Remote.com vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote.com
Score 10.0 out of 10
Small Businesses (1-50 employees)
Remote.com enables companies of all sizes to employ global teams. Remote takes care of international payroll, benefits, taxes, and compliance. Remote owns local legal entities in covered countries and a proprietary network of in-country payroll providers, accountants, labor law attorneys and HR specialists. The vendor states no intermediaries means more transparency, flexibility, speed, and cost efficiency for customers.
$29
per month per contractor
ServiceTitan
Score 8.2 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
Remote.comServiceTitan
Editions & Modules
CONTRACTORS & FREELANCERS
$29
per month per contractor
GLOBAL EMPLOYMENT
$299
per employee per month
PAYROLL AND BENEFITS
Get a quote
per employee per month
GLOBAL EMPLOYMENT PLUS
Get a quote
per employee per month
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
Remote.comServiceTitan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsSpecial pricing for Startups: Take half off global employment solution costs on the first employee for one full year, or get 12 months for the price of 10 on all other employees during your first year, and get free contractor onboarding. Manage and pay global contractors at no cost, beyond payment processing fees. Bulk pricing also available on request.—
More Pricing Information
Best Alternatives
Remote.comServiceTitan
Small Businesses
Rippling
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Score 8.9 out of 10
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Kickserv
Score 9.3 out of 10
Medium-sized Companies
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Score 8.9 out of 10
Jotform
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Score 8.7 out of 10
Enterprises

No answers on this topic

ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.7 out of 10
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User Ratings
Remote.comServiceTitan
Likelihood to Recommend
9.5
(2 ratings)
8.0
(13 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Remote.comServiceTitan
Likelihood to Recommend
Remote Technology, Inc
If you have a company that is hiring employees globally, remote does a great job and helps you with ease. If you are being employed by an international company, you can suggest remote for them, it will really help you and still give you all the benefits of legal worker rights.
Read full review
ServiceTitan
ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
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Pros
Remote Technology, Inc
  • Legal remote worker contracting
  • Payroll
  • Workers benefit
  • Global Employement
  • Contract Management
  • Onboarding dashboard
Read full review
ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
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Cons
Remote Technology, Inc
No answers on this topic
ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
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Usability
Remote Technology, Inc
No answers on this topic
ServiceTitan
I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
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Alternatives Considered
Remote Technology, Inc
No answers on this topic
ServiceTitan
I haven't done product comparisons. ServiceTitan just had so many features we found helpful. From sales and job scheduling, to technician dispatching, to inventory tracking, to reporting and dashboards, to time cards, there was a lot that we were able to upgrade to with ServiceTitan. I think the company is growing and heading in a good direction.
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Return on Investment
Remote Technology, Inc
  • Ease to contract international workers
Read full review
ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
Read full review
ScreenShots

Remote.com Screenshots

Screenshot of Remote payment methodsScreenshot of Team dashboardScreenshot of Set up your accountScreenshot of Manager dashboardScreenshot of Billing

ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board