Aline

Formerly Sherpa + Glennis + Enquire

Aline unites critical workflows— from sales and marketing, operations, leasing, billing, and payments, to resident care and accounting — for enhanced occupancy and revenue growth. Purpose-built for senior living, Aline offers automation, senior living designed features, mobile apps and customizable workflows to drive productivity for small to large size portfolios. Aline reduces administrative work, improves productivity, ensures process consistency, and controls, and frees up time for staff to engage with residents. Aline solutions support the full senior living ecosystem from prospect to resident to operations management. The full suite includes:

Sales & Marketing

Aline marketing automation, CRM, and contact center solutions provide lead capture and conversion tools that meet prospects where they are and nurture those with the highest likelihood to convert, leveraging advanced features such as AI, Chat GPT, one click call, text and email, and a proprietary Prospect Opportunity Scoring model. Increase sales team productivity through automated, personalized, targeted activities that work to achieve occupancy goals and sustainable growth.

Leasing, Billing & Accounting

Reduce delinquencies, improve cash flow, and manage leasing activities and census oversight. Aline features digital leasing, census management, rate management, real-time billing, supplemental payor management, resident payments, automated late fees and rate increases. Accounting is customized to support unique requirements of senior living both at the property and corporate level.

Resident Care & Engagement

Consolidate care coordination with automated assessments and service plans featuring eSignature, a mobile charting and incident management app, and real-time integration with billing to ensure accurate billing for care services and acuity changes. with real-time updates on medication and care services. Mobile app provides efficient point of care and incident documentation. Includes community infection management and staff management. Enhance resident safety with a connected eMAR system that integrates with 175+ pharmacies and features multi-dose package scanning, medication alerts and controlled drug inventory management.

Insights & Performance

Users can track KPIs and explore trends with data source that’s continually updated and visualized data in charts, trend graphs and executive dashboards to pinpoint risk and forecast trends. Inspect, report, and manage compliance to regulatory reviews and brand standards with Aline Quality, featuring a mobile survey tool and automated site visit reports.

Aline provides senior living owners and operators heightened efficiency, controls and visibility to:

· Optimize through actionable data and predictive analytics.

· Maximize market opportunity and occupancy though prioritized, actionable prospect insights.

· Deliver better resident experiences through real-time care information and purposeful engagement.

· Improve profitability and staff retention through higher efficiency and job simplification.