Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cheetah Digital
Score 8.0 out of 10
N/A
Designed for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.N/A
Prospector
Score 0.0 out of 10
N/A
N/AN/A
SALESmanago
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
SALESmanago is a Customer Engagement Platform for eCommerce marketing teams, including AI-driven solutions that boast users among 2000+ mid-size businesses in 50 countries, as well as global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret. SALESmanago aims to improve eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior…
$499
per month
Pricing
Cheetah DigitalProspectorSALESmanago
Editions & Modules
No answers on this topic
No answers on this topic
Essential
$499
per month
Professional
$1,999
per month
Enterprise
$4,000
per month
Offerings
Pricing Offerings
Cheetah DigitalProspectorSALESmanago
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeNo setup feeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Cheetah DigitalProspectorSALESmanago
Features
Cheetah DigitalProspectorSALESmanago
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Cheetah Digital
-
Ratings
Prospector
-
Ratings
SALESmanago
8.2
33 Ratings
7% above category average
WYSIWYG email editor00 Ratings00 Ratings9.833 Ratings
Dynamic content00 Ratings00 Ratings8.930 Ratings
Ability to test dynamic content00 Ratings00 Ratings8.029 Ratings
Landing pages00 Ratings00 Ratings5.025 Ratings
A/B testing00 Ratings00 Ratings7.129 Ratings
Mobile optimization00 Ratings00 Ratings8.129 Ratings
Email deliverability reporting00 Ratings00 Ratings7.932 Ratings
List management00 Ratings00 Ratings8.931 Ratings
Triggered drip sequences00 Ratings00 Ratings9.825 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Cheetah Digital
-
Ratings
Prospector
-
Ratings
SALESmanago
8.2
31 Ratings
5% above category average
Lead nurturing automation00 Ratings00 Ratings8.929 Ratings
Lead scoring and grading00 Ratings00 Ratings8.028 Ratings
Data quality management00 Ratings00 Ratings8.828 Ratings
Automated sales alerts and tasks00 Ratings00 Ratings7.022 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Cheetah Digital
-
Ratings
Prospector
-
Ratings
SALESmanago
4.3
23 Ratings
53% below category average
Calendaring00 Ratings00 Ratings6.121 Ratings
Event/webinar marketing00 Ratings00 Ratings2.420 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Cheetah Digital
-
Ratings
Prospector
-
Ratings
SALESmanago
2.3
16 Ratings
105% below category average
Social sharing and campaigns00 Ratings00 Ratings2.315 Ratings
Social profile integration00 Ratings00 Ratings2.315 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cheetah Digital
-
Ratings
Prospector
-
Ratings
SALESmanago
7.3
33 Ratings
0% below category average
Dashboards00 Ratings00 Ratings8.033 Ratings
Standard reports00 Ratings00 Ratings7.932 Ratings
Custom reports00 Ratings00 Ratings6.026 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Cheetah Digital
-
Ratings
Prospector
-
Ratings
SALESmanago
7.0
29 Ratings
6% below category average
API00 Ratings00 Ratings9.928 Ratings
Role-based workflow & approvals00 Ratings00 Ratings8.022 Ratings
Customizability00 Ratings00 Ratings8.023 Ratings
Integration with Salesforce.com00 Ratings00 Ratings2.012 Ratings
Integration with Microsoft Dynamics CRM00 Ratings00 Ratings7.010 Ratings
Integration with SugarCRM00 Ratings00 Ratings7.010 Ratings
Best Alternatives
Cheetah DigitalProspectorSALESmanago
Small Businesses
Mautic
Mautic
Score 9.0 out of 10
Vbout
Vbout
Score 9.9 out of 10
Vbout
Vbout
Score 9.9 out of 10
Medium-sized Companies
The Trade Desk
The Trade Desk
Score 9.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Enterprises
Criteo Commerce Growth
Criteo Commerce Growth
Score 8.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
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User Ratings
Cheetah DigitalProspectorSALESmanago
Likelihood to Recommend
8.0
(13 ratings)
-
(0 ratings)
8.9
(33 ratings)
Likelihood to Renew
7.6
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
4.0
(1 ratings)
-
(0 ratings)
8.1
(2 ratings)
Support Rating
6.8
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
3.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Cheetah DigitalProspectorSALESmanago
Likelihood to Recommend
Zeta Global
I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
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Silver Egg Technology
No answers on this topic
SALESmanago
I find SalesManago to be a good tool for email marketing and automation processes. They live chat service allows fast and direct communication with customers. Website personalisation (tools like pop-ups and browser notification) work fine but I'd like to have a bit more personalisation options to be avalaible to users.
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Pros
Zeta Global
  • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
  • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
  • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
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Silver Egg Technology
No answers on this topic
SALESmanago
  • Segmentation - you can segment people in many ways (e.g using tags, rfm matrices, sales funnels, dynamic segments).
  • Automation flows - using workflows, automation rules, and website automations you can automatically do marketing actions after a trigger and in specific conditions. You have a lot of events, conditions and actions
  • Product Recommendations - this tool allow you to recommend products on your website. Maybe it's not quick to prepare it but the results at the end are awesome
  • RFM Segmentation - this is a great tool to segment and reach people according to their RFM profile
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Cons
Zeta Global
  • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
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Silver Egg Technology
No answers on this topic
SALESmanago
  • Their expansion into the US has not been very successful, and if you are a West Coast customer want training, be prepared to get up at 4 a.m.
  • While their functionality is comparable to competing products there is nothing particularly unique to what they offer
  • Their instructional literature was obviously not produced by people for who English is a first language and they are not particularly English proficient.
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Likelihood to Renew
Zeta Global
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
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Silver Egg Technology
No answers on this topic
SALESmanago
No answers on this topic
Usability
Zeta Global
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
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Silver Egg Technology
No answers on this topic
SALESmanago
SALESmanago is a pretty big tool (with lots of features), but if you know the principles - everything is easy to find, and easy to understand. Of course there are some settings or funcionalities which needs to be updated but still using SALESmanago is totaly different experience than 5-6 years ago (in a good way)
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Support Rating
Zeta Global
I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
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Silver Egg Technology
No answers on this topic
SALESmanago
No answers on this topic
Alternatives Considered
Zeta Global
I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
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Silver Egg Technology
No answers on this topic
SALESmanago
I use many marketing automation tools, and I choose the right tool for the right job. I like to use SALESmanago because of its great support and very good price for the product.
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Return on Investment
Zeta Global
  • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
  • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
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Silver Egg Technology
No answers on this topic
SALESmanago
  • The automated system has improved advertising campaigns.
  • We noticed an increase in customer activity.
  • We received valuable data about your users.
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ScreenShots

SALESmanago Screenshots

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