Overall Satisfaction with Rapportive
Rapportive-- now LI Sales Navigator-- can be an invaluable tool for knowing exactly who is writing you in your inbox, every day. I've been using Rapportive since it wasn't owned by LinkedIn and this process of understanding who someone is, how we're connected, and their social identity is huge. I actually feel like I'm flying blind when I don't have this side-pane loading.
- Pulls LinkedIn profiles automatically.
- Gives me immediate insight to who the person writing me is, their title, company, and how or if we are connected-- plus shared connections.
- If that person is NOT connected to Rapportive/LinkedIn, I also see this and it's a signal of their digital ghost status.
- Lots of bugs. Seems like I have to uninstall, reinstall at least 1x per month.
- Little forward development... Rapportive actually had MORE functionality back in 2013.
- Lack of platform expansion. Chrome only is limiting.
- When it works, it's great.
- Should/could be so much better.
- ROI on free is part of the problem.
It's the only one of it's kind that can/does access LinkedIn data...