LogMeIn Central by GoTo vs. TeamViewer

LogMeIn Central by GoTo

TeamViewer

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogMeIn Central by GoTo	Score 6.7 out of 10	N/A	Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.	$80 per month
TeamViewer	Score 8.4 out of 10	N/A	TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.	$299 per year

Pricing

LogMeIn Central by GoTo

TeamViewer

Editions & Modules

LogMeIn Central: $80
per month (minimum 25 computers)

Remote Access: $24.90
per month (billed annually) 1 Licensed User
Business: $50.90
per month (billed annually) 1 Licensed User
Premium: $102.90
per month (billed annually) 15 Licensed Users
Corporate: $206.90
per month (billed annually) 30 Licensed Users

Offerings

Pricing Offerings
LogMeIn Central by GoTo	TeamViewer
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Pricing Info

Community Pulse
	LogMeIn Central by GoTo	TeamViewer
Considered Both Products	LogMeIn Central by GoTo Justin Dannenberg Director of IT Chose LogMeIn Central by GoTo Although I like TeamViewer as well, it is a pain in the backside to install. LogMeIn has them beat hands down when it comes to ease of installation. Incentivized Helpful? Rich Platt Executive Desktop Support Chose LogMeIn Central by GoTo Dameware is a very good product and fantastic with server environments but personally doesn't come close to LogMeIn when talking about assisting users who are on different LANs all around the world. TeamViewer has a good product but prefer Logmein's dashboard and ease of use. Incentivized Helpful? Ricky Jordan Senior Computer Systems Admin Chose LogMeIn Central by GoTo TeamViewer is junk. TeamViewer is a free product trying to find its way into the enterprise world. GoToMyPC is slow and LogMeIn just bought them out. GoToMeeting works great for sessions but doesn't provide the central side of things and is a different type of product Incentivized Helpful? MG Matthew Grodsky Director of IT Chose LogMeIn Central by GoTo Logmein Central combined the abilities of all of these other services into one complete, intuitive user interface. Remote Desktop Services allowed me to remote into other computers, but users could not see what I was doing and behind the scenes, management was difficult to … Incentivized Helpful? MP Mike Perham Information Technology Manager Chose LogMeIn Central by GoTo Kaseya was too complicated and not user friendly, basically for enterprise corporations. TeamViewer I'd have to say had an excellent user interface but had a bad inventory report in excel (not nearly as organized as LogMeIn) LogMeIn topped off everything, by making all the … Incentivized Helpful? Vin Campbell IT Director Chose LogMeIn Central by GoTo The three I've mentioned I am familiar with, along with many others. They all do the same basic thing—allow remote access of endpoints. LogMeIn Central specifically provides the most intuitive management portal out of these - that would be the greatest benefit. The level of … Incentivized Helpful? JASON WORKMAN IT Director Chose LogMeIn Central by GoTo I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky. Incentivized Helpful? Verified User Administrator Chose LogMeIn Central by GoTo Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features. Incentivized Helpful? PH Paul Hutchinson Technical Specialist Chose LogMeIn Central by GoTo LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management. LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security. Incentivized Helpful? Verified User Engineer Chose LogMeIn Central by GoTo LogMeIn Central by GoTo generally outperforms TeamViewer and ConnectWise ScreenConnect in several key areas. While both alternatives have their merits, they come with drawbacks such as higher costs and performance issues over slow connections. A significant differentiator for … Incentivized Helpful? Verified User Employee Chose LogMeIn Central by GoTo LogMeIn Central by GoTo for connecting remotely to PCs and servers stacks up really well. I find it more reliable and secure. Incentivized Helpful? MC Mike Carruthers IT Director Chose LogMeIn Central by GoTo LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access. Its remote control is much better than Splashtop in that … Incentivized Helpful? John Besedic Owner Chose LogMeIn Central by GoTo The closets of the above mentioned would be screenconnect and we do have some clients that use it. screenconnect is a little cheaper for the client to use compared the LogMeIn Central by GoTo but the overall ease of use is better the LogMeIn Central by GoTo. AnyDesk, RemotePC … Incentivized Helpful? Verified User Engineer Chose LogMeIn Central by GoTo Ease of use. Incentivized Helpful? Verified User Director Chose LogMeIn Central by GoTo Essentially, it comes down to cost. Central has a higher-pricing point than other tools. Incentivized Helpful? Verified User Analyst Chose LogMeIn Central by GoTo In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's … Helpful? Verified User Technician Chose LogMeIn Central by GoTo LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is … Incentivized Helpful? SK Shahed Kaleem Associate Project Manager Chose LogMeIn Central by GoTo As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine … Incentivized Helpful? Lucy Daniell Senior Business Analyst Chose LogMeIn Central by GoTo The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very … Helpful? AS Al Schleicher President Chose LogMeIn Central by GoTo We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms. Incentivized Helpful? Verified User Director Chose LogMeIn Central by GoTo I find the quality of the screen display better in LogMeIn, and I prefer the LogMeIn Dashboard when used in a Browser. Incentivized Helpful? Verified User Director Chose LogMeIn Central by GoTo I’ve used many different kinds of remote software. There are cheaper ones out there that do the same thing but not many do it as well and for as long as LogMeIn has. I highly recommend them. Also, I rarely if ever give 10s so take the 9s as very high marks! Incentivized Helpful? Verified User Director Chose LogMeIn Central by GoTo I like LogMeIn the best over the others. My only complaint is that the price has increased considerably over the last few years. Incentivized Helpful?	TeamViewer Verified User Team Lead Chose TeamViewer Seems more secure and cost-efficient experience, which is why our company chose to work with TeamViewer instead. Incentivized Helpful? John Demar President and Principal Consultant Chose TeamViewer For our purposes, each is roughly equivalent in features and usability. I do actually use all three of them and have used TeamViewer primarily when jointly supporting clients with other contractors. Incentivized Helpful? Chrichtian Neal IT Consultant Chose TeamViewer I was being provided support. I haven't used LogMeIn in the technical capacity of TeamViewer. Incentivized Helpful? Ayrton Carvalho MBA Business Management Chose TeamViewer On the feature-rich front, from among all the remote tools that I've used, whether LogMeIn or VNC, TeamViewer has features as well as a very pleasing interface. Since IT support procedures for file sharing, screen transfer, and controlling remote gadgets are now made so much … Incentivized Helpful? Libia Beltrán Business Analyst Chose TeamViewer Before TeamViewer, our team tried out Microsoft Teams, and LogMeIn as tools for collaborating. While they both did well in their own individual right, TeamViewer managed to earn praise by showcasing some robust remote access and collaboration features. Incentivized Helpful? CG Christian Gross Senior Manager, Information Technology Chose TeamViewer TeamViewer was preferred by the technicians and myself for ease of deployment, cost and minimal resources used. Incentivized Helpful? Verified User Project Manager Chose TeamViewer We tried the products by LogMeIn in the beginning and they were too cumbersome and slow compared to TeamViewer. We needed something straight forward, centralized and that we could do from anywhere in the world and the ease of use of TeamViewer helped achieve all of this. Incentivized Helpful? Brendon Brown eComerce Director Chose TeamViewer Ease of use. Speed of deployment. Incentivized Helpful? Carlos Delgado Barcia Technical Support Specialist Chose TeamViewer Lower in price, since i've been using Teamviewer for so many years, I feel comfortable with configuration, and I trust the platform. Also, file transfers are safer and connections are more stable. Incentivized Helpful? MC Mike Carruthers IT Director Chose TeamViewer TeamViewer is more simplified and works great for digital signage and for single use remote tech support for users who are not physically available to bring in their devices. LogMeIn is great for centrally managed network of computers on a more frequent basis. Both have similar … Incentivized Helpful? Mauro Biefeni Head of Information Technology Chose TeamViewer TeamViewer works really well and is easy to use when all versions are in sync. So our choice for overall ease of use would be TeamViewer but due to version issues and pricing issues, it is not our primary remote support platform. Should they improve the versioning issues and … Incentivized Helpful? Kevin O'Grady Owner Chose TeamViewer We used LogMeIn years ago and found their progress in keeping pace with technology was not as good as with TeamViewer. We used both products for a while so we could ascertain which was best, and TeamViewer came out a clear winner. Security was also a big consideration of ours … Incentivized Helpful? Verified User Employee Chose TeamViewer TeamViewer is simple but it also doesn't come with all the security that paid for services have to offer. We tend to use it for smaller projects and for our personal use. I have enjoyed ScreenConnect for its easy to use interface and the ability to copy/transfer files. I … Incentivized Helpful? Troy Alcorn Owner/Operator Chose TeamViewer Teamviewer does everything the others do, if not more, but the cost was much better at the time of our purchase. I don't know what the price difference is currently. Incentivized Helpful? Verified User Technician Chose TeamViewer TeamViewer was a far better value and in our testing actually performed better generally, especially when it came to live sound transfer and just overall mouse responsiveness and screen quality. It also has a bunch of other features that we'd have to otherwise pay for … Incentivized Helpful? Verified User Director Chose TeamViewer All platforms and products are similar and each have their strengths and weaknesses so it is hard to generalize given that everyone's needs are different, but TeamViewer has proven to us to be not only versatile, easy to deploy and have a small foot print but also very secure … Incentivized Helpful? AP Aaron Pinsker Owner Chose TeamViewer There are numerous remote access systems and software out there. For personal use, TeamViewer is an ideal option, as it is easy, powerful, and secure. Even with the high cost of business use, TeamViewer is still a great system, that is easier to use and more feature rich than … Incentivized Helpful? Derek Schroeder Service Manager Chose TeamViewer LogMeIn Central remains the go-to product for remote desktop. Splashtop is on the same level as TeamViewer. GoToMyPC is more of a temporary, attended remote support application. VNC Connect is very basic, but also stable and feature-rich. Incentivized Helpful? Lisandro Fernigrini Independent Software Consultant Chose TeamViewer Since I access several customers and environments, I wanted an easy-to-install/use solution. Team Viewer provides desktop sharing, remote access, and file transfer in a single solution and most of my customers have already used it either personally or in a previous business, so … Incentivized Helpful? Diego Fernando Martínez Ayala Member of Technical staff Chose TeamViewer The speed connection of TeamViewer is only comparable with Windows Remote Desktop Connection, but we can only use RDC with fixed IPs, also it is the most consistent tool for wake-on-LAN tasks. Incentivized Helpful? Andrew Shannon Senior System Administrator Chose TeamViewer Teamviewer is the easiest solution when needing to talk a user through helping an IT professional get remote access to their computers. Most other programs have many more steps and complicated passwords that need to be shared before you can log in and help someone remotely. … Incentivized Helpful? JR Jackie Ramos Associate Director of Telecom & PC Support Chose TeamViewer I've used all three above for many years. I switched over to TeamViewer for a couple of reasons. 1. Cost 2. Support 3. Product changes. TeamViewer offers nearly all what the three products above do all in one price. Incentivized Helpful? Verified User Administrator Chose TeamViewer It much faster interfaces and didn't seem as intrusive on machines. The ability to see assets in a list and remote in has really helped. It ensures we don't necessarily have to keep a separate list to reference. That ability is also helpful to quickly see which machines are … Incentivized Helpful? Florence Birgen IT Manager Chose TeamViewer TeamViewer is more popular with our staff and clients. Whenever we want to connect using a different solution, we keep going back to TeamViewer because it’s what they are used to. TeamViewer also has more advanced features, which are specific to everything we would like to … Incentivized Helpful? Tanner Campbell Principle and Narrator Chose TeamViewer Frankly, TeamViewer does not stack up against these other options, it competes with them to some degree but is, in my opinion, the least of the four. Where it does excel is in its advanced feature set - in that it has many features available - even though those features are … Incentivized Helpful?

Features

LogMeIn Central by GoTo

TeamViewer

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	LogMeIn Central by GoTo 8.7 96 Ratings 9% above category average	TeamViewer 8.5 504 Ratings 2% above category average
Screen sharing	9.888 Ratings	00 Ratings
File transfer	9.193 Ratings	8.7473 Ratings
Instant message	9.363 Ratings	8.4436 Ratings
Secure remote access with Smart Card authentication	9.014 Ratings	00 Ratings
Access to sleeping/powered-off computers	6.866 Ratings	7.8332 Ratings
Over-the-Internet remote session	9.894 Ratings	00 Ratings
Initiate remote control from mobile	8.178 Ratings	00 Ratings
Remote management of servers & workstations	9.186 Ratings	00 Ratings
Remote Active Directory® management	8.934 Ratings	00 Ratings
Centralized management dashboard	8.483 Ratings	00 Ratings
Session record	8.146 Ratings	8.4339 Ratings
Annotations	8.835 Ratings	8.7107 Ratings
Monitoring and Alerts	8.458 Ratings	00 Ratings
Multi-platform remote control	8.163 Ratings	00 Ratings

Security

Comparison of Security features of Product A and Product B
	LogMeIn Central by GoTo - Ratings	TeamViewer 8.7 22 Ratings 9% above category average
Role-based user permissions	00 Ratings	8.722 Ratings

Platform & Infrastructure

Comparison of Platform & Infrastructure features of Product A and Product B
	LogMeIn Central by GoTo - Ratings	TeamViewer 8.4 17 Ratings 13% above category average
Third-party software integrations	00 Ratings	8.417 Ratings

Remote Access

Comparison of Remote Access features of Product A and Product B
	LogMeIn Central by GoTo - Ratings	TeamViewer 9.0 27 Ratings 15% above category average
Attended device access	00 Ratings	9.527 Ratings
Unattended device access	00 Ratings	8.926 Ratings
Mobile device access	00 Ratings	8.125 Ratings
Virtual device access	00 Ratings	9.324 Ratings
Multiple-display support	00 Ratings	9.125 Ratings
Multiple concurrent sessions	00 Ratings	9.122 Ratings

Best Alternatives
	LogMeIn Central by GoTo	TeamViewer
Small Businesses	Getscreen.me Score 9.6 out of 10	Getscreen.me Score 9.6 out of 10
Medium-sized Companies	Remote Desktop Manager Score 9.5 out of 10	Action1 Score 9.4 out of 10
Enterprises	Remote Desktop Manager Score 9.5 out of 10	Remote Desktop Manager Score 9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	LogMeIn Central by GoTo	TeamViewer
Likelihood to Recommend	8.5 (96 ratings)	8.6 (559 ratings)
Likelihood to Renew	9.0 (4 ratings)	10.0 (64 ratings)
Usability	9.7 (84 ratings)	9.2 (57 ratings)
Availability	9.8 (82 ratings)	9.1 (5 ratings)
Performance	- (0 ratings)	9.1 (5 ratings)
Support Rating	9.0 (5 ratings)	9.7 (50 ratings)
In-Person Training	- (0 ratings)	9.1 (2 ratings)
Online Training	- (0 ratings)	9.1 (4 ratings)
Implementation Rating	9.0 (3 ratings)	8.8 (119 ratings)
Configurability	- (0 ratings)	9.1 (4 ratings)
Ease of integration	- (0 ratings)	9.1 (5 ratings)
Product Scalability	- (0 ratings)	9.1 (5 ratings)
Vendor post-sale	- (0 ratings)	8.6 (5 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (5 ratings)

User Testimonials
	LogMeIn Central by GoTo	TeamViewer
Likelihood to Recommend	GoTo (formerly LogMeIn) LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof). Incentivized Nathan Clark Owner Read full review	TeamViewer If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time. Incentivized Utkarsh Gaur Therapy Manager Read full review
Pros	GoTo (formerly LogMeIn) IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features. It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong. It expands to meet the demands of expanding companies and can handle a higher volume of devices. Incentivized Rohan Kumar Software Engineer Read full review	TeamViewer Quick support is an nice feature to make it easy for the end user to download and use Easy to connect using numbers The connection is always good when connected to an end user The tool is easy to use, the buttons are easy to understand what the use for it is Incentivized Sander de Beus IT Service Coördinator Read full review
Cons	GoTo (formerly LogMeIn) It could pull up the user's login in addition to the hostname Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer Verified User Anonymous Read full review	TeamViewer The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update. Pricing tier for small teams can be improved. Live subtitles for audio from remote device can be implemented. Incentivized AR Akshat Rana Technical Support Read full review
Likelihood to Renew	GoTo (formerly LogMeIn) What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better Incentivized Chris Barton Owner Read full review	TeamViewer We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help. Incentivized Yvonne Graber President, Owner Read full review
Usability	GoTo (formerly LogMeIn) It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device. Incentivized Verified User Anonymous Read full review	TeamViewer TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more. Incentivized CA CSM AG, Robert Schürch CEO Read full review
Reliability and Availability	GoTo (formerly LogMeIn) During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver. Incentivized RP Rohit Patel IT Manager Read full review	TeamViewer Always available if setup correctly. Incentivized JR Jackie Ramos Associate Director of Telecom & PC Support Read full review
Performance	GoTo (formerly LogMeIn) No answers on this topic	TeamViewer The application is built on VNC which is a very stable technology. Mike Robinson Internet Director / UNIX Administrator Read full review
Support Rating	GoTo (formerly LogMeIn) Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product. Incentivized Verified User Anonymous Read full review	TeamViewer the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly. Incentivized Andrew Shannon Senior System Administrator Read full review
In-Person Training	GoTo (formerly LogMeIn) No answers on this topic	TeamViewer As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage. Incentivized CA CSM AG, Robert Schürch CEO Read full review
Online Training	GoTo (formerly LogMeIn) No answers on this topic	TeamViewer I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral. Jordan Paquette IT Support Technician Read full review
Implementation Rating	GoTo (formerly LogMeIn) I was not involved in the implementation of the product. Incentivized Verified User Anonymous Read full review	TeamViewer We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data. AB Abdul Basith Head of Cloud Services Read full review
Alternatives Considered	GoTo (formerly LogMeIn) LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on. Incentivized Verified User Anonymous Read full review	TeamViewer AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work. Incentivized Juan Lopez Software Engineer Read full review
Scalability	GoTo (formerly LogMeIn) No answers on this topic	TeamViewer Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop Incentivized JR Jackie Ramos Associate Director of Telecom & PC Support Read full review
Return on Investment	GoTo (formerly LogMeIn) Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly. Its compliant with many security policies. Hence boost security for our clients and end users. The downtime was very low, hence making it more reliable and top-notch. Lucy Daniell Senior Business Analyst Read full review	TeamViewer Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice. The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate. On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands. We can work from home or support our service technicians on the field any place, any time. Incentivized WR Wes Readhead Senior systems analyst Read full review
ScreenShots		TeamViewer Screenshots