FreeAgent CRM vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent CRM
Score 9.7 out of 10
N/A
FreeAgent is a CRM platform with work management features, designed to help teams get everything in one place, work more collaboratively to get more done, and track and improve performance. It provides remote teams visibility into day-to-day activity, real-time collaboration, and code-free customization. By eliminating time spent searching for information and manual entry, FreeAgent helps leaders to optimize sales, marketing, customer success, and project management.
$42
per month per user
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
FreeAgent CRMHubSpot CRM
Editions & Modules
Project Management
$30
per month per user
Contact Management
$42
per month per user
Help Desk
$60
per month per user
Agile PPM
$60
per month per user
B2B Sales
$90
per month per user
B2B Customer Service
$90
per month per user
IT Management
$90
per month per user
B2B Full Funnel Sales
$120
per month per user
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
FreeAgent CRMHubSpot CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
FreeAgent CRMHubSpot CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
FreeAgent CRMHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.9
1571 Ratings
3% above category average
Customer data management / contact management00 Ratings8.51516 Ratings
Workflow management00 Ratings8.11483 Ratings
Territory management00 Ratings6.0184 Ratings
Opportunity management00 Ratings8.21417 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.41528 Ratings
Contract management00 Ratings8.0185 Ratings
Quote & order management00 Ratings7.31034 Ratings
Interaction tracking00 Ratings8.41473 Ratings
Channel / partner relationship management00 Ratings7.9186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.0
1044 Ratings
7% below category average
Case management00 Ratings7.1972 Ratings
Call center management00 Ratings7.0840 Ratings
Help desk management00 Ratings6.9893 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
8.3
1385 Ratings
9% above category average
Lead management00 Ratings8.21306 Ratings
Email marketing00 Ratings8.41317 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.4
1437 Ratings
2% below category average
Task management00 Ratings7.81379 Ratings
Billing and invoicing management00 Ratings6.8712 Ratings
Reporting00 Ratings7.61270 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.8
1402 Ratings
3% above category average
Forecasting00 Ratings7.41104 Ratings
Pipeline visualization00 Ratings8.11331 Ratings
Customizable reports00 Ratings7.71292 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.2
1339 Ratings
5% below category average
Custom fields00 Ratings7.71312 Ratings
Custom objects00 Ratings7.31140 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.6930 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
8.4
1297 Ratings
1% above category average
Single sign-on capability00 Ratings8.41159 Ratings
Role-based user permissions00 Ratings8.41234 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.0
884 Ratings
4% below category average
Social data00 Ratings7.1866 Ratings
Social engagement00 Ratings7.0856 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.6
992 Ratings
6% above category average
Marketing automation00 Ratings7.7985 Ratings
Compensation management00 Ratings7.5647 Ratings
Platform
Comparison of Platform features of Product A and Product B
FreeAgent CRM
-
Ratings
HubSpot CRM
7.8
1179 Ratings
4% above category average
Mobile access00 Ratings7.81179 Ratings
Best Alternatives
FreeAgent CRMHubSpot CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeAgent CRMHubSpot CRM
Likelihood to Recommend
-
(0 ratings)
8.4
(1615 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(29 ratings)
Usability
-
(0 ratings)
8.2
(1462 ratings)
Support Rating
-
(0 ratings)
6.8
(23 ratings)
Implementation Rating
-
(0 ratings)
7.9
(8 ratings)
User Testimonials
FreeAgent CRMHubSpot CRM
Likelihood to Recommend
FreeAgent Network, Inc
No answers on this topic
HubSpot
As I mentioned earlier, HubSpot helps organize the sales leads we contact. It makes it more accessible from the angle that we do not duplicate our work by contacting the same client by two different people. In addition, we can track the work and add reminders to follow up.
Read full review
Pros
FreeAgent Network, Inc
No answers on this topic
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
Read full review
Cons
FreeAgent Network, Inc
No answers on this topic
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
Read full review
Likelihood to Renew
FreeAgent Network, Inc
No answers on this topic
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
Usability
FreeAgent Network, Inc
No answers on this topic
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Read full review
Support Rating
FreeAgent Network, Inc
No answers on this topic
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
Implementation Rating
FreeAgent Network, Inc
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Read full review
Alternatives Considered
FreeAgent Network, Inc
No answers on this topic
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
Read full review
Return on Investment
FreeAgent Network, Inc
No answers on this topic
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.