Contacts+ vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contacts+
Score 9.0 out of 10
N/A
Contacts+ is a contact management platform for individuals, teams and small businesses. It connects multiple accounts or sources to create a unified address book, with enriched, contextual data to ensure the user always contact the right person. The app is available across Web, iOS, Android, Chrome & Mac, ensuring contacts are synced, up-to-date, and available. With it, users can cccess and manage contacts anytime, anywhere. Contacts+ was acquired by Benchmark in early 2021. Its…
$8.33
per month
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
Contacts+HubSpot CRM
Editions & Modules
Free
$0
per month 1,000 contacts
Premium
$8.33
per month 25,000 contacts
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
Contacts+HubSpot CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Contacts+HubSpot CRM
Considered Both Products
Contacts+

No answer on this topic

HubSpot CRM
Chose HubSpot CRM
Its amazing! I've been out of this world for a bit raising my kids so it's amazing how far they've come!
Chose HubSpot CRM
HubSpot was adopted to increase efficiency and make our internal processes more streamlined. It has done a great job. The move was made well over a year ago and in that time we been able to compile data that shows we have improved quite a bit in several key areas. HubSpot had …
Chose HubSpot CRM
It's a lot easier and more organized. I've used Salesforce for three years, and it was too hectic and too much to learn and select. Hubspot is easier.
Chose HubSpot CRM
I have found Hubspot to be much more user-friendly and clear to use.
Chose HubSpot CRM
Not the right person to comment.
Chose HubSpot CRM
Being able to set up separate pipelines and the email sequencing makes it very easy to use
Chose HubSpot CRM
It's got a better UX and the team prefers it for managing their day-to-day, though it tends to do more of the heavy lifting for marketing compared to Salesforce, which is more sales-focused.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Contacts+HubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.9
1570 Ratings
3% above category average
Customer data management / contact management00 Ratings8.61515 Ratings
Workflow management00 Ratings8.11482 Ratings
Territory management00 Ratings6.0184 Ratings
Opportunity management00 Ratings8.21416 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.41527 Ratings
Contract management00 Ratings8.0185 Ratings
Quote & order management00 Ratings7.31033 Ratings
Interaction tracking00 Ratings8.41472 Ratings
Channel / partner relationship management00 Ratings7.9186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.0
1043 Ratings
7% below category average
Case management00 Ratings7.1971 Ratings
Call center management00 Ratings7.0840 Ratings
Help desk management00 Ratings6.9892 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
8.3
1384 Ratings
9% above category average
Lead management00 Ratings8.21305 Ratings
Email marketing00 Ratings8.41316 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.4
1436 Ratings
2% below category average
Task management00 Ratings7.81378 Ratings
Billing and invoicing management00 Ratings6.8712 Ratings
Reporting00 Ratings7.61270 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.8
1401 Ratings
3% above category average
Forecasting00 Ratings7.41103 Ratings
Pipeline visualization00 Ratings8.11330 Ratings
Customizable reports00 Ratings7.71291 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.2
1338 Ratings
5% below category average
Custom fields00 Ratings7.71311 Ratings
Custom objects00 Ratings7.31139 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.6929 Ratings
Security
Comparison of Security features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
8.4
1296 Ratings
1% above category average
Single sign-on capability00 Ratings8.41158 Ratings
Role-based user permissions00 Ratings8.41233 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.0
883 Ratings
4% below category average
Social data00 Ratings7.1866 Ratings
Social engagement00 Ratings7.0855 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.6
992 Ratings
6% above category average
Marketing automation00 Ratings7.7985 Ratings
Compensation management00 Ratings7.5647 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contacts+
-
Ratings
HubSpot CRM
7.8
1178 Ratings
4% above category average
Mobile access00 Ratings7.81178 Ratings
Best Alternatives
Contacts+HubSpot CRM
Small Businesses
vCita
vCita
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contacts+HubSpot CRM
Likelihood to Recommend
-
(0 ratings)
8.4
(1614 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(29 ratings)
Usability
-
(0 ratings)
8.2
(1461 ratings)
Support Rating
-
(0 ratings)
6.8
(23 ratings)
Implementation Rating
-
(0 ratings)
7.9
(8 ratings)
User Testimonials
Contacts+HubSpot CRM
Likelihood to Recommend
BenchmarkONE
No answers on this topic
HubSpot
As I mentioned earlier, HubSpot helps organize the sales leads we contact. It makes it more accessible from the angle that we do not duplicate our work by contacting the same client by two different people. In addition, we can track the work and add reminders to follow up.
Read full review
Pros
BenchmarkONE
No answers on this topic
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
Read full review
Cons
BenchmarkONE
No answers on this topic
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
Read full review
Likelihood to Renew
BenchmarkONE
No answers on this topic
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
Usability
BenchmarkONE
No answers on this topic
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Read full review
Support Rating
BenchmarkONE
No answers on this topic
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
Implementation Rating
BenchmarkONE
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Read full review
Alternatives Considered
BenchmarkONE
No answers on this topic
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
Read full review
Return on Investment
BenchmarkONE
No answers on this topic
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
Read full review
ScreenShots

Contacts+ Screenshots

Screenshot of Get a complete profile of every contact with our data enrichment offerings.Screenshot of Remove duplicates with our smart Virtual Assistant.Screenshot of Make sure your contacts never get stale with automated scans.Screenshot of Connect multiple sync sources to create a unified address book.

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.