Equifax Workforce Solutions vs. SilkRoad Onboarding (RedCarpet)

LawLogix Guardian is well suited for companies who want or need to keep digital I-9 records in a safe and convenient place. LawLogix Guardian also keeps you up to date on all compliance practices for the country or state that you're in, ensuring that you stay compliant to the best of your abilities. One scenario where LawLogix falters is a very specific scenario of hiring minors without a Driver's License. In certain states, items such as report cards can be used in lieu of certain identifying documents. However, there is no accommodation for that in the current I-9 form.

Incentivized

I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company

Incentivized

• Immediate access to employee performance
• Allows only members who are affected and their superiors access to employee performance
• Keep administration aware of entries with immediate email reminders that an entry has been made on an employee.

Incentivized

• Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
• Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
• Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.

• Credential updates
• Regulations on screening
• Some reporting

Incentivized

• They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
• On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).

Incentivized

It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.

Incentivized

Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.

Incentivized

SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.

Gusto is great but Equifax Workforce Solutions really helps us manage payroll, HR, benefits, and other employee needs much more seamlessly. We are so glad we made the transition to this platform as it helps keep us organized even more for all of our employee needs! It's been a great decision

Incentivized

We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.

Incentivized

• It has helped us digitize our I-9s, including for employees that have been with us for a long time.
• It helps us ensure compliance to the best of our abilities in case of any audits.
• It helps us find record in an organized fashion.
• It helps us verify employment at the beginning of a new hire's employment to avoid any issues down the line.

Incentivized

• Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
• We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.

Incentivized