Click2Magic vs. Khoros Service
Click2Magic vs. Khoros Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Click2Magic | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month | |
Khoros Service | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
Click2Magic | Khoros Service | |
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Top Pros |
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Top Cons |
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Click2Magic | Khoros Service | |
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Small Businesses | Gist Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Freshdesk Score 8.6 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Click2Magic | Khoros Service | |
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Likelihood to Recommend | 9.7 (5 ratings) | 7.8 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.4 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.3 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
Click2Magic | Khoros Service | |
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Likelihood to Recommend | Tvisha Systems Pvt Ltd | Khoros (Formerly Spredfast + Lithium) |
Pros | Tvisha Systems Pvt Ltd | Khoros (Formerly Spredfast + Lithium) |
Cons | Tvisha Systems Pvt Ltd | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Tvisha Systems Pvt Ltd | Khoros (Formerly Spredfast + Lithium) |
Scalability | Tvisha Systems Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Tvisha Systems Pvt Ltd | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Click2Magic Screenshots | Khoros Service Screenshots |