Duda vs. Optimizely Content Management System

For both service, and a variety of ecom needs, Duda delivers!

It has been useful for updating specific pages, that process is very simple and it makes for an easy task to do that isn't too time consuming. It can also be quite long winded to do some jobs, although functional, it doesn't always work exactly as we would want it to.

Incentivized

• Seamless customer experience during page approval process
• Highest score in core web vitals when compared to other CMS platforms
• Duda will allow you to build websites faster, training team members and clients on the platform is a breeze

• Allows us to manage the digital experience for our customers across all touchpoints
• Has all the tools and insights to understand the customer journey
• Is easy to use and intuitive reducing effort and time to market
• Allowed us to create a website that is professional, modern and easy to navigate for our customers

Incentivized

• Ecommerce can use some improvement--but this should be taken care of in 2023
• A more robust app marketplace
• More custom widgets

• On the technical side, Spire is all built on React Redux, so there's a React framework and then Optimizely built their own framework on top of that React implementation, which is, I'd say customized and non-standard. So learning that as a developer is usually a four to five month learning curve. So that is a con where it's not a standard React redux implementation.

Incentivized

Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.

The Opti CMS is pretty easy to use once you get used to it. Setting up the experience editor takes some time and difficult to follow and do in a group setting. We found working one on one or in smaller groups works better

Incentivized

Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly

I attended multiple trainings/tutorials early in the process. The vendor-supplied content about Optimizely was engaging for users/attendees (I often analyze training content, compliance programs, governance plans), which helps our OCM people by having good "word of mouth" about the product long before a rollout ever happens. I actually when the user-focused portion of the Optimizely Academy twice in 2022 to ensure I had a grasp on operability and to be able to support the training and OCM efforts

Incentivized

Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture

I was not fully involved.

Incentivized

Much easier for non-tech team members to work on building and maintaining websites. Previous Adobe-based websites clients have been very happy with Duda. Overall, clients can do a lot more on their own, if they choose, than with other website platforms we have used, or that clients have used through other providers.

Incentivized

Optimizely CMS is part of a more composable suite when it comes to DXPs. With that, some other systems like Sitecore Experience Platform are monoliths, which makes the development and maintenance of those products fairly complex (this includes system architecture). In our experience, Optimizely makes it simpler to implement solutions in a rapid manner and "tack on" additional products if needed as organizations grow and are able to leverage that functionality.

Incentivized

• In the time it would have taken to build one website on WordPress, I built three on Duda.

• The positive is on ROI as we can get more done without needing to go through 3rd party or know Code to create and add content.
• Workflows could use improvement. I don't know that there are workflows that I'm aware of.
• Make it easier to connect to 3rd party software like Hubspot, Magento, email services, etc.

Incentivized