Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex App
Score 8.3 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
Webex App
Editions & Modules
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
Webex App
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Webex App
Considered Both Products
Webex App
Chose Webex App
Webex was the incumbent and I had no influence. Webex is enterprise - caliber and in many ways indistinguishable from the others, though it does seem to be slightly less reliable, as previously mentioned I find myself hitting "dead ports". MS Teams offers some very …
Chose Webex App
Comprehensive Hybrid Work Support: Webex App was specifically designed with hybrid and remote work in mind. It brings together messaging, meetings, and calling in one unified experience, which is especially useful for organizations looking to simplify their tech stack.

High-Quali…
Chose Webex App
The Webex Contact Center Solution is a perfect collaboration tool that helps IT administrators to set up call centers or contact centers within same organisation using 1 single tool, which is called the Webex Control Hub. The Webex Control Hub englobes many other applications …
Chose Webex App
Microsoft Teams is more intuitive, experience is lighter and friendly, more intuitive, easier to navigate and better integrated with remaining aplications that we work with. Webex takes too much time to setup the calls, sometimes it gets a bit anoying the message "setting up …
Chose Webex App
Actually, I find Webex App better than others so I never used any other app apart from Webex App, so I can't say any thing about other apps. But would suggest my colleague and other guys use this app, good app for each use and troubleshooting if you are in the technical field
Chose Webex App
webex is very simple and not-complicated to setup
Chose Webex App
Cisco Jabber is less expensive, but you need to access the company VPN before you can use it. The remote desktop and video record features are not as powerful Webex's (formerly Webex Teams). Some co-workers report their Cisco Jabber audio quality is bad and they can't hear …
Chose Webex App
I like Webex because it feels more secure than Zoom. The UI is much faster as well. When using Webex it lags less and loads faster
Chose Webex App
They all complement each other very well
Chose Webex App
Very similar, but Teams doesn’t have number calling
Chose Webex App
Webex App is known for its high-quality video and audio capabilities. Webex App performs well even with low bandwidth environment. Features like background noise suppression enhance clarity. It also provides robust security features including end to end encryption, compliance …
Chose Webex App
Not that great interface as Webex application. Google Meet can die inn between and can have some fluctuations but Webex App is a great because we haven't faced any issue like that with it.
Chose Webex App
It has more functionality than Zoom. Zoom is only good if one is only looking for normal and audio calling software but if you are looking for a tool which is good for collaboration. Webex App also provides user friendly interface which is useful for both tech and less …
Chose Webex App
Webex App has better infrastructure than Zoom. Webex App focus most on collaboration but Zoom only focus on meetings and call. Webex App as it's a part of Cisco suite it has better functionalities. In other words, if someone is looking for a better collaboration tool then Webex …
Chose Webex App
Webex App enables PSTN calling within the same platform. We do not want to overwhelm the team with several platforms, which will only result in having loss of productivity or efficiency because they will have to juggle with several different screens. Here, all the information …
Chose Webex App
The Webex App is a secure way for team members and specific project teams to collaborate on a daily basis in a way that encourages communication rather than inhibiting it. It is a tool that supports training via webinars and has features such as polls to make it more …
Chose Webex App
Webex App can be easily integrated with Slack which is used for frequent chatting with our colleagues. Once we integrate Slack with Webex App, we can directly call any of our colleague from Slack but the meeting will be done using Webex App. This, in turn, helps in integrating …
Chose Webex App
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not.

Slack is preferred over Webex App, but just barely, and it is only because Slack
Chose Webex App
We really haven't used or evaluated any other products that compare to Webex (formerly Cisco Spark / Webex Teams) so I can't really compare them. We chose Webex Teams because I tried the free one for a while and when they included it with Webex Meetings it was a no brainer! It …
Top Pros
Top Cons
Features
Webex App
Project Management
Comparison of Project Management features of Product A and Product B
Webex App
7.8
566 Ratings
1% below category average
Task Management7.5319 Ratings
Gantt Charts7.8148 Ratings
Scheduling8.5440 Ratings
Workflow Automation7.7212 Ratings
Mobile Access8.7531 Ratings
Search7.7447 Ratings
Visual planning tools6.9238 Ratings
Communication
Comparison of Communication features of Product A and Product B
Webex App
8.8
609 Ratings
9% above category average
Chat8.8599 Ratings
Notifications8.9590 Ratings
Discussions8.9542 Ratings
Surveys8.3294 Ratings
Internal knowledgebase7.9267 Ratings
Integrates with GoToMeeting9.0151 Ratings
Integrates with Gmail and Google Hangouts9.2174 Ratings
Integrates with Outlook9.2382 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Webex App
7.8
523 Ratings
3% below category average
Versioning8.0309 Ratings
Video files7.8450 Ratings
Audio files8.4451 Ratings
Document collaboration7.8424 Ratings
Access control8.5329 Ratings
Advanced security features8.5337 Ratings
Integrates with Google Drive5.2169 Ratings
Device sync8.5308 Ratings
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Webex App
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Stackby
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Score 9.4 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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User Ratings
Webex App
Likelihood to Recommend
8.7
(676 ratings)
Likelihood to Renew
8.9
(30 ratings)
Usability
8.9
(392 ratings)
Availability
7.6
(10 ratings)
Performance
8.5
(10 ratings)
Support Rating
8.0
(395 ratings)
In-Person Training
8.2
(3 ratings)
Online Training
8.5
(6 ratings)
Implementation Rating
6.8
(13 ratings)
Configurability
7.1
(12 ratings)
Ease of integration
8.3
(9 ratings)
Product Scalability
8.4
(9 ratings)
Vendor post-sale
8.6
(8 ratings)
Vendor pre-sale
8.3
(9 ratings)
User Testimonials
Webex App
Likelihood to Recommend
Cisco
I would really recommend Webex App to any of colleague or recommend the company's management to start using Webex App for virtual meeting in their organization as once the Webex App is installed in the system and most probably working professionals have access to high quality internet, it becomes extremely user-friendly and convenient to have a call with any of the team member of the organization.
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Pros
Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
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Cons
Cisco
  • Easier group discussions, as default title is always "General" then the people listed, it can be difficult for some users to visualize who they are talking to if done quickly.
  • The ability to set my status as "available" so people know they can reach out to me, even if I haven't been at my desk for 10 minutes.
  • The ability to send a message based on someone's availability status (i.e. not in a meeting, or not presenting) rather than just time.
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Likelihood to Renew
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Usability
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
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Support Rating
Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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In-Person Training
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Scalability
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
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ScreenShots