Overall Satisfaction with Rapportive
Rapportive is being used on an individual basis across the sales team with free accounts to integrate linkedin profiles with emails you are viewing. I find it extremely helpful to see that snippet of information as I am responding to emails and to be able to click into profiles on the fly.
- integrate linkedin profile with inbox
- click into linkedin from inbox
- view recent activity on social - twitter, facebook, linkedin
- sometimes the extension breaks
- sometimes incorrect profiles pull in
- not defined quantitatively - ROI is more in ease of use, reduced number of clicks to find the contextual data that I want
I started using Rapportive over 5 years ago because it was free and easy. Since then, HubSpot has added some similar functionality into the email interface, however it uses CRM and lead intelligence data instead of data from LinkedIn (would be nice to have both). I've lately noticed some bugs where the Rapportive panel just doesn't appear.