commercetools vs. EvolutionX

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Incentivized

Customers love having their own online account that shows their current pricing on items. We love this too, as when you put in the specific markup they receive on each item, the price will automatically change for them. All we need to worry about is updating our costs then. The big bugaboo for me is the fact that we cannot simply copy a SKU. Being a PPE supplier there are thousands of items that are similar (ex: glasses just with a different lens color), where being able to copy and edit what you need would be ideal. There are so many items we'd like to add to our site at times, but we think about the time that it would require and sometimes we do not follow through with adding because of this issue

Incentivized

• Very good documentation
• Stabile and scalable Microservice-Architecture
• Cloud Native Platform

• Very easy to onboard products
• Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
• It's easy to run promotions / sales with just a few clicks
• SEO options with ready to grab site map

Incentivized

• Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
• Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
• Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Incentivized

• As I already mentioned some testing button for email templates would be great.
• It would be great that there are more themes that people can choose from.
• Even thought there are lots of training videos I would like to see even more especially on some advanced features and capabilities.

It is a good platform with good customizable features for our customers.

Incentivized

It is easy to use and as they have been updating their platform, it has gotten even much more easier to utilize and navigate.

Incentivized

They are extremely efficient and quick to answer/respond to all of my questions an concerns. They also provided me with support articles that I can save and look back on in the future.

Incentivized

Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have

Incentivized

• We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
• Integrate the same APIs to different client facing solutions.
• The total cost of platform recovered in 8 months of deployment.

Incentivized

• We have had many more online orders from people we haven't done business with before, which is great
• We've saved tons of time with creating customer's accounts to automatically display their marked up priced on items. (no longer need to physically update some of these individual's quote forms)
• This website is much more up to date and user friendly than our previous platform

Incentivized