Likelihood to Recommend We have a small deployment with a handful of physical hosts and two dozen or so virtual servers. It's been a perfect fit for us to manage all those backups and to restore entire systems from or even pull specific files/folders from a backup as needed if just a few things need changed/rolled back.
Read full review It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
Read full review Pros File-level restore is quick, reliable, and much simpler than other platforms I've used Replication is extremely simple to configure and test Agent setup for user endpoints and subsequent backup storage is incredibly simple Cloud repository configuration is extremely straightforward and well-documented Read full review Easy configuration and setup. Testing of a particular VM or datastore with several VMs is easy. Auto configuration of IPs makes the process even easier. Read full review Cons Support could stand to improve by a bit. The level of support has seemingly lessened over the years I've been using it. It needs to be able to report backup repository statistics better when XFS and ReFS are in use. It could be a little better about cleaning up after itself (old logs, etc.). Read full review It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams. VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed. We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company. We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best. As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware. If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients. Read full review Likelihood to Renew I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
Read full review - easy to set up - easy to protect critical servers in case of disaster
Read full review Usability Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
Read full review VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Read full review Reliability and Availability The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Read full review Performance Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
Read full review Support Rating All support cases were solved in a timely manner and there was no unnecessary communication needed to get the answers that were needed to solve the issue. Also the mail communication after closing support cases id on point without too much nagging for feedback or reviews of the completed support tickets.
Read full review Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Read full review Implementation Rating (I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Read full review Alternatives Considered Veeam is a more enterprise feature rich platform. It offers further flexibility and additional features such as virtual labs to test backups in an isolated protected method. Veeam has also been more reliable when it comes to backup and recovery speeds and has built in integration with many platforms and storage providers.
Read full review Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
Read full review Scalability In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
Read full review Return on Investment Confidence before starting riskier maintenance windows is a large component of what veeam is able to offer for us Some of the segmentation between different backup servers across our data enters causes unnecessary delays or backups that are duplicated unnecessarily Lack of certain storage vendors being natively supported requires hacky workarounds not fit for a production environment Read full review The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster. We've been only running for 4 months and haven't had to use SRM. Read full review ScreenShots Veeam Data Platform Screenshots