HPE Networking Switches are great for most any scenario. They are great with low network load and also high network load. They are not exactly the cheapest solution, so they aren't suited for budget conscious users. They are made to work 24/7 with no interruptions, and they have lived up to that promise for us.
Huawei switches are ideal for cases where performance is not essential, for low traffic solutions and for equipment management. It is not recommended for situations of high performance and stress, immediate availability and high scalability. It is also not advisable to use them in solutions that involve hardware from other brands, the integration of Huawei with Cisco, for example, is very traumatic and the results were not optimal in my case.
The Enterprise management software always seemed less intuitive than the default software.
More of the parts could be supported across a wider variety of models.
Add-on modules should be cheaper than buying a new switch with modules already installed. So they could really do to serve their customers better with pricing options.
We have had very little experience with support and nothing for years really. But when we have needed support we always got what we needed in a timely fashion. Basically good support that you would expect from an enterprise class business. Definitely less hoops to jump through getting help or parts than their desktop or printer divisions.
HP is a Great balance of everything you need, from cost, quality, and manageability. I have worked with Cisco, Dell, and Ubiquiti, as well as many other brands. Each come with their own Pros and Cons, but are all good products. In the end, I go with HP because the product has never done me wrong. Perception is everything. Downtime makes people question the credibility of the IT managing the systems. HP has never put me in a bad spot where the quality of IT is questioned.
The performance of Huawei is lower than Cisco, but initially the costs inclined the decision towards Huawei, but unfortunately, it was not, the licenses and the manager fired the investment to make it very similar to cisco. Therefore it is preferable to go to the Cisco switches for reliability and robustness.
I really like the idea of paying for the switches one time and just pay for support going forward. The prices are on the high end but I think it is worth it. I wish they would include all the features in one go so we would not have to pay for every new feature.