ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
N/A
Workday HCM
Score 8.2 out of 10
N/A
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
$100
per year per user
Pricing
ADP Workforce Now
Workday Human Capital Management
Editions & Modules
Essential
Contact sales team
Enhanced
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Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Workday HCM
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
ADP Workforce Now is the best HR Software tool in the market because it offers multiple solutions. Other tools in the market only offer one tool and this one offers it all. This makes our HR departments jobs easier and they save a lot of money only have to purchase one tool …
not particularly different, except I think the customer service is worse with ADP Workforce Now.
Verified User
Representative
Chose ADP Workforce Now
Between the different HRISs and ATSs I have had experience with, ADP is probably the most robust. It is pretty difficult to find a system that incorporates all the essential HR functions (people data, time and attendance, PM, ATS, etc) and does it all seamlessly for large …
We have Workday for other features like Time Off/Leave, organizational chart, personal information, and benefits information. ADP is how we handle the day to day with clocking in and out and being able to see our pay statements easily with ADP Workforce Now. Some features …
We selected ADP due to its value and included capabilities. I find it to be very similar to the majority of the major payroll providers and in hindsight [I] am not sure this is the route we [should] have gone. If you have a robust HR/Payroll team, I think the product is fine, …
ADP seems much more flexible and robust with regards to what you can do but doesn't necessarily make it easy to actually do. Paycom seemed like they had a more employee "friendly" UI and shared tables but seemed a lot more rigid with regards to how you can do certain things or …
We were looking at these vendors as options to change from ADP. They are still on a mainframe structure, while most competitors are on a cloud-based system.
WFN offers a much friendlier user experience. Workday was a "pretty" system but did not offer near the functionality that WFN does. When completing a task in WFN, the steps are logical. If you did not know how to complete a task, the system is set up in a way that a few good …
Constantly evaluating other systems is important to ensure the best fit is being utilized, but staying with ADP has been easy to this point because of the price point and historical data. Nothing is competitive enough to this point to warrant moving from the history and trusted …
In a previous company we made the transition from ADP to Workday and from the short time I had experienced it, Workday seemed to be an upgrade to ADP for a similar cost and more robust in capabilities.
I've been very happy with my Workforce Now experience compared to PayForce with WorkDay during 2010ish, and PeopleSoft in the '00's. It is a relatively seamless experience that improves often.
Workday was able to address the complex needs of agency with regard to managing various types of employees and in different settings, with varying funding sources. Single-sign on was successful and used agency-wide. Reporting at every level and for every department is more …
I enjoyed working with the other platforms mentioned such as Workday, SuccessFactors, and UltiPro. I think ADP as a whole could do a better job competing with some of these other sAAs solutions. UltiPro is much cheaper and provides the same services that ADP does.
I used Workday Benefits at a former employer. ADP Benefits is easier to use, and the open enrollment support staff that ADP provides is very helpful if you need them.
ADP Workforce Now had the features we wanted along with the compliance piece that other vendors couldn't match. We were happy that they could provide a clear path to getting us up and running in the shortest time frame available. We were very happy with the speed of the …
There is no other company out there with ADP's reputation, standards, and products. If I were to start a business today, ADP would be my partner. I have used, MSA, GEAC, Ceridian, PeopleSoft, Oracle, Paychex, SAP and Workday, none of them are as reliable as ADP and simple to …
Workday HCM helps my organization better align our corporate strategy with defined objectives and KPIs while managing the performance of team members to deliver results. The user interface and time tracking capabilities of Workday HCM are also best-in-class. The Workday cloud …
Verified User
Manager
Chose Workday Human Capital Management
I explained the differences in Workday and Concur in my previous answers. I did not select Workday, someone in Operations did. I liked Concur better from a expensing perspective. However, Workday is overall more robust since it has PTO functionality, org structure, …
The user interface is modern and quick to use, similar to Google and Amazon. The system works at a faster pace, allowing you to get more work done. There is a robust community of users that provide support, answers, and reporting templates (to name a few) when you have …
We liked that all customers are on the same version of the product and the minimum bi-annual updates. The customization is in the business processes you build within the delivered system. No "Bolt Ons". The visibility to managers to their teams was another big plus and we like …
ADP Workforce Now and Workday HCM are HR Management solutions designed to create a single source of data and a single user experience for employees. ADP Workforce is more popular with mid-sized companies while Workday HCM is preferred by larger enterprises.
Features
ADP Workforce Now and Workday HCM both include the basic features one can expect from HR management tools, but they also have a few standout features.
ADP Workforce offers strong customer support and online resources for customer success. It also offers strong self-service tools for employees. Workday HCM has a great user interface, strong workflow management, and a simple onboarding process.
Limitations
In addition to their strengths, ADP Workforce Now and Workday HCM have some limitations that may be important to some businesses.
ADP Workforce Now has a dated interface, particularly on its search functionalities. Additionally, ADP Workforce Now communicates downtime through a social media esque program rather than by directly contacting users. Workday HCM requires paid add-ons for some features such as storing tax forms. Some users also cite performance issues with Workday HCM’s self-service system.
Pricing
ADP Workforce Now’s pricing is dependent on the business. Quotes are available from the vendor. Workday HCM starts at $100.00 per user per year. Both HR management solutions have add-ons that can be purchased to add new functionality to their base features.
Features
ADP Workforce Now
Workday Human Capital Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.6
1021 Ratings
4% below category average
Workday Human Capital Management
8.1
96 Ratings
3% above category average
Employee demographic data
8.1901 Ratings
8.381 Ratings
Employment history
8.2937 Ratings
8.291 Ratings
Job profiles and administration
7.9889 Ratings
8.093 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4916 Ratings
8.588 Ratings
Organizational charting
6.7641 Ratings
8.887 Ratings
Organization and location management
7.5702 Ratings
8.484 Ratings
Compliance data (COBRA, OSHA, etc.)
7.4648 Ratings
6.759 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1033 Ratings
2% below category average
Workday Human Capital Management
8.3
80 Ratings
3% above category average
Pay calculation
8.6994 Ratings
7.968 Ratings
Support for external payroll vendors
7.2389 Ratings
8.156 Ratings
Off-cycle/On-Demand payment
7.8293 Ratings
9.018 Ratings
Benefit plan administration
7.9796 Ratings
7.663 Ratings
Direct deposit files
8.6982 Ratings
8.069 Ratings
Salary revision and increment management
7.7768 Ratings
8.566 Ratings
Reimbursement management
7.4467 Ratings
8.843 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.6
843 Ratings
7% below category average
Workday Human Capital Management
8.2
74 Ratings
1% above category average
Approval workflow
7.8765 Ratings
8.473 Ratings
Balance details
7.6798 Ratings
8.373 Ratings
Annual carry-forward and encashment
7.5646 Ratings
8.159 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.9
1013 Ratings
3% below category average
Workday Human Capital Management
8.1
94 Ratings
1% below category average
View and generate pay and benefit information
8.2976 Ratings
8.683 Ratings
Update personal information
8.5967 Ratings
8.492 Ratings
View company policy documentation
8.1781 Ratings
7.373 Ratings
Employee recognition
7.0364 Ratings
7.757 Ratings
View job history
7.732 Ratings
8.583 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
26% below category average
Workday Human Capital Management
7.5
25 Ratings
4% below category average
Tracking of all physical assets
6.012 Ratings
7.525 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
7.0
943 Ratings
9% below category average
Workday Human Capital Management
8.0
78 Ratings
5% above category average
Report builder
7.3926 Ratings
8.474 Ratings
Pre-built reports
7.5922 Ratings
8.276 Ratings
Ability to combine HR data with external data
6.1549 Ratings
7.564 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.0
115 Ratings
14% below category average
Workday Human Capital Management
8.3
56 Ratings
3% above category average
New hire portal
7.4111 Ratings
8.252 Ratings
Manager tracking tools
6.691 Ratings
8.352 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
309 Ratings
5% below category average
Workday Human Capital Management
8.0
60 Ratings
2% below category average
Corporate goal setting
7.9238 Ratings
8.350 Ratings
Individual goal setting
7.9289 Ratings
8.359 Ratings
Line-of sight-visibility
7.6236 Ratings
7.451 Ratings
Performance tracking
7.9282 Ratings
8.158 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
400 Ratings
9% below category average
Workday Human Capital Management
8.5
63 Ratings
6% above category average
Performance plans
7.3359 Ratings
8.562 Ratings
Performance improvement plans
7.3307 Ratings
8.254 Ratings
Review status tracking
7.5364 Ratings
8.458 Ratings
Review reminders
7.2377 Ratings
8.758 Ratings
Multiple review frequency
7.2312 Ratings
8.651 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
Workday Human Capital Management
7.4
40 Ratings
7% below category average
Create succession plans/pools
5.86 Ratings
8.334 Ratings
Candidate ranking
5.86 Ratings
7.135 Ratings
Candidate search
6.37 Ratings
7.638 Ratings
Candidate development
6.26 Ratings
6.837 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult. • Training scenarios are not very real
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
It was implemented before my joining the company. At my last company, we used Workday professional services.
Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.
Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
The user conferences have been helpful to network and learn more deepness in the modules and functionality.
Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.