Likelihood to Recommend FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
Read full review DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Read full review Pros FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books. FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently. FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others. Read full review Almost fully customized templates Very simple subscription flow Allows to generate license on the fly using callback to back-end server Very good technical support Read full review Cons They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily Interface seems old, maybe they can work on it Sometimes, we saw duplicate payments on recurring payments WordPress Integration Read full review Definitely need Web-based API to manage subscription including changes in renewal date Add more languages (especially Arabic) Redirect user to PayPal directly without entering to shopping cart Read full review Likelihood to Renew DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Read full review Alternatives Considered FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.
Read full review We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Read full review Return on Investment FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business. FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself. Read full review Works well with credit card renewals Strong fraud detection system (very important) Doesn't work well with PayPal renewals High enough fee Overall DR is good in this area Read full review ScreenShots