Discord vs. HipChat (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
HipChat (discontinued)
Score 9.5 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
DiscordHipChat (discontinued)
Editions & Modules
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
DiscordHipChat (discontinued)
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
DiscordHipChat (discontinued)
Considered Both Products
Discord

No answer on this topic

HipChat (discontinued)
Chose HipChat (discontinued)
HipChat really cannot compete with Slack so it doesn't surprise me that they've purchased the code base from Atlassian. As I mentioned earlier in the review it's screen sharing, video/audio quality and file transfers abilities are almost universally done better by the …
Chose HipChat (discontinued)
We selected HipChat because it was an enterprise solution to our organization. It allowed us to connect our enterprise ticketing software (which was used for everything) to communicate updates/patches and solutions to our clients. HipChat was a great tool because we were able …
Top Pros
Top Cons
Features
DiscordHipChat (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Discord
8.2
22 Ratings
4% above category average
HipChat (discontinued)
7.3
106 Ratings
8% below category average
Task Management9.17 Ratings00 Ratings
Gantt Charts9.01 Ratings00 Ratings
Scheduling7.96 Ratings00 Ratings
Workflow Automation7.15 Ratings00 Ratings
Mobile Access9.220 Ratings7.397 Ratings
Search8.118 Ratings7.2103 Ratings
Visual planning tools7.14 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.7
22 Ratings
4% below category average
HipChat (discontinued)
7.3
132 Ratings
10% below category average
Chat9.522 Ratings7.7132 Ratings
Notifications8.721 Ratings7.7130 Ratings
Discussions9.122 Ratings6.5110 Ratings
Surveys8.014 Ratings7.834 Ratings
Internal knowledgebase8.611 Ratings7.043 Ratings
Integrates with GoToMeeting10.02 Ratings7.023 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
Integrates with Outlook4.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.7
21 Ratings
5% below category average
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Versioning6.88 Ratings00 Ratings
Video files7.221 Ratings6.585 Ratings
Audio files6.820 Ratings6.873 Ratings
Document collaboration6.89 Ratings00 Ratings
Access control8.611 Ratings6.660 Ratings
Advanced security features7.58 Ratings5.949 Ratings
Integrates with Google Drive10.01 Ratings6.027 Ratings
Device sync7.911 Ratings6.055 Ratings
Best Alternatives
DiscordHipChat (discontinued)
Small Businesses
Avaza
Avaza
Score 9.6 out of 10
Avaza
Avaza
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordHipChat (discontinued)
Likelihood to Recommend
8.1
(22 ratings)
6.8
(133 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
10.0
(1 ratings)
7.2
(8 ratings)
Support Rating
9.2
(3 ratings)
7.1
(7 ratings)
Implementation Rating
-
(0 ratings)
8.4
(3 ratings)
Ease of integration
-
(0 ratings)
7.6
(8 ratings)
Product Scalability
-
(0 ratings)
7.2
(10 ratings)
User Testimonials
DiscordHipChat (discontinued)
Likelihood to Recommend
Discord
Discord worked well for us in an academic setting, although I would probably recommend something like Slack--which has more professional connotations--for a work setting. Discord is great for more casual conversation because it has a connotation for being frequently used by gamers, Reddit users, large groups of friends, and people interested in a particular topic.
Read full review
Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Cons
Discord
  • UI could always use improvement - may be a learning curve for new users
  • Many young to middle aged users but may be difficult for older generation to take up Discord as a means of communication
  • Sometimes the ads for their Nitro features can be obnoxious
Read full review
Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review
Likelihood to Renew
Discord
No answers on this topic
Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Usability
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
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Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
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Support Rating
Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
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Implementation Rating
Discord
No answers on this topic
Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
Alternatives Considered
Discord
Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.
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Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
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Scalability
Discord
No answers on this topic
Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).