Likelihood to Recommend Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.
Read full review D&B Hoovers is excellent for when you need to find companies that meet certain parameters. It is great at telling you in a neat, summarized way about contact or location information. It is not great at giving you a scope or scale of the company. That typically requires a little due diligence checking against other sources.
Read full review Pros Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating. The ability to make and import lists and save searches is helpful for customizing the software to your particular needs. The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes. Read full review Easy to filter a list of hundreds of contacts to pair it down to just a few key people in either purchasing or engineering departments. Searching for a company by their web domain instantly brings up the profile. Once I have identified a company I wish to speak with, I can also see corporate linkage to other satellite offices or divisions under the corporate umbrella. Read full review Cons Notifications - Something similar to TweetDeck would be nice, so that when news breaks it could be an immediate fact. Honestly dont add too much because you don't want it to become more of a social tool with cluttered info, keep it straight to the point. Read full review We should be able to "exclude" words from titles or company names Able to access titles and email addresses more easily - not look at list first, select find matching contacts button, then go back to sort to add titles contain and email addresses, etc. This is a two-step process to get what I need. Read full review Likelihood to Renew We have been D&B Hoovers customers for a long time. We know the good and bad, and we have learned to utilize D&B Hoovers for the good and unfortunately we have to look at other data sources to compensate for the areas where they are bad. If D&B Hoovers can get better in these other areas as mentioned in other places in the review, they could get a larger dollar spend from my company
Read full review Usability Whenever I had to use D&B hoovers, I never had a hard time with getting what I need. Additionally, when I show the tool to others, they tend to understand the platform quite quickly. The tool itself is very good and straightforward when I use it to help me put analyses together.
Read full review Reliability and Availability Always available on desktop or mobile.
Read full review Performance Meets our needs
Read full review Support Rating They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
Read full review They are terrific at giving instruction/webinars. I am able to call, directly, to an individual and talk to that person. I'm not talking to a robot. They give personal service which is really special.
Read full review Implementation Rating for our use case, the implementation was minimal and we did not need a lot of help. The D&B Hoovers platform is pretty intuitive and our account manager was ready for any questions that came up when we use the D&B Hoovers platform
Read full review Alternatives Considered Crunchbase is definitely bottom of the barrel in this space. At similar pricing models, all competitors I have tried have significantly bigger and more updated databases. Crunchbase may have been great sometime in the past, but they are not worth engaging now.
Read full review D&B is more cost-effective and is by far superior in its search and list-building capabilities. The main benefit (and really the only reason we use it) is that
RocketReach has the ability to scan a LinkedIn profile and extract an email.
Read full review Scalability We're a small company with few users, so scalability has not been an issue.
Read full review Return on Investment Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great. We have nothing but positive results using Crunchbase and rely on it heavily for prospecting. It might add more value if we get a more expensive or advanced version. Read full review Helps me zero in on the right target companies based on various filters. Time required to do the research has reduced many folds. I think it also helps finds clients who have buyer intent and are most likely to buy our services. Prospect response rates have increased by at least 20-30 %. Read full review ScreenShots