AppRiver from OpenText (formerly from Zix from 2019, which was acquired by OpenText), is a hosted messaging gateway and security platform featuring anti-spam and email encryption / data loss capability.
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AppRiver from OpenText
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AppRiver from OpenText
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AppRiver from OpenText
Considered Both Products
AppRiver from OpenText
Verified User
Executive
Chose AppRiver from OpenText
At the time, Rackspace was too expensive, and Microsoft only sold to partners. AppRiver was reasonable and easy to work with. Now AppRiver from Zix, will only host our clients: They will not handle any support for our customers, as they use to.
Verified User
Executive
Chose AppRiver from OpenText
We evaluated Rackspace but found their partner program to be less attractive. Clunky and smaller margins.
From AppRiver to Office 365, the support crew was exceptionally detailed and helpful. For new users, distribution groups, members on lists, and adding supplementary email addresses to current profiles for my teams, they led me through the process.
AppRiver takes Microsoft 365 and simplifies the billing, provisioning, and support, to the point that we no longer have to deal with Microsoft directly, are able to simply focus on the product, rather than all the settings, setup, and all the other headaches typically …
We evaluated several other vendors that I won't mention by name but found their partner program to be less attractive. If you are already using Office 365, give AppRiver a try. I think you will be pleased.
Sherweb: looked at them, but after talking and researching what other users were saying, we decided to use AppRiver. AppRiver's tech support wins out every time.
AppRiver's securetide spam filter is good, but I will say, it's the one product we moved away from. We switched to ProofPoint for email threat protection, and ProofPoint's quarantine notice and some other advanced features, at the time of our switch, were clear improvements …
We have been using AppRiver since our company inception and have not had any reason to look elsewhere or consider other options. We continue to be pleased with AppRiver.
Many clients use GoDaddy for their email hosting. If you want to see a night and day difference in support, AppRiver is the way to go. I hate waiting on hold with GoDaddy, transferring through their automated menus, finding clients trapped in year-long commitments for email …
At the time, 5 years ago, we switched from Intermedia to Appriver based on price and portal features. AppRiver had better pricing, did support themselves, and integrated Office 365 into their own customer portal for easy management. They were the only ones at the time. I cannot …
There was one other company that I evaluated in the area but clearly made my decision based on a recommendation from someone that was also an AppRiver customer.
In the past, we have just gone directly through Microsoft. This was generally easy, and the support Techs knowledgeable, but could take an hour to get to a tech and the tech was often difficult to understand. Microsoft is trying to discourage going directly through them now, …
Initially we were using Microsoft Office 365 for licensing, an on-premise Exchange server for e-mail, and The E-mail Laundry for spam filtering. After months of unsuccessful attempts to migrate our e-mail to Office 365, AppRiver was the only solution that successfully …
We used Postini as our email filtering for a couple of years until it was purchased by Google. We continued on with Google because we didn't want to have the pain of migrating to another platform. But, we research and decided on AppRiver. The migration over was very simple and …
As Trend Micros WFBS is a whole suite I don't expect it to have the same capabilities and or performance as a dedicated service. Scanning times are greatly reduced using a cloud-based service as I don't have to provide CPU and Ram to a VM to sit scanning emails or relegate my …