Likelihood to Recommend Google [Workspace for Education (formerly G Suite for Education)] is pretty darn good [at] meeting the needs for educators and students. It is not designed to run your business office, transportation group, or lunch services. It doesn't need to be good at those. Focus on teachers and students. They do that really, really well. The Google folks continue to add features that help serve teacher and students. For example, they have really done a good job of adding Google Meet features such as polling and breakout rooms. Those features required a paid subscription to Workspace, but it makes sense since those features compete with Zoom, which requires a subscription for those services.
Read full review We've found Squarespace perfect for quick, well-designed websites that you can literally design and launch in a day. However, if you want to get more complex with your website, including custom backend integrations or code, Squarespace presents a bit more of a challenge when it comes to what they will allow you to modify on their platform (especially using third-party integration apps).
Read full review Pros Collaboration Toolset Reliability Read full review Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them! Pretty website templates and great functionality with showing off portfolios. They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it. Read full review Cons Google does a good job of providing great admin resources, but they could do better by incorporating what others have developed into the basic platform. For example, there is a command line open-source program called GAM that allows admins to dig much deeper into the back end. More of those resources should be part of the basic offerings. It is hard to be critical of something that is free and has been free for so long. I wish there was a better way to connect with Google to be able to talk to someone. So much communication is via chat and that is not always the best way to get answers. I would recommend that for paying customers in the education market, we get a dedicated phone line to call for support. Read full review Customizing the sites can be highly UN intuitive Navigation for editing the sites can be difficult and frustrating Squarespace has different versions and it's hard to know which version you're on. You can't switch after you start making a site with one version. Read full review Likelihood to Renew Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Read full review Usability It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Read full review Support Rating Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Read full review Alternatives Considered Google has a simpler approach to its apps. With all applications being online, things like auto-save being a default have been helpful for many staff in our organisation. Compare this to Microsoft where much of the admin has to be managed by the ICT Team, Google allows for a portion of control to the user to manage permissions of areas. This type of user empowerment helps people see how important ICT is to a business.
Read full review Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.
The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.
As well, like all templates and themes, everybody is using the same style too.
Read full review Return on Investment The ROI is 100% since we are using a free version Read full review The key positive impact on my overall business objectives is how simple Squarespace sites are to implement new information. Whenever our services change, we can quickly update pages or even change how the website flows, in a very short window of time. This allows me to get back to more urgent work sooner. Our Squarespace site for Club Swim Show helped present our web series to potential partners; Club Swim Show went on to partner with a popular swimming magazine and reach a larger audience through that magazine's hosting thanks to the professional design of our original website. Squarespace does not bring in customers to my storefront, which is fine for me, since I sell things infrequently and it is not my main business, but might work against someone who is expecting a Shopify or Etsy level connection with buyer markets. Read full review ScreenShots