Likelihood to Recommend Miro is well suited in a company or organization where teams work on a particular project, and some members are away. It brings them together, and they collaborate on the project. It is also suitable when teams need to communicate in an organization.
Read full review Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
Read full review Pros can attach photos , videos from internet, audios from your Google Drive, emojis, stickers, images from Miro's tools you can highlight, draw, erase your drawing, create any shapes and any size you want you can zoom in and out endlessly (at least it looks like that) you can copy-paste PDF, images, photos and pictures Read full review Sending a single message to multiple users and multiple groups at once. Any participant of the group call can add more participants to the ongoing group call. Search filters help you find groups, text files, images, videos, and more in just one go. It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc. Read full review Cons With so many boards, the browsing experience is sometimes tricky. Clearer management of board permissions would help. Some things like connection arrows connecting to the bounding box of the sticky, rather than the sticky itself, can irritate a designer like me! Read full review To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved. Read full review Likelihood to Renew There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review Usability It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
Read full review Reliability and Availability I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review Performance I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review Support Rating The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
Read full review Online Training There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Read full review Implementation Rating There was not enough training for users to understand all the key features. The rollout was very high-level, but when users are expected to start adopting it, you have to ensure they are given the proper tools to do so. Miro is a great tool, and proper training is key to adoption.
Read full review Alternatives Considered Miro is visually appealing, very inviting, and easy to use for the most part. It has all the drawing tools to connect shapes, create aligned diagrams, change colors, establish a layout, and color them. You can quickly change font sizes. In our meetings, teammates are very willing to follow along on Miro.
Read full review The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
Read full review Scalability Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review Return on Investment Good visualization - no need for a separate meeting. Prior to covid, we held meetings on physical boards. The meeting was slower: developers type faster than they write. Separately, everything was photographed. Most importantly, these digitized results were hard to read because of poor handwriting. Information is not lost. Lost meeting results - lost time. Read full review Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it. Read full review ScreenShots Troop Messenger Screenshots