Atlassian Jira vs. Jenkins

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.3 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Jenkins
Score 8.3 out of 10
N/A
Jenkins is an open source automation server. Jenkins provides hundreds of plugins to support building, deploying and automating any project. As an extensible automation server, Jenkins can be used as a simple CI server or turned into a continuous delivery hub for any project.N/A
Pricing
Atlassian JiraJenkins
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraJenkins
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraJenkins
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
Jira is simple, easy to understand, has less learning curve, highly descriptive features. All these features make it easy to work and manage and track our day-to-day work for better progress. All these features make Jira give an upper hand over other tools.
Chose Atlassian Jira
Jira Software works for many development environments, has custom workflows, is friendly, stable, robust, and can be integrated with the most recognized DevOps tools on the market.

Chose Atlassian Jira
These are not very efficient like JIRA is. It's easy to understand and browse this product. Not much of training is needed here. We like the ease and smoothness of using this product. The look and feel of this product is awesome. It's more cost effective than other tools.
Chose Atlassian Jira
JIRA has the flexibility of being on the cloud and is much more user friendly than other cloud based tracking software used.
Chose Atlassian Jira
From my previous experience JIRA is very close to Team Foundation Server in terms of issue and task tracking and I still like Team Foundation Server better. But we're not working with the Microsoft platform in our organization so JIRA is by far the best for our purposes. We are …
Jenkins
Chose Jenkins
Team services, while very similar, did not really have that much more added features for the much higher price tag. The team has moved over to the subscription-based Visual Studio so we may be reevaluating this solution as now it is part of our subscription and no longer an …
Chose Jenkins
I don't have any experience with alternatives to Jenkins.
Chose Jenkins
Bamboo has 100 plugins versus 1100 with Jenkins. Bamboo integrates well with Atlassian suite (as it should), but so does Jenkins with the dev community efforts. Test automation with tools like Selenium is excellent on Jenkins.
Chose Jenkins
I have not used many other products similar to Jenkins
Chose Jenkins
We previously utilized Hudson - which was limited and did not have the extensive plugin abilities of Jenkins. We selected Jenkins for it's ease of use, beautiful interface, and stability. Other software such as Hudson and Bamboo didn't provide these abilities.
Chose Jenkins
I would use TeamCity if Jenkins was not already in place. TeamCity seems a lot more stable when it comes to upgrading the software and job templates the way TeamCity handles them is an absolute killer feature. Jenkins is a bit of a wild animal, quite unpredictable but with the …
Chose Jenkins
Jenkins supports multi-platforms quite well and that is the main reason why it was initially chosen.
Chose Jenkins
Jenkins is ideal for developing software with high-security demands. It is hosted and set up locally and has no outside connections. But these pros could become cons when you work on open source projects and need to waste time for initial setup and maintenance over a project's …
Chose Jenkins
I have yet to experience another integration tool like Jenkins.
Chose Jenkins
Unfortunately I can't weight on decision making points since selection of Jenkins was made prior to me joining the company.
Chose Jenkins
I greatly prefer Jenkins to other build systems like Maven and Ant, due to its incredible flexibility.
Features
Atlassian JiraJenkins
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
34 Ratings
1% above category average
Jenkins
-
Ratings
Task Management8.833 Ratings00 Ratings
Resource Management7.732 Ratings00 Ratings
Gantt Charts7.224 Ratings00 Ratings
Scheduling7.831 Ratings00 Ratings
Workflow Automation8.132 Ratings00 Ratings
Team Collaboration8.533 Ratings00 Ratings
Support for Agile Methodology8.934 Ratings00 Ratings
Support for Waterfall Methodology7.828 Ratings00 Ratings
Document Management6.928 Ratings00 Ratings
Email integration8.030 Ratings00 Ratings
Mobile Access7.125 Ratings00 Ratings
Timesheet Tracking7.625 Ratings00 Ratings
Change request and Case Management7.925 Ratings00 Ratings
Budget and Expense Management6.918 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
19 Ratings
4% below category average
Jenkins
-
Ratings
Quotes/estimates7.416 Ratings00 Ratings
Invoicing7.712 Ratings00 Ratings
Project & financial reporting7.217 Ratings00 Ratings
Integration with accounting software7.415 Ratings00 Ratings
Best Alternatives
Atlassian JiraJenkins
Small Businesses
Stackby
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Score 9.0 out of 10
GitLab
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Score 8.6 out of 10
Medium-sized Companies
InEight
InEight
Score 9.5 out of 10
GitLab
GitLab
Score 8.6 out of 10
Enterprises
InEight
InEight
Score 9.5 out of 10
GitLab
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Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian JiraJenkins
Likelihood to Recommend
8.3
(221 ratings)
7.1
(74 ratings)
Likelihood to Renew
8.5
(37 ratings)
-
(0 ratings)
Usability
7.8
(62 ratings)
6.7
(8 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
8.9
(6 ratings)
Support Rating
8.0
(24 ratings)
6.6
(6 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
6.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraJenkins
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Open Source
Jenkins is a highly customizable CI/CD tool with excellent community support. One can use Jenkins to build and deploy monolith services to microservices with ease. It can handle multiple "builds" per agent simultaneously, but the process can be resource hungry, and you need some impressive specs server for that. With Jenkins, you can automate almost any task. Also, as it is an open source, we can save a load of money by not spending on enterprise CI/CD tools.
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Open Source
  • Automated Builds: Jenkins is configured to monitor the version control system for new pull requests. Once a pull request is created, Jenkins automatically triggers a build process. It checks out the code, compiles it, and performs any necessary build steps specified in the configuration.
  • Unit Testing: Jenkins runs the suite of unit tests defined for the project. These tests verify the functionality of individual components and catch any regressions or errors. If any unit tests fail, Jenkins marks the build as unsuccessful, and the developer is notified to fix the issues.
  • Code Analysis: Jenkins integrates with code analysis tools like SonarQube or Checkstyle. It analyzes the code for quality, adherence to coding standards, and potential bugs or vulnerabilities. The results are reported back to the developer and the product review team for further inspection.
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Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Open Source
  • The UI could be slightly better, it feels kind of like the 90s, but it works well.
  • An easier way to filter jobs other than views on the dashboard.
  • An easier way to read the console logs when tests do fail.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Open Source
We have a certain buy-in as we have made a lot of integrations and useful tools around jenkins, so it would cost us quite some time to change to another tool. Besides that, it is very versatile, and once you have things set up, it feels unnecessary to change tool. It is also a plus that it is open source.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Open Source
Jenkins streamlines development and provides end to end automated integration and deployment. It even supports Docker and Kubernetes using which container instances can be managed effectively. It is easy to add documentation and apply role based access to files and services using Jenkins giving full control to the users. Any deviation can be easily tracked using the audit logs.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
Open Source
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
Open Source
No, when we integrated this with GitHub, it becomes more easy and smart to manage and control our workforce. Our distributed workforce is now streamlined to a single bucket. All of our codes and production outputs are now automatically synced with all the workers. There are many cases when our in-house team makes changes in the release, our remote workers make another release with other environment variables. So it is better to get all of the work in control.
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Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Open Source
As with all open source solutions, the support can be minimal and the information that you can find online can at times be misleading. Support may be one of the only real downsides to the overall software package. The user community can be helpful and is needed as the product is not the most user-friendly thing we have used.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
Open Source
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Open Source
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Open Source
It is worth well the time to setup Jenkins in a docker container. It is also well worth to take the time to move any "Jenkins configuration" into Jenkinsfiles and not take shortcuts.
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Open Source
Overall, Jenkins is the easiest platform for someone who has no experience to come in and use effectively. We can get a junior engineer into Jenkins, give them access, and point them in the right direction with minimal hand-holding. The competing products I have used (TravisCI/GitLab/Azure) provide other options but can obfuscate the process due to the lack of straightforward simplicity. In other areas (capability, power, customization), Jenkins keeps up with the competition and, in some areas, like customization, exceeds others.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Open Source
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Open Source
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Open Source
  • Faster Time-to-Market: Jenkins automate the build, testing, and deployment process, enabling faster feedback and continuous improvement.
  • Improved Quality: Jenkins automatically run unit tests and integration tests, ensuring that code changes meet the necessary quality standards.
  • Cost Savings: Jenkins is an open-source tool that is free to use
Read full review
ScreenShots