Likelihood to Recommend Specifically for Mexican companies, it presents a particular challenge for the platform when trying to comply with Mexican laws and their processes. This includes requirements such as the expiration of vacation days, payroll regulations, mandatory employee benefits, and other legal stipulations. Ensuring adherence to these complex and detailed legal requirements adds an additional layer of difficulty in customizing the platform effectively for the Mexican market.
Read full review Workstream has been great for new restaurant openings by using the QR code on business cards and using the QR code on our marketing material as well. We had one restaurant have 17 applicant's via the QR code. The biggest opportunity was cost during the pandemic. Our franchisees wanted a guaranteed number of applicants for being charged what they were getting charged. This was not something Workstream can accommodate but this is also not guaranteed on any job board.
Read full review Pros The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module. The HR management system works really well and we love how much we can customize things we need. The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that. Read full review Video interviews works really well in the current pandemic circumstances. Google calendar is linked with zoom and makes scheduling easy. Mobile training helps with videos and quizzes. Read full review Cons The performance feature is a little clunky and not adjustable, so I would love to have more customizable options. When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried. Read full review It is software very attentive to our needs, which means that when we have a concern or need to solve something, they solve it immediately, they listen to our proposals so that our hiring is fast and without inconvenience. Read full review Likelihood to Renew There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review Usability BambooHR is so easy to use! And if you ever have a question, you can go straight to the help section with easy to navigate articles and even training videos! Chat is also available most general working hours and I never have to wait long! BambooHR is very much set to mimic the social media platforms we are all very used to in today's world.
Read full review Reliability and Availability Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review Performance I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review Support Rating I have had a pleasant experience with BambooHR. Customer service was easy, and I answered my questions quickly when I was new to the platform. I have never had a bad experience with Bamboo or the customer care team. There's not much else to say other than that I am pleased.
Read full review In-Person Training I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review Online Training As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review Implementation Rating We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
Read full review Alternatives Considered When reviewing which HRIS to go with, BambooHR came out on top for a few reasons. One was the cost compared to others and what you get for that cost. It saved the company money versus what we had, including Lever, ADP, Calamari, etc., and condensed it into one system. Next, the UI/UX is great and easy to use, even for those who haven't seen BambooHR before. Lastly, the support, both in implementation and during my time as a customer, has been exceptional, even when the answer isn't what I am hoping for.
Read full review Workstream is hands down easier to navigate and create and post positions versus
ClearCompany and
iCIMS Read full review Contract Terms and Pricing Model Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review Scalability There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review Professional Services VERY professional!
Read full review Return on Investment Improved Onboarding process, saved time with pre-loaded forms like I-9s Tracked clocking, gave accurate info about time worked for non-exempt Allows hiring multiple candidates through one requisition - saving time on reposting positions that we decided to hire more people for Read full review Posting on multiple job sites from one click. Read full review ScreenShots