Overview
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…
Powerful - Essential IT Tool
Great at direct Remote Access to specific machines, but is not a "true" RMM solution
LogMeIn Central review
GoTo Enhances LogMeIn Central for Remote Access and Control
Reliable Remote Access Software with LogMeIn Central by GoTo - Fast and Secure
LogMeIn Central by GoTo Reliable Easy to Use Remote Access Application
The one stop remote support platform that makes tech support a breeze
Save time and headaches GoTo Central!
LogMeIn Central Review
A solid solution
Reasonably priced unattended remote access software with simple setup
Does LogMeIn Central Live Up to the Hype - YES it Does!!
Central must have for all your buisness needs
Central for Medium-Large Businesses.
Awards
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Popular Features
- Screen sharing (87)9.696%
- Over-the-Internet remote session (92)9.696%
- File transfer (91)9.393%
- Remote management of servers & workstations (84)8.282%
Reviewer Pros & Cons
Pricing
LogMeIn Central
$80
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $80 per month
Features
Remote Administration
Remote administration software is used to control a computer from a remote location.
- 9.6Screen sharing(87) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
- 9.3File transfer(91) Ratings
Securely exchange files with remote computer without having to use email or FTP.
- 8.7Instant message(62) Ratings
Ability for administrator to communicate via instant message with remote user.
- 9.3Secure remote access with Smart Card authentication(14) Ratings
Establish secure remote connection via Smart Card authentication and Smart Card logon.
- 6.7Access to sleeping/powered-off computers(66) Ratings
Remote access and troubleshooting of out-of-band computers.
- 9.6Over-the-Internet remote session(92) Ratings
Establish secure remote connection with computers outside the network firewall.
- 8.6Initiate remote control from mobile(76) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
- 8.2Remote management of servers & workstations(84) Ratings
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
- 8.5Remote Active Directory® management(34) Ratings
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
- 8.1Centralized management dashboard(80) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
- 9.1Session record(45) Ratings
Ability to record session for training purposes.
- 8Annotations(33) Ratings
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
- 9Monitoring and Alerts(55) Ratings
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
- 8Multi-platform remote control(60) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogMeIn Central by GoTo?
LogMeIn Central by GoTo Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
LogMeIn Central by GoTo Video
LogMeIn Central by GoTo Competitors
LogMeIn Central by GoTo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
LogMeIn Central by GoTo Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(162)Attribute Ratings
Reviews
(1-25 of 94)Navigating the Remote Landscape with LogMeIn Central
- Reliable Remote Access: LogMeIn Central is fantastic when it comes to providing secure and reliable remote access to our systems.
- User-Friendly Interface: Despite the complexity of the tasks it handles, LogMeIn Central is a user-friendly interface. Navigating through the platform is intuitive, which is crucial for experienced users and those new to remote access and IT management tools.
- Collaboration and File Transfer: The collaboration features and file transfer capabilities within LogMeIn Central simplify teamwork.
- Resource Usage: Some users might find that certain remote access tools can be resource-intensive, impacting system performance.
- Enhanced Collaboration Features: Depending on the organization's needs, users might desire additional collaboration features within the platform, such as improved file sharing, real-time chat, or collaborative troubleshooting tools.
- User Interface Enhancement: Some users found the interface slightly complex.
2. Less Appropriate Scenario: Operating in areas with limited internet bandwidth. LogMeIn Central relies on a stable internet connection for efficient remote access. I had experiences where I was unable to resolve issues because of low bandwidth environment.
Powerful - Essential IT Tool
- Remote computer control
- file transfer
- remote chat with end users
- Printer sharing is confusing and troublesome when trying to troubleshoot a printer issue on the end user side
- Occasional lag on the remote computer control can cause frustrations
Great at direct Remote Access to specific machines, but is not a "true" RMM solution
- Remote access
- Quick insight into uptime of particular machine
- Software-based VPN into client network
- It's not a true RMM and is missing some key functionality in that realm while it claims to be one
- Compared to a true RMM, it's too costly to deploy across an entire organization
LogMeIn Central review
- Remote control
- Remote restart
- File transfer
- Looking over a user’s shoulder to troubleshoot
- Lower cost plans
- A better interface from Chromebooks
- The ability to fully control more types of devices
GoTo Enhances LogMeIn Central for Remote Access and Control
- IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
- It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
- It expands to meet the demands of expanding companies and can handle a higher volume of devices.
- Little expensive
- Some Compatibility Issues.
- Occasionally has problems changing users on a remote system.
- Remote Login to a device anywhere in the world
- Automate various tasks
- Patch Management
- Pricing can be expensive
- Customer Support - Can be timely waiting for support personnel on a software issue
- Printing issues with various reports can sometime be fluky, then suddenly they clear up
- Web based client easy to use
- Extremely reliable
- Great support
- Easy setup
- Needs a little tweaking to install on a Windows 11 computer
- Graphics on LogMeIn Central by GoTo client could be clearer
- Can be frustrating on an unstable connection
- Organize computer into groups
- Remote management and inventory
- Trouble shooting issues
- send and receive files
- Cost
- speed
- screen resolution sometimes is an issue especially with smaller notebook screen size
- Audio is sometimes and issue where the audio is not in sync.
Save time and headaches GoTo Central!
- Automation of patches
- Monitoring
- Management of Kiosks
- GUI can feel cluttered
- Faster alerts
- Easier monitoring with large numbers
LogMeIn Central Review
- Ease of use.
- Easy to deploy & access.
- Can assign individual users access.
- Yearly price increases.
A solid solution
- Ease of deployment
- Cost
- Features
- Better dual monitor support
- Improved end-user UX
- Well suited for resale and ad hoc support.
- Less well suited for a primary remote management tool.
- unattended remote access
- simple login
- simple file transfer
- reasonably priced
- sometimes after an update, the unattended access stops working on Macs, and user intervention is required, which is sometimes very difficult to walk a user through allowing 3 or 4 different processes from Mac settings
- other than that, no negatives, as far as my usage
Does LogMeIn Central Live Up to the Hype - YES it Does!!
- Access to Virtual Machines inside network
- Ability to turn the PC back on
- Black out screen on PC you're remoting into for privacy
- Gives me, as the admin, the ability to see who is logged in and I am able to remotely connect to machines as needed for support
- Audio issues for remote pc to your pc on central (works on pro)
- I've had some issues with remoting from PC to Mac in the past
- Would like to see an invisible connection to a PC within LMI as an admin to monitor outside contractors usage.
Central must have for all your buisness needs
- User friendly very easy to use.
- Great back up.
- Great value for your $$.
- Easy to navigate.
- Nothing I can see.
- Again nothing I can see.
- Super easy no issues.
Central for Medium-Large Businesses.
- Bulk/Mass Implementation.
- Remote support for users.
- Broad Application/File Distribution.
- Latency Issues.
- Interface can be challenging to navigate.
- Can be unstable at times.
LogMeIn Central - a good tool for your company
- Fast remote access, no delay and no problem with computers with two or more screens
- You can draw on the user's screen, lock the keyboard and mouse, and all of it is software that has logs for auditing
- Central, also provides silent installation and helps with scripting for GPO enforcement which is a plus when working with multiple users
- Lists all the computers in your domain that have the tool installed, just click on the desired computer to connect
- Can remotely access the computer without the user noticing (hidden)
- It could pull up the user's login in addition to the hostname
- Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
- Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
Not recommended scenario: Companies that have computers outside their domain, especially when you provide support for other companies or on personal computers, in that case Rescue is recommended.
LogMeIn: The best a (remote) LAN can get!
- real time monitoring of devices up-status
- The speed of the software
- Interface is very clean and easy to navigate
- Initial setup is very simple
- Pricing structure is a bit confusing - there are various add-ons that can seriously increase your cost
- More integrations with software such as Antivirus vendors would be nice
- No Chromebook client at all, and isn't as good with Mac's either
- You can only have 1 technician on a PC at a time
Central Review
- Remote Access on computers
- Execute powershell commands remotely
- Software deployment
- Some agent remote deployment tool, without having to apply via GPO and wait for the user to restart the computer. For example I scan an IP range, enter an administrator login and password and the agent installation is done
Log Me In Central
- File Transfer
- Remote Control
- Multiple Remote Connections
- Web interface could use some improvement
- Remote print
- smoothness of remote control could be improved
Hassle Free Remote Tool - Central is a best Platform
- Excellent Remote Tool
- End to End Managing the asset history/Inventory
- Help in Bulk Installation/Uninstallation and pushing scheduled patches/updates
- Complex in using scripts to automate few things like poweroff etc
- If any system is in Shutdown mode, it will not show correctly colour whether it is in live or in shutdown state. We have to manually check by getting inside.
- When we roll few security rules/policies/permissions, it says it was applied but when we check if wasn't the case. We need to do multiple times and cross check whether it is applied
Remote connection is stable and fast.
- Ability to use the core function without having to go through rigorous training since the tool is easy to grasp.
- Remote control for troubleshooting IT support staff along with remote deployment options.
- Easy user management with intuitive UI arrangements for effective and easy control permission and computer grouping.
- Stay connected despite the location or time to clients servers. Enables us to correct discrepancies and make changes easily.
- It is not compatible with Android, tablets and iPads.
- Not allowed to have multiple log ins for technical support into clients servers at a go.
Central is a integral part of our helpdesk tools
- Remote access to systems
- transfer files between host and client
- remote access to system resources
- remote shutdown and restart
- patch management
- security / av
- reporting and monitoring
If you are looking for a helpdesk support tool that will manage windows patches and an ok security solution, then this would be for you.
Great Remote Capabilities
- Easily connects
- Assists with installation and training remotely
- Allows us to troubleshoot issues that are out of our scope of expertise
- Is easy to navigate
- Messy display on main screen
- Stealth mode is a little unnerving with privacy (which I understand is necessary for opsec)
- A bit pricey for smaller companies
Centralized Remote Control and Much Much More!
- Simple remote access from almost every device
- Provisioning
- Security
- Remote printing
- It really does exactly what we need!
Easy remote connection service
- Quick connection
- Secure connection
- Activity status
- Network health
- PC health and updates
- Pricing structure for small business
- Individual pricing