Red Falcon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Red Falcon
Score 7.7 out of 10
N/A
Red Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A
Pricing
Red Falcon
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Red Falcon
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Red Falcon
Considered Both Products
Red Falcon
Chose Red Falcon
If this is the Phoenix system I had used in the past, Red Falcon is much more up-to-date and streamlined.
Features
Red Falcon
Customization
Comparison of Customization features of Product A and Product B
Red Falcon
8.6
2 Ratings
17% above category average
API for custom integration8.62 Ratings
Security
Comparison of Security features of Product A and Product B
Red Falcon
7.6
3 Ratings
5% below category average
Role-based user permissions7.63 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Red Falcon
6.1
3 Ratings
13% below category average
Dashboards6.13 Ratings
Standard reports6.13 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Red Falcon
7.3
3 Ratings
5% below category average
Pricing7.03 Ratings
Order entry8.53 Ratings
Credit card processing8.23 Ratings
Order Orchestration5.52 Ratings
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Red Falcon
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All AlternativesView all alternatives
User Ratings
Red Falcon
Likelihood to Recommend
7.0
(3 ratings)
User Testimonials
Red Falcon
Likelihood to Recommend
ECI Software Solutions
It does a great job pushing orders into e-automate, including creating the items, POs, and order in e-auto. On a whole, Red Falcon has many options available for customization to a end customer. More integration options with e-auto would be great.
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Pros
ECI Software Solutions
  • Ease of processing orders.
  • Accessible anywhere.
  • Calculating commissions.
  • Easy to navigate.
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Cons
ECI Software Solutions
  • In our experience, their customer service takes a long time to respond. It feels as though the support team is small, and often, they outright tell us they can't do anything about our issues.
  • We needed punchouts for a decent number of customers, and the pricing was outrageous, in my opinion.
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Alternatives Considered
ECI Software Solutions
If this is the Phoenix system I had used in the past, Red Falcon is much more up-to-date and streamlined.
Read full review
Return on Investment
ECI Software Solutions
  • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
  • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
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ScreenShots

Red Falcon Screenshots

Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon