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Absorb LMS Reviews & Insights

Score9.1 out of 10

255 Reviews and Ratings

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Community Insights for Absorb LMS

Synthesised from 62 verified reviews.


Synthesised from 62 reviews


Absorb LMS is widely utilized by organizations to manage and deliver compliance training, ensure mandatory course completion, and provide external customer training. It functions as a centralized learning hub for diverse employee groups and global operations. In TrustRadius reviews, users frequently highlight the platform's ease of use for both administrators and learners, with nearly half of reviewers noting its intuitive design. Strong customer support and extensive customization capabilities are also frequently praised.

Reviewers also appreciate the platform's social learning features, though less frequently. However, a recurring theme among users is the need for more robust and customizable reporting and analytics, cited by over one-fifth of reviewers. Difficulties with course building, content creation, and admin portal navigation are also noted. Overall, reviewers find Absorb LMS effective for core learning delivery but suggest improvements in administrative efficiency and data insights.


  • Intuitive design and user-friendly interface for learners and administrators
  • Responsive and helpful customer support and Client Success Managers
  • Extensive customization capabilities for branding and platform appearance
  • Effective reporting features for tracking learning progress and insights
  • Straightforward tools for course creation
  • Reporting and analytics lack robustness, intuition, and customization
  • Complexity in generating, naming, and exporting reports
  • Course building and content creation can be difficult or cumbersome
  • Admin portal navigation and user interface are less intuitive
  • Difficulty finding specific reports and pulling completion data
Which of the following features of Absorb LMS do you make use of:

From 62 reviews

Absorb LMS users frequently leverage its comprehensive suite of features, with key functionalities centered around reporting, content management, and integration capabilities. The most utilized feature is Reporting & Insights, cited by 47% of reviewers, indicating a strong emphasis on data-driven learning management. Content Creation is also a significant component of user engagement, with 40% of reviewers mentioning its use, suggesting active development of custom learning materials. Furthermore, 35% of the user base utilizes Content Libraries, pointing to the value derived from readily available or third-party learning resources. The platform's Ecosystem Integrations are employed by 29% of reviewers, highlighting the importance of seamless connectivity with other business systems. Social Learning, mentioned by 23% of the reviewers, represents an emerging pattern of engagement, indicating a desire for collaborative and interactive learning environments. Overall, the reported usage patterns suggest that Absorb LMS is valued for its core analytical and content delivery tools, alongside its ability to integrate into existing technological landscapes.

Reporting & Insights

Reporting & Insights (Absorb Analyze or Absorb Amplify Direct)

Content Creation

Content Creation (Absorb Create)

Content Libraries

Content Libraries (Absorb Amplify or 3rd Party Libraries)

What other products like Absorb LMS have you used or evaluated?

From 62 reviews

Reviewers have evaluated and utilized a diverse array of learning management systems (LMS) and talent development platforms in addition to Absorb LMS. Cornerstone OnDemand stands out as the most frequently cited alternative, mentioned by 15% of reviewers. This suggests Cornerstone is a significant competitor or a common point of comparison in the LMS market. Following Cornerstone, Docebo Learning Platform was the next most frequently mentioned, cited by 11% of reviewers, indicating its strong presence among evaluated solutions. Other platforms, though less frequently mentioned, include Saba Cloud, TalentLMS, and SumTotal Talent Development, each appearing in a smaller but notable portion of reviews. The range of products mentioned, from comprehensive talent suites to more focused LMS solutions, highlights that organizations consider Absorb LMS within a broad competitive landscape when making purchasing decisions.

Cornerstone

Cornerstone OnDemand and Trakstar Learn

Docebo Learning Platform

Docebo Learning Platform and Skillsoft Percipio

Saba Cloud

Saba Cloud, SumTotal Talent Development, ExpertusONE and Acadis by Vector Solutions

What positive or negative impact (i.e. Return on Investment or ROI) has Absorb LMS had on your overall business objectives?

From 62 reviews

Absorb LMS has positively impacted business objectives for many organizations, primarily by enhancing operational efficiency and compliance. A significant portion of reviewers, 34%, reported increased compliance rates, often through automated tracking and standardized training processes. Similarly, 31% of users noted a streamlined onboarding experience for new hires, leading to faster integration and reduced administrative burden. Improved learner engagement was also a key benefit, cited by 21% of reviewers, contributing to better learning outcomes. Furthermore, the platform has helped reduce administrative load for 10% of users and generated cost savings or increased efficiency for 6% of the review sample. While the majority of feedback points to positive ROI, a small segment of reviewers, 3%, indicated that it was too early to determine the full return on investment, often due to recent implementation or ongoing rollout phases.

Increased Compliance

Absorb allowed us to standardize our management training program and track compliance.

Streamlined Onboarding

With Absorb, we were able to standardize and streamline our onboarding process for frontline hires.

Improved Learner Engagement

Improved learner engagement with points for courses and dashboard. Managers can compete against their own team or a company as a whole.

Besides Absorb LMS, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 62 reviews

Reviewers frequently utilize a range of software alongside Absorb LMS, primarily focusing on content creation and multimedia editing tools. Articulate 360 stands out as the most commonly mentioned supplementary software, cited by 24% of reviewers, indicating its strong integration into their workflow for developing e-learning content. Video editing software also features prominently, with Camtasia mentioned by 10% and Adobe Premiere Pro by 5% of the user base, suggesting a need for robust video production capabilities. Additionally, graphic design tools like Canva, noted by 6% of reviewers, are used for visual content creation. Emerging tools such as Speechify API, mentioned by 3%, point towards an interest in enhancing content with text-to-speech functionalities. The overall sentiment across these mentioned tools is consistently positive, reflecting their perceived value and utility in complementing the core LMS functions.

Articulate 360

Articulate 360

Camtasia

Camtasia

Adobe Premiere Pro

Adobe Premiere Pro

Describe how you use Absorb LMS in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 62 reviews

Absorb LMS is primarily utilized by organizations to manage and deliver compliance training, a use case highlighted by 18% of reviewers for its delivery and tracking capabilities, and by 16% for broader compliance training applications. Reviewers frequently report that the platform addresses critical business problems by ensuring employees complete mandatory training, meeting regulatory requirements, and providing easily accessible records for audits. Beyond compliance, 15% of reviewers commend Absorb LMS for its ease of use and navigation, noting improved accessibility and user experience for both learners and administrators. The platform also serves as a tool for external customer training, cited by 11% of reviewers, helping to address skill gaps and support product implementations. Furthermore, 10% of reviewers value Absorb LMS as a centralized learning hub, consolidating training content and initiatives across diverse employee groups and global operations.

Compliance Training Delivery

We primarily use Absorb LMS to deliver and track our compliance courses across the organization.

Compliance Training

We use Absorb to host and track completion of onboarding training for entry-level roles, compliance training for all levels, and completions for eLearning and on-the-job training for manager training programs.

Ease of Use/Navigation

The platform is extremely customisable, and very accessible - which was a key factor in determine which platform we would provide our content through.

Please provide some detailed examples of areas where Absorb LMS has room for improvement.

From 62 reviews

Absorb LMS users frequently identify several areas for improvement, with reporting and analytics being the most prominent concern, cited by 21% of reviewers. Users indicate a need for more robust, intuitive, and customizable reporting features, with specific frustrations around the complexity of generating, naming, and exporting reports. Challenges in course building and content creation were also noted by 11% of reviewers, who desire more advanced editing capabilities and easier content management. Navigation and user interface issues, including cumbersome admin portals and less-than-intuitive layouts, were raised by 10% of the user base. Furthermore, specific criticisms of reporting functionality, such as difficulty finding reports and pulling completion data, were mentioned by 8% of reviewers. Similarly, 8% of reviewers found the course creation and setup process to be difficult or cumbersome, particularly for complex training requirements or when adding custom content. These areas collectively represent key opportunities for Absorb LMS to enhance user experience and administrative efficiency.

Reporting and Analytics

Reporting.

Course Builder and Content Creation

I would like to see most is the ability to use superscript and subscript in the course builder. I can't tell you how much time this would save me as someone building a very technical scientific course.

Navigation and User Interface

Navigation within the course can be challenging. For example you can click on a lesson in the lesson overview tab (which covers most of the screen). The course navigates to the lesson you clicked but it is behind the lesson overview tab which can make it seem as though you did not navigate to the intended lesson unless you manually close the lesson overview tab. It should automatically close in my opinion.

Please provide some detailed examples of things that Absorb LMS does particularly well.

From 62 reviews

Absorb LMS is frequently praised by reviewers for its strong performance in several key areas, particularly its ease of use for both administrators and learners. Nearly half of the reviewers, 47%, specifically highlighted the platform's intuitive design and user-friendly interface, noting that it simplifies tasks from training new admins to customizing the learner experience. Beyond usability, the platform receives significant positive feedback for its customer support, cited by 32% of reviewers, who commend the responsiveness and helpfulness of the support teams and Client Success Managers. Customization capabilities are also a strong point, with 24% of reviewers appreciating the ability to brand pages and tailor the platform's look and feel to specific organizational needs. Furthermore, the system's reporting features are well-regarded, mentioned by 19% of reviewers, for enabling efficient data tracking and automated insights into learning progress. Finally, the tools for course creation are seen as effective and straightforward, a positive noted by 13% of the reviews.

Ease of Use

Our system admins are able to easily train on the platform and complete their tasks in a relatively intuitive manner.

Customer Support

Client Success Managers are knowledgeable and effective

Customization

We are able to brand our pages to fit our brand standards.

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