Great All in One CRM Suite for Small and Mid Size Businesses
September 08, 2023
Great All in One CRM Suite for Small and Mid Size Businesses
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
Primary tool for Sales Org for tracking and managing the opp and sales . Pretty good one for small to mid size companies
- Contact management
- Plugin
- API
- CPQ
- Better integration with other Zoho tools
- Zoho Sign
- TCO has been overall reduced
- Single System with multiple apps and use cases
- Mobile Apps
Easy to collect the data from customers during the sales process. Better insights into pipeline and stages
All in one stack with Zoho One has helped us to make the decision to choose CRM
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes
Zoho CRM Feature Ratings
Using Zoho CRM
20 - Sales, Support, Marketing
- Sales Pipeline
- Customer 360
- Lead Management
- Custom Integration to apps and products
Using Zoho CRM
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Cumbersome Lots to learn |
- Setup
- Usage of Leads and Contact
- Roles
- Email Automation
- 3rd party Integrations
- CLM and CPQ