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ScreenConnect

ScreenConnect

Overview

What is ScreenConnect?

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

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Pricing

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What is ScreenConnect?

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://screenconnect.connectwise.com/p…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

What is SupremeViewer?

SupremeViewer is a lightweight Remote Desktop Access software with a free option, that allows to connect and control a computer from a remote location. It is used for variety of purposes, including: screen sharing, file transfer, and remote desktop control. The software consist of two parts:…

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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7
Avg 8.1
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Product Details

What is ScreenConnect?

ConnectWise ScreenConnect is a remote support, access and meeting solution. With this solution, the user can use remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

ScreenConnect Screenshots

Screenshot of the guest page, where end-users enter a code to join a session with a technicianScreenshot of connecting from a Windows machine to a macOS machineScreenshot of the Extension Marketplace, where administrators can install and configure new features and integrationsScreenshot of the Access view of the Host page, where a technician can connect to unattended machinesScreenshot of the toolbox menu, which allows technicians to store and run executables, scripts, and other frequently-used filesScreenshot of the Host page, where a command can be run directly without connecting to the machineScreenshot of the Toolbox, which can be personal or shared. It is used to run small scripts and other tools on a remote device.Screenshot of ConnectWise ScreenConnect supports Linux distributions.

ScreenConnect Video

ScreenConnect Integrations

ScreenConnect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

TeamViewer, GoTo Resolve, and BeyondTrust Remote Support are common alternatives for ScreenConnect.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 10.

The most common users of ScreenConnect are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

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(1-5 of 63)

ConnectWise Control Puts You in the Driver's Seat

Rating: 10 out of 10
July 23, 2021
EM
Vetted Review
Verified User
ScreenConnect
4 years of experience
Support is available and good but is slow at times. Our only disappointment with the product is that support can sometimes take a day or two to get back to you. That speed does not scale for fast paces MSPs that are a 24x7 operation. Support is not frequently needed but is a frustration when it is.

A Fast and Highly Reliable Remote Control Solution

Rating: 10 out of 10
April 14, 2021
AF
Vetted Review
Verified User
ScreenConnect
3 years of experience
Every time we contacted support, the experience was great and they were very helpful. Sometimes, the wait times were longer. This was unfortunate, but submitting tickets always worked for things that weren't as immediate. We just queued in chat support and worked on other items while we waited. The quality of support was never an issue though.

The End-All Be-All Remote Support Without the Extra Crap

Rating: 10 out of 10
July 13, 2021
KM
Vetted Review
Verified User
ScreenConnect
4 years of experience
I haven't had to call into their support yet, so I'm looking at that as a positive thing. Their documentation is great and they actually update their software. If you're looking for something that will take care of itself, you can hook yourself into the cloud instance of ConnectWise Control which auto-maintains itself.

Great tool for Supporting a remote workforce!

Rating: 10 out of 10
May 03, 2021
I have only needed to contact their support a few times, and every time they were knowledgeable, friendly and quick to offer a solution. The response was quick and we were always able to get the issue resolved. For having this app for so long, and only needing to call them a few times, tells a lot on how stable the application really is.
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