Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.
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IBM Process Mining
Score 8.9 out of 10
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IBM Process Mining enables organizations to identify the business
processes that may benefit most from automation by using business system
data to create and visualize an end-to-end process to uncover
derivations, bottlenecks and inefficiencies that are hidden in business
processes. IBM Process Mining provides users an objective view to analyze business
processes, identify areas to focus automation initiatives and create
what-if scenarios on prioritizing…
$33,110
per year per installation
Pricing
Celonis
IBM Process Mining
Editions & Modules
No answers on this topic
IBM Process Mining Inside Cloud Pak for Business Automation SaaS
$3208 Flexpoints (Flexpoints are priced at USD 1 per point on a recurring, monthly basis)
per month per installation
IBM Process Mining Inside Cloud Pak for Network Automation On-Prem
$33,110
per year per installation
IBM Process Mining Inside Cloud Pak for Watson AIOps On-Prem
$33,578
per year per installation
IBM Process Mining Inside Cloud Pak for Integration On-Prem
$33,642
per year per installation
IBM Process Mining Inside Cloud Pak for Business Automation On-Prem
$34,608
per year per installation
IBM Process Mining Standalone SaaS
$38500
per year per installation
Offerings
Pricing Offerings
Celonis
IBM Process Mining
Free Trial
No
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Snap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
IBM Process Mining Platform part is a prerequisite before customers can buy IBM Process Mining add-on parts. Only one Platform can be purchased. IBM Process Mining Platform = 3 Process Entities, 20 Million Events, 1 Analyst User, 3 Business User, 2 Task Mining Agents
The framework created around Value Realization has assisted us in extracting greater value from the tool. The training and courses offered there are extremely beneficial to both technical and non-technical individuals. There are several tracks to choose from, depending on how …
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having …
Celonis allows input information to be worked within the tool, while IBM Process Mining does not.
In the rest of the functionalities that we evaluated, Celonis and IBM have similar characteristics. However, Celonis license cost is ten times higher.
Unlike UI Path, we find that …
User-Friendly Interface: Celonis is often praised for its intuitive and user-friendly interface. It provides visually appealing process maps and dashboards that make it easy for users to explore and understand their processes
ibm is more practical than Celonis and ui path process mining because ibm effectively optimized our operation and its Accelerate productivity and less time and reduce error and due to AI its more easier than both. i personally found IBM most trusted and secure and its advance …
We selected IBM Process Minging because is simple to apply but is very powerful and have a lot of options and funtionalitys. The other reason is in relation to the cost, which is more convenient than the others
A cloud-based solution which helped to analyze the business processes and to find the improvement areas. An automated tool to handle the analysis of applications and processes. An awesome tool for data mining and now we can manage our data historically to provide detailed …
Celonis is well suited especially for comparably big use cases due to hefty license costs. For thorough analyses, all departments should take part in the approach since there are a lot of hidden influences and effects from departments to one another. Use cases like conformance / revision are possible but will not be a big lever since this only involves checking single instances.
at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
Celonis thus far (and I do not anticipate anything changing) has not had a negative impact on our business. It has challenged us to think differently about what is possible and jumpstarted process improvement aimed at saving both money and time while improving the morale of our end users. Celonis has also provided us with enough data to be to develop targeted business objectives on system usage and timeliness which without them was nearly impossible to measure let alone act upon
Better order processing (quicker, more system driven, and saves money)
Reduction in throughput time (our order fulfillment time has improved and our order processing time has decreased)
Finds and acts on automation opportunities
Can find large dollar value opportunities for process improvement
Can find data driven recommendations for executive interactions
IBM Process Mining helps limit our reliance on the human bias with data-driven, fact-based process intelligence.
Easy to identify automation opportunities, prioritize by impact and expected ROI.
It helps us to predict the impact and ROI of change initiatives and identify potential operational risks before making investments by performing what-if analyses.