Likelihood to Recommend Well suited for:
A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them. For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc Anyone who needs a more in-depth learning solution rather than an overview of key learning points. Read full review We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate
Read full review Pros Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front. Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations. 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees. Read full review Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc. Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER. Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones). Read full review Cons Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user Reports have difficulty downloading if pop ups disabled or in some browser environments When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles Read full review User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together. Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch. Read full review Likelihood to Renew It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
Read full review Usability There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
Read full review The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.
Read full review Reliability and Availability So far 100%.
Read full review Performance The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
Read full review Support Rating My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
Read full review Online Training We bought training provided by 3rd party – it was fabulous.
Read full review Implementation Rating I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough. I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
Read full review Alternatives Considered Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
Read full review We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization
Read full review Return on Investment It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment. Read full review It has made it possible for all workers to take part in fruitful and efficient training. Referral and instruction provided by employers and coworkers. Every member of the team and trainer can access it at any given moment in time. Suitable for all training tests once again. Read full review ScreenShots PiiQ by Cornerstone Screenshots