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Cylance Smart Antivirus

Score8.6 out of 10

27 Reviews and Ratings

What is Cylance Smart Antivirus?

Blackberry Cylance offers Cylance Smart Antivirus, a Windows and Mac OS compatible smart antivirus designed to provide basic protection as well as protect against new, never before seen malware.

Categories & Use Cases

Cylance, Quality AV at a great price point

Use Cases and Deployment Scope

As a managed services provider we provide Antivirus for our clients. We settled on Cylance Smart Antivirus for our clients because of its next-generation AI for antivirus and antimalware scanning. It has provided to us great capabilities in order to not have issues with ransomware or viruses across our 3,000 endpoints.

Pros

  • Antivirus Scanning
  • Low Resource Utilization
  • Malware Scanning

Cons

  • Better functionality to whitelist on the Application.
  • Easier to setup Mobile Settings
  • Easier to understand logs

Most Important Features

  • AI Learning Scanning
  • Low Resource Utilization
  • Ease of Pushing out to end users

Return on Investment

  • Caused less crypto infections
  • Less time required to clean up virus'

Alternatives Considered

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Cylance Smart Antivirus is Smart for some but not for all

Use Cases and Deployment Scope

We used Cylance as our endpoint protection software (or antivirus). We replaced Sentinel 1 with Cylance when we switched our Managed Security Services Provider. We used it on all workstations and servers, and it did keep them secure. We relied heavily on our MSSP for implementation and configuration.

Pros

  • Blocking Scripts
  • Stopping remote exploits
  • easy to install

Cons

  • False Positives
  • Difficult to troubleshoot
  • Difficult to use

Most Important Features

  • Security
  • Reduce Risk
  • Price

Return on Investment

  • Too much time to manage.
  • Too many false positives.
  • Too much lost productivity.

Other Software Used

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP), WithSecure Cloud Protection for Salesforce, WithSecure Elements Endpoint Protection