Alaya by Benevity vs. ContactMonkey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alaya by Benevity
Score 8.8 out of 10
N/A
Alaya, now from Benevity since the December 2021 acquisition, is a platform that helps companies to build a purpose-driven culture and engage employees to make an impact, one act at a time. The solution aims to enable experiences that bring out the human side of work, so that companies and their employees can do good and measure their actions every day. By volunteering, giving, or taking simple actions such as biking to work, saving energy, or committing to a healthier lifestyle, employees are…N/A
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Pricing
Alaya by BenevityContactMonkey
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alaya by BenevityContactMonkey
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Alaya by BenevityContactMonkey
Small Businesses
Submittable
Submittable
Score 8.9 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Medium-sized Companies
Submittable
Submittable
Score 8.9 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Enterprises

No answers on this topic

Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alaya by BenevityContactMonkey
Likelihood to Recommend
9.0
(4 ratings)
10.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Alaya by BenevityContactMonkey
Likelihood to Recommend
Benevity
Alaya is the perfect tool to combine corporate social responsibility programs with employee engagement. If it’s important to involve and motivate employees to participate and connect more with your company, Alaya is a great fit - especially if your employees are spread across many locations around the world.
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ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Pros
Benevity
  • Customization allows user to create custom fields, rules and objects.
  • Reporting provides us with accurate progress tracking and important business metrics.
  • Interactive dashboard helps in understand the overall status, process and workflows.
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ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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Cons
Benevity
  • Customer support
  • Offer should
  • # of Hoeys doesnt match level of effort
  • Only Three challenges are there it should be at least 4 or 5
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ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
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Likelihood to Renew
Benevity
No answers on this topic
ContactMonkey Inc.
Easy to use
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Usability
Benevity
No answers on this topic
ContactMonkey Inc.
Easy for all users.
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Support Rating
Benevity
Alaya's customer support is phenomenal - always there when we need them. And the platform has been so great for employee engagement - it's been very positive for our teams.The support provided by the team in preparation for the launch was fantastic - from guides to templates to responsiveness, Alaya'scustomer support made such a difference!
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ContactMonkey Inc.
Easy to contact, quick follow-up/
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Implementation Rating
Benevity
No answers on this topic
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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Alternatives Considered
Benevity
Kudos, Fond Lattice are good software to conduct engagement activity and you can recognize hard work and show appreciation to others. Depending on your company you can redeem for awesome rewards. there all are software are goods but Navigation and engagement in our corporate volunteering program increased a lot with Alaya. More activities, great communication, great reporting! Alaya is user-friendly and straight-forward, in just a few click you register and are ready to do good through hundreds of associative propositions. and these are the main features which makes Alaya By Benevity to great amongst these software
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ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Return on Investment
Benevity
  • With corporate responsibility, we can make a difference for our employees, communities, and for our clients. Do it and use your skills to do good!
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ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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