NinjaOne vs. SMART Service Desk
NinjaOne vs. SMART Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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NinjaOne | N/A | NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation. | N/A | |
SMART Service Desk | N/A | SMART Service Desk is an ITSM solution from the company of that name headquartered in Arizona. | N/A |
NinjaOne | SMART Service Desk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | — | ||||||||||||||
More Pricing Information |
NinjaOne | SMART Service Desk | |
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Top Pros |
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Top Cons |
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Monitoring Tasks |
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Management Tasks |
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NinjaOne | SMART Service Desk | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | LogMeIn Central by GoTo Score 8.8 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NinjaOne | SMART Service Desk | |
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Likelihood to Recommend | 9.4 (39 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (5 ratings) | - (0 ratings) |
NinjaOne | SMART Service Desk | |
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Likelihood to Recommend | NinjaOne | SMART Service Desk No answers on this topic |
Pros | NinjaOne | SMART Service Desk No answers on this topic |
Cons | NinjaOne | SMART Service Desk No answers on this topic |
Likelihood to Renew | NinjaOne | SMART Service Desk No answers on this topic |
Usability | NinjaOne | SMART Service Desk No answers on this topic |
Support Rating | NinjaOne | SMART Service Desk No answers on this topic |
Alternatives Considered | NinjaOne | SMART Service Desk No answers on this topic |
Return on Investment | NinjaOne | SMART Service Desk No answers on this topic |
ScreenShots | NinjaOne Screenshots |