SAP Enterprise Asset Management vs. ServiceNow IT Service Management
SAP Enterprise Asset Management vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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SAP EAP | N/A | SAP Enterprise Asset Management (SAP EAM) is an established, enterprise-level asset management solution from SAP for managing physical assets of various kinds (e.g. IT hardware, plant equipment, etc.). | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Enterprise Asset Management | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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SAP Enterprise Asset Management | ServiceNow IT Service Management | |
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Small Businesses | ConnectWise RMM Score 7.7 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Enterprise Asset Management | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
SAP Enterprise Asset Management | ServiceNow IT Service Management | |
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Likelihood to Recommend | SAP No answers on this topic | ServiceNow |
Pros | SAP No answers on this topic | ServiceNow |
Cons | SAP No answers on this topic | ServiceNow |
Likelihood to Renew | SAP No answers on this topic | ServiceNow |
Usability | SAP No answers on this topic | ServiceNow |
Reliability and Availability | SAP No answers on this topic | ServiceNow |
Performance | SAP No answers on this topic | ServiceNow |
Support Rating | SAP No answers on this topic | ServiceNow |
Online Training | SAP No answers on this topic | ServiceNow |
Implementation Rating | SAP No answers on this topic | ServiceNow |
Alternatives Considered | SAP No answers on this topic | ServiceNow |
Scalability | SAP No answers on this topic | ServiceNow |
Return on Investment | SAP No answers on this topic | ServiceNow |
ScreenShots |