at this point - any user experience support has long since expired, but we are in the process of onboarding Degree Works, and that customer support has been lacking at best. We've mostly been able to muddle through with our own wits and a whole mess of publicly available documents from other Universities, but the process has largely not been helped by Ellucian's team.
Premium Support
Ellucian is responsible for our technical support, both from an Information Technology aspect to our cloud-based services solutions. Ellucian does all installs of our Banner and Degree Works upgrades, and troubleshoots everything that we can't handle. We are a small school, and attracting the type of talent that could provide third-party support for the Banner suite of tools is infeasible.
Bug Resolution
No
Exceptional Examples of Ellucian Banner Support
Just recently, Banner crashed on the first day of course registration for the upcoming semester, within the first hour that registration had opened. Ellucian jumped into action and was able to identify the situation, resolve it, and get the course registration process moving again. They were integral to a successful spring registration process.
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