Heartland Payroll+ is presented as a complete management solution, designed to serve as a single point of contact, making it easy to deal with any issue. Customers have online access to their payroll data and employee information, and Heartland’s tools are accessible on the go.
Heartland bought out our previous payroll service 2 years ago
Verified User
C-Level Executive
Chose Heartland Payroll+
Only Paylocity has comparable technology but costs way more. The customer support at all 3 of these companies is a nightmare. This isn't news to anyone who has been in business for a while. If you're a broker, ADP and Paychex are going to try and steal your clients every day.
Heartland was a good fit for our company because they were willing to work with us to create the reports we need. A former payroll resource wanted to charge for reporting changes.
I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer …
I like the personal communication with my own rep, the onboarding, the price, and the additional login for CPA. None of these were offered with the payroll company we used prior to Heartland Payroll.
We have used both Paychex and ADP and find them to be annoying. They both share your information so we get constant sales calls and emails for all their products and we can never get rid of them because they do not have an unsubscribe option. They do have better online …